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About this property

Prime Beachfront Location: Hotel Ma'xanab Tulum in Tulum offers direct beachfront access with a private beach area. Guests enjoy stunning sea views and direct beachfront access. Exceptional Facilities: The hotel features an infinity swimming pool, spa facilities, fitness center, sun terrace, and free bicycles. Additional amenities include a restaurant, bar, and free WiFi. Comfortable Accommodations: Rooms offer air-conditioning, balconies, private bathrooms, and sea views. Guests appreciate the attentive staff and excellent service support. Dining Experience: The restaurant serves Mexican cuisine with vegetarian, vegan, and gluten-free options. Breakfast includes champagne, local specialties, warm dishes, juice, and fruits.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Tulum, this hotel has an excellent location score of 9.5

    • Breakfast Info

    • Vegetarian, Vegan, Gluten-free

    • Free private parking


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 queen beds
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Erika
    United States United States
    Located right on the hotel zone walking distance to amazing restaurants and small bohemian boutiques, a very cute bohemian hotel for adults, great food and drinks, friendly and very attentive customer service at the front desk and restaurant,,...
  • Deborah
    United States United States
    The hotel was very clean and intimate. If you are looking to be away from the party in Tulum, this location is great. A good spot to disconnect and lay around on the beach. I will also mention the staff was very kind and accommodating. Great...
  • The
    United States United States
    The staff were very friendly, the location right on the beach was excellent and the food served in the restaurant was of a very high standard. The room was large and tranquil. The spa was also excellent.
  • Elizabeth
    United States United States
    This small beachfront hotel is a delight - with warm attentive staff, a beautiful facility that is well-maintained and comfortable beachfront lounges. Ma'xanab means barefoot in Mayan - and the hotel's design meant my only need for shoes was when...
  • Max
    United Kingdom United Kingdom
    From the get go, hotel Ma’xanab far exceeded my expectations due to the amazing facilities and the incredible work and attentiveness of the staff. José, Milo and Hermelindo specifically were members of staff who really made a difference to the...
  • Tiara
    United States United States
    This is my second time at Ma’xanab and it’s just as perfect as the first time. The property is clean and well kept. The staff is attentive from the time you confirm your stay to the time you get back home after your stay. The food and drinks at...
  • Madsen
    United States United States
    Private, peaceful little piece of paradise perfect for a couples getaway. Could bring the kids but honestly, it’s such a romantic place…better for some adult time. Clear waters, excellent service and a dreamy room with private small pool on your...
  • Tiago
    United States United States
    The staff was amazing and very helpful! The property itself is beautiful! Front desk team was outstanding and Eusebio at the restaurant/beach did a great job! Every morning was just incredible to be greeted with a very cheerful welcome!
  • Sonya
    United States United States
    The staff was awesome! Sofia and Valeria at the front desk were great! Sofia helped us make a reservation and messaged another restaurant to make sure they knew we were celebrating my bday/wedding anniversary. The hotel had a whatsapp and were...
  • Sujood
    Israel Israel
    Clean, quiet, and excellently located, close to everything. The food is very delicious, and the staff is excellent and very helpful.

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Hotel Ma'xanab Tulum

Great facilities! Review score, 9.1

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Coffee machine
  • Cleaning products

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
  • Beach

Living Area

  • Dining area
  • Sitting area
  • Desk

Media & Technology

  • iPod dock
  • Telephone

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Express check-in/out

    Entertainment & Family Services

    • Board games/Puzzles

    Cleaning Services

    • Daily housekeeping
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Adults only
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Private entrance
    • Laptop safe
    • Packed lunches
    • Fan
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Outdoor swimming pool
    Free!

    • Open all year
    • Adults only
    • Infinity pool
    • Shallow end
    • Beach chairs/Loungers

    Spa

    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Open-air bath
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center

    Languages Spoken

    • English
    • Spanish

    House rules

    Hotel Ma'xanab Tulum takes special requests – add in the next step!
    Check-in
    From 3:00 PM to 11:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 11:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Cards accepted at this hotel
    American ExpressVisaMastercardUnionPay credit card Cash is not accepted

    The fine print

    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Ma'xanab Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In the event of an early departure, the property will charge you the full amount for your stay.

    FAQs about Hotel Ma'xanab Tulum