El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive
Cancún-Tulum Highway km 45, Quintana Roo, 77710 Puerto Morelos, Mexico – Great location - show map
The services, food, spa, pools, and staff were great. The spa is overpriced without getting a daily special or discount. My room had some flaws but looked past those given the rest of the experience.
Germany2nd trip. Enjoyed once again. LA ISLA menu could use upgrading...add some better house wines, and, or lower prices of wines on lists.
United States of Americathe grounds were amazing and beautifully kept up. i loved their extremely Long Beach with so many different relax areas where you could always find a spot to enjoy. i loved how nice the staff were. the food was very good, from the buffet to the restaurants. in my too two all inclusive resorts in the playa/Cancun area. and you can’t beat the deal, very affordable.
United States of AmericaThe property is beautiful and the staff is great. The night show is very loud for rooms near it like ours. We didn't mind it but I could see some people being bothered at the loud nightlife going on until 1am and those people might want to suggest rooms farther away from the night action.
United States of AmericaI keep going back to El Dorado because it's amazing!! The resort, the staff, the food. Everything is incredible!! Cant wait to go back again.
United States of AmericaThe food was unbelievable, the staff was attentive and friendly, the entertainment was spectacular and WAY above what is at a typical AI resort, there were plenty of Bali beds/loungers for free to use, grounds were meticulously maintained, pools were clean.
United States of America>Overall exceptional customer service, especially the concierges (Reina and Ambar by name) >Prompt and courteous service >Problem resolution timeliness a big plus >Cancun airport shuttle service very disorganized, not leaving a good first impression
United States of AmericaIt’s a very nice hotel with lots of amenities, although the rooms are a bit outdated.
United States of AmericaAbsolutely gorgeous!!! Zero complaints, from the food and the staff to all the little beautifully manicured details in between. It was well worth the money spent!! Will definitely be visiting again!!!
United States of AmericaI like the landscape of the hotel, the variety of restaurants the different bars and pools / the personnel is very professional and they do their best for the guests to have a pleasant experience. the night shows ewere amazing and the sports activities and gym very good.
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- What guests loved the most:
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Christopher
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Billiebob
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Art
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Molly
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Nicole
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Meredith
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Gentil
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Elena
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Katherine
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Arcagelina
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Experience World-class Service at El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive
El Dorado Royale is an adults-only, beachfront resort on The Riviera Maya. It features 14 restaurants with the exclusive Gourmet Inclusive Experience, more than a mile of a secluded beach area, a lavish spa, and concierge services. A wonderful cenote site can be found within 25 minutes' drive away.
The elegant suites and rooms at El Dorado Royal offer an indoor hot tub, bathrobes, cable TV, a furnished terrace with a small table, 2 chairs and a hammock upon request, plus a private bathroom including a hairdryer. The mini-bar is daily stocked with beer, soft drinks and water, plus there is a coffee maker available.
The Gourmet Inclusive Experience includes flavors from the international cuisine, contemporary Italian dishes, Pacific flavors, Caribbean selection, authentic Mexican delights, traditional Italian and gourmet pizzas, among others.
Naay Spa is divided into Spa Royale and Spa Casitas. Both offer an extensive menu of traditional and alternative spa treatments. Other activities that guests can enjoy at this resort include diving lessons and the rental of the equipment, a gift shop on site, WiFi access, tennis lessons and wave runners to cruise the sea.
Couples in particular like the location – they rated it 8.8 for a two-person trip.
Secreto Beach
8.6 Excellent beach1,700 feet from property
See what guests loved the most:
- Christopher
Germany“The services, food, spa, pools, and staff were great. The spa is overpriced without getting a daily special or discount. My room had some flaws but looked past those given the rest of the experience.” 
Billiebob
United States of America“2nd trip. Enjoyed once again. LA ISLA menu could use upgrading...add some better house wines, and, or lower prices of wines on lists.”
ArtUnited States of America“the grounds were amazing and beautifully kept up. i loved their extremely Long Beach with so many different relax areas where you could always find a spot to enjoy. i loved how nice the staff were. the food was very good, from the buffet to the...”
MollyUnited States of America“The property is beautiful and the staff is great. The night show is very loud for rooms near it like ours. We didn't mind it but I could see some people being bothered at the loud nightlife going on until 1am and those people might want to suggest...”
NicoleUnited States of America“I keep going back to El Dorado because it's amazing!! The resort, the staff, the food. Everything is incredible!! Cant wait to go back again.”
MeredithUnited States of America“The food was unbelievable, the staff was attentive and friendly, the entertainment was spectacular and WAY above what is at a typical AI resort, there were plenty of Bali beds/loungers for free to use, grounds were meticulously maintained, pools...”
GentilUnited States of America“>Overall exceptional customer service, especially the concierges (Reina and Ambar by name) >Prompt and courteous service >Problem resolution timeliness a big plus >Cancun airport shuttle service very disorganized, not leaving a good first...”- ElenaUnited States of America“It’s a very nice hotel with lots of amenities, although the rooms are a bit outdated.”
KatherineUnited States of America“Absolutely gorgeous!!! Zero complaints, from the food and the staff to all the little beautifully manicured details in between. It was well worth the money spent!! Will definitely be visiting again!!!”- ArcagelinaUnited States of America“I like the landscape of the hotel, the variety of restaurants the different bars and pools / the personnel is very professional and they do their best for the guests to have a pleasant experience. the night shows ewere amazing and the sports...”
- Do you have swim up suite or private pool suite $ ocean viewWe have a swim up room, but it's conected to the lazy river and is garden viewAnswered on 8 March 2022
- Do you have a lazy river? Also do you have a swim up bar?Good afternoon Dear Hope this message finds you well We have a category the name swim up jr. suite in Dorado Royale with some with lazy river. In mai..Answered on 26 May 2021
- When is the best time to visit your property for the perfect beach holiday?The best months for have a better weather are March, April, May June and July.Answered on 8 March 2022
- Is there a casino at the propertyNo, there is not a casino in this resortAnswered on 8 March 2022
- Are the food and beverages included in the stay?Yes, all the meal are included in the ratesAnswered on 8 March 2022
- Still looking?
COCOTAL – International Cuisine
Food: American, Mexican, International, Latin American
Open for: Breakfast, Dinner
D´ITALIA – Contemporary Italian Cuisine
Food: Italian
Open for: Dinner
LA ISLA
Food: Mediterranean, International
Open for: Breakfast, Lunch, Dinner
JOJO’S - Caribbean Seaside Grill
Food: Seafood
Open for: Lunch, Dinner
FUENTES - Culinary Theatre
Food: International
Open for: Dinner
RINCON
Open for: Breakfast
SPOT
Food: International
KAMPAI- Pacific Rim
Food: Asian
Open for: Lunch, Dinner
D´ITALIA CASITAS - Contemporary Italian Cuisine
Open for: Dinner
SANTA FE GRILL American cuisine with a Mexican Spirit
Food: American
Open for: Breakfast, Dinner
LA CABAÑA PIZZERIA
Food: Pizza
Open for: Brunch, Lunch
HEALTH BAR
Open for: Lunch
LAS OLAS
Food: International
Open for: Lunch
KICK - Flip flop less midday grill
Food: Grill/BBQ
Open for: Lunch
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Picnic area
- Outdoor furniture
- Beachfront
- Sun deck
- Terrace
- Garden
- Bicycle rentalAdditional charge
- Aerobics
- Archery
- Live sports events (broadcast)
- Live music/Performance
- Cooking class
- Tour or class about local culture
- Happy hour
- Themed dinnersAdditional charge
- Bike tours
- Beach
- Tennis equipment
- Evening entertainment
- Water sports facilities on site
- Entertainment staff
- Snorkeling
- Horseback ridingAdditional charge
- DivingAdditional charge
- Cycling
- CanoeingAdditional charge
- WindsurfingAdditional charge
- Ping-pong
- FishingAdditional charge
- Tennis court
- Coffee house on site
- Fruit
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Board games/Puzzles
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Key card access
- Key access
- Safe
- Adults only
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Chapel/Shrine
- Hair/Beauty salon
- Non-smoking rooms
- Room service
- Open all year
- Adults only
- Pool with view
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- Adults only
- Pool with view
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- Adults only
- Pool with view
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- Adults only
- Pool with view
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- Adults only
- Pool with view
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- Adults only
- Pool with view
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
- German
- English
- Spanish
- French
House rules
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
All special requests are subject to availability upon check-in and may incur additional charges.
Please note that the children's rate only applies if there are 2 adults staying with the minor in the same room.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please inform El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive
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Check-in at El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.
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El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive is 5.6 miles from the center of Puerto Morelos.
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El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive has 14 restaurants:
- KAMPAI- Pacific Rim
- LAS OLAS
- RINCON
- SANTA FE GRILL American cuisine with a Mexican Spirit
- SPOT
- LA ISLA
- D´ITALIA – Contemporary Italian Cuisine
- LA CABAÑA PIZZERIA
- HEALTH BAR
- D´ITALIA CASITAS - Contemporary Italian Cuisine
- JOJO’S - Caribbean Seaside Grill
- COCOTAL – International Cuisine
- FUENTES - Culinary Theatre
- KICK - Flip flop less midday grill
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The prices at El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive include:
- Suite
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El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Cycling
- Snorkeling
- Ping-pong
- Diving
- Fishing
- Tennis court
- Canoeing
- Windsurfing
- Evening entertainment
- Beachfront
- Beauty services
- Themed dinners
- Beach
- Water sports facilities on site
- Horseback riding
- Live music/Performance
- Swimming pool
- Bike tours
- Facial treatments
- Tour or class about local culture
- Bicycle rental
- Archery
- Tennis equipment
- Happy hour
- Waxing services
- Live sports events (broadcast)
- Makeup services
- Cooking class
- Hair treatments
- Aerobics
- Manicure
- Pedicure
- Haircut
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Light therapy
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Entertainment staff
- Fitness
- Yoga classes
- Fitness classes
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Guests staying at El Dorado Royale Gourmet Inclusive Resort & Spa by Karisma - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Continental
- American
- Buffet
- À la carte
