Stay in the heart of Playa del Carmen Excellent location – show map

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The Palm at Playa features a rooftop terrace with a swimming pool, bar and spa. It is located just 4 blocks from Playa del Carmen town center and a 2-minute walk from the beach.

This hotel offers free WiFi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views.

"Irene" is a heritage cuisine restaurant with European influence. Open for breakfast, this restaurant serves food with a mixture of flavors which provide the guest with a sensory experience.

The front desk at The Palm at Playa is surrounded by a tropical garden designed resembling the Mayan Jungle.

The Palm at Playa is just 650 feet from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away.

This is our guests' favorite part of Playa del Carmen, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

The Palm at Playa has been welcoming Booking.com guests since Sept 13, 2012

Property Highlights

Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.1

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose The Palm at Playa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches
  • Playa del Carmen Beach

    7.5 Good beach
    600 feet from property
  • Playacar Beach

    7.9 Good beach
    2,000 feet from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is the balcony private and is there pictures off it ?
    Yes, the balcony is private, you can find the pictures in the room details.
    Answered on October 10, 2019
  • Is the wifi strong enough to do video calls for work?
    Yes, it is.
    Answered on February 15, 2021
  • Is there a private and free parking ?
    Good morning, We have free parking for the guests.
    Answered on January 11, 2021
  • Is the pool open right now?
    It is open from 11am to 9pm.
    Answered on July 9, 2021
  • Airport name to fly into
    Aeropuerto Internacional de Cancun
    Answered on January 31, 2020
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of The Palm at Playa
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Snorkeling Additional charge
  • Diving Additional charge
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Adults only
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Pool is on rooftop
Spa
  • Foot bath
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
Languages Spoken
  • English
  • Spanish
  • Portuguese

House rules The Palm at Playa takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express The Palm at Playa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that this hotel is oriented for adults and children over the age of 14.

Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.

Parking spaces are subject to availability.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about The Palm at Playa

  • The prices at The Palm at Playa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Palm at Playa include:

    • Suite
    • Double
    • Quad

  • The Palm at Playa is 800 feet from the center of Playa del Carmen.

  • Guests staying at The Palm at Playa can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • À la carte

  • The Palm at Playa offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Snorkeling
    • Diving
    • Golf course (within 2 miles)
    • Foot bath
    • Swimming pool

  • Check-in at The Palm at Playa is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 1,650 feet from The Palm at Playa.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Palm at Playa on this page.