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About this property

Beachfront Location: Hotel Pocna Tulum in Tulum offers direct access to a private beach area and beachfront. Guests enjoy sea views and a serene setting with a terrace and rooftop pool. Exceptional Facilities: The hotel features an infinity swimming pool, spa facilities, and a lush garden. Additional amenities include a restaurant, bar, and free WiFi, ensuring a comfortable stay. Comfortable Accommodations: Rooms are equipped with air-conditioning, private bathrooms, and modern amenities. Family rooms and ground-floor units provide added comfort, while free private parking is available. Dining Experience: The family-friendly restaurant serves Japanese and Mexican cuisines with vegetarian and vegan options. Guests can enjoy brunch, lunch, and dinner in a traditional, modern, or romantic ambiance.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Breakfast Info

    • American

    • Free private parking


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 twin bed
and
1 king bed
or
1 twin bed
and
1 queen bed
1 king bed
1 king bed
1 king bed
1 twin bed
and
1 queen bed
1 queen bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Yanine
    Mexico Mexico
    Everything! The facilities, the attention and warm hospitality from every member of the staff, the beach club and the location (within the nature reserve Parque del Jaguar) that make us feel safe.
  • Lisa
    United States United States
    Beautiful peaceful location. Super clean, quiet, and restful. All the staff is amazing, just the best people working here, the food and drinks are very, very good.
  • Marley
    Italy Italy
    Lovely bungalows directly in front of the sea, they gave us an upgraded beautiful bungalow with everything we needed, well furnished. You can have a good breakfast and eat at lunch and dinner overlooking the beach. We really enjoyed the snorkeling...
  • Xiao
    United States United States
    Very quiet location, bungalows that completely blend in the nature. Right next to the ocean. The staff is very friendly and welcoming, shout out to Jose who is extremely helpful and helped me switch to the room that I prefer, he helped booking my...
  • Carlos
    Spain Spain
    the rooms are great and the natural reverse is beautiful
  • Kira
    United States United States
    The location is absolutely stunning, yes there was some seaweed on the beach but nevertheless you’re able to enjoy the gorgeous water once you step over it. The premises are in good shape, however we’ve noticed that the breakfast quality went...
  • Kelly
    United States United States
    The property is beautiful with good vibes and comfortable rooms. The beach is gorgeous, despite the seaweed!
  • Tyler
    United States United States
    Being right on the beach was wonderful and the free breakfast was pretty good!
  • Diana
    Canada Canada
    Jose and the entire staff at restaurant made our experience fantastic. They are kind , fun , and a joy to converse with. Without them it would be a little boring. I think you need some group activities. Maybe music and dancing at night. Movie...
  • Bruno
    United States United States
    Paradise location in the reserve - far from Tulum animations. Great to enjoy quietly enjoy the jungle and beach. The restaurants are very convenient and good and the service was excellent and nice.

Hotel area info

Restaurants

2 Restaurants On Site
  • Ramon
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Kogure
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

House rules

Hotel Pocna Tulum takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
$30 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
$30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Pocna Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Pocna Tulum