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Situated just a quarter mile from Playa del Carmen Beach, this hotel features a small outdoor pool, surrounded by terraces and tropical gardens. Free Wi-Fi is available in the lobby and garden. Rooms at Hotel Casa de las Flores are air-conditioned and decorated in warm colors. They have cable TV, a ceiling fan and a safe. The private bathrooms come with a hairdryer. Casa de las Flores is in central Playa del Carmen. There are numerous shops, restaurants and bars within a 10-minute walk. Playa del Carmen Airport is a 5-minute drive away. The concierge service can organize airport transportation and tours of the Riviera Maya region. Free parking is available next to the hotel.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.3

Breakfast Info

American


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
9.0
Location
9.3
Free Wifi
8.7
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See what guests loved the most:

  • Stephanee
    United States of America United States of America
    Clean, great location, and staff were all very nice! I felt safe as a solo female traveler.
  • Theodis
    United States of America United States of America
    Great location in the central area which allowed walking to several attractions.
  • Benjamin
    United States of America United States of America
    Location was great, staff was very helpful and spoke Spanish and English OK. Rooms were comfortable, WiFi worked, hot water in the shower. There wasn’t much noise from the party part of the town, so no complaints. Held luggage after checkout in a...

Hotel area info

Amenities of Hotel Casa de las Flores
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Spa
  • 24-hour front desk
  • Terrace
  • Air conditioning
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Garden view
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Baggage storage
  • Tour desk
  • Hair/Beauty salon
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Chapel/Shrine
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Spa/Wellness packages
  • Beach chairs/Loungers
  • Public Bath
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Hotel Casa de las Flores takes special requests – add in the next step!

Check-in

From 3:00 PM to 6:00 PM

Check-out

From 11:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Hotel Casa de las Flores accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

When booking 3 rooms or more, as well as for more than 3 nights, different policies and additional supplements may apply.

Please note that for rates with breakfast included, breakfast is only offered for adults. Breakfast for minors will be at an extra cost.

In case of invoice it is necessary to present your updated tax statement.

Please inform Hotel Casa de las Flores of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel Casa de las Flores

  • Guests staying at Hotel Casa de las Flores can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • American
    • À la carte

  • The nearest beach is 1,650 feet from Hotel Casa de las Flores. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Casa de las Flores include:

    • Double

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Casa de las Flores offers the following activities/services (charges may apply):

    • Spa
    • Public Bath
    • Swimming pool
    • Spa/Wellness packages

  • Hotel Casa de las Flores is 800 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Casa de las Flores is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel Casa de las Flores may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.