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About this property

Elegant Accommodations: Kan Tulum Hotel in Tulum offers a 4-star experience with spa facilities, a swimming pool with stunning views, sun terrace, and lush garden. Guests enjoy free WiFi, private check-in and check-out, and a romantic restaurant serving Mexican cuisine. Comfortable Amenities: The hotel features a bar, coffee shop, outdoor seating area, family rooms, and a minimarket. Additional services include beauty services, concierge, tour desk, and free on-site parking. Prime Location: Located 24 mi from Tulum International Airport, the hotel is near attractions such as Tulum Archaeological Site (4.3 mi), Parque Nacional Tulum (3.1 mi), and Sian Ka´an Biosphere Reserve (8.1 mi). Guests appreciate the attentive staff and excellent service.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.0)

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Anna
    United States United States
    I absolutely loved everything about this place! It’s beautifully designed and full of style, with outstanding service. The food at the restaurant is simply delicious — definitely don’t miss it. The atmosphere is enhanced by great music, and the...
  • Denise
    Bonaire St. Eustatius and Saba Bonaire St. Eustatius and Saba
    The property was amazing, very peaceful. The staff was very friendly and very very helpful. They would help with anything you need. From the hotel facilities to even outside trips, restaurants or anything they are always willing to help. Amazing...
  • Parker
    United States United States
    The staff were incredible. The room was beautiful. The restaurant and boutique were great. Only bead part is that I didn't have time to visit the spa. Next time! Muchas gracias
  • Logan
    Canada Canada
    Absolutely beautiful. A work of art really. Incredibly comfortable and I almost preferred this place to the beach. The restaurant had some of the best food I had in Mexico. Loved the cenote and the infinity pool attached to my room.
  • Jana
    United Kingdom United Kingdom
    Such a beautiful hotel with great jungle surroundings and own cenote! Staff was so welcoming and helpful. We loved every min of our stay and will be back!
  • Tyrone
    United States United States
    Staff and level of cleanliness. Room was fantastic. Made getting transportation aka a moto very easy as well. went above and beyond to get myself and my last minute visiting daughter adjacent rooms.)
  • Alexander
    Italy Italy
    Amazing place in a jungle location, great architecture and design, wonderful employees and service.
  • Eduardo
    United States United States
    It was. Magical place everywhere you looked it had beauty that you need to experience for yourself
  • Med
    Canada Canada
    The hotel is designed beautifully with specious rooms and it’s own cenote, also the staff are friendly and helpful
  • Adriana
    United States United States
    The facilities are beautiful and the staff are so kind and welcoming. The facility has its own cenote and so many cool amenities, we spent one of our days just enjoying what they have to offer. The hotel is 10 mins from the beach and about the...

Hotel area info

Restaurants

2 Restaurants On Site
  • Lunch
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch
    • Dietary options
      Vegetarian • Vegan
  • Dinner
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambience
      Romantic
    • Dietary options
      Vegetarian • Vegan

Amenities of Kan Tulum Hotel

Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • 2 restaurants
  • Spa
  • Non-smoking rooms
  • Room service
  • Bar
  • Air conditioning

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • City view
  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Dryer
  • Kitchenware

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
    Additional charge
  • Cooking class
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
  • Stand-up comedy
    Additional charge
  • Hot tub

Living Area

  • Dining area
  • Desk

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out

Cleaning Services

  • Daily housekeeping
  • Suit press

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Adults only
  • Pool with view
  • Beach chairs/Loungers

Spa

  • Fitness classes
  • Yoga classes
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules

Kan Tulum Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 3,000 is required on arrival. That's about $159. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
VisaMastercardMaestroUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kan Tulum Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of MXN 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Kan Tulum Hotel