About this property

Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodations with a blend of French luxury and art de viver. Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws. Left Bank Bistro is a charming Parisian style eatery, serving breakfast daily. 1789 Bistro offers a fresh, flavorsome bistro style menu, alongside a carefully curated cocktail menu and an indulgent international wine list, serving some of the best Central Otago Pinot Noirs, within a decadent, vibrant setting. For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments. Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sofitel
Hotel chain/brand
Sofitel

Property highlights

    • Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.8

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Gluten-free, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Chensi
    Australia Australia
    The staff members are very friendly and helpful. Great location, close to everything. They also provide the popular and hard to find Windy Ridge Farm milk.
  • David
    United States United States
    Clean and modern hotel. Great breakfast. Friendly staff. Fantastic location downtown. 2 minute walk to gondola, shops, restaurants. Famous Fergburger right around the corner.
  • Fahad
    Australia Australia
    Location was excellent, right in the center of the city. Cleanliness was spot on. Friendly staff
  • Karen
    Australia Australia
    The staff were absolutely amazing from the moment we walked into when we left. They are more than happy to assist and always say Bonjour when you see them :) Room was awesome, club lounge was excellent - CANNOT WAIT TO STAY HERE AGAIN!!!!
  • George
    United States United States
    Staff was friendly, helped us book attractions and the location was amazing
  • Norminda
    Australia Australia
    Location is everything. Cosy room and heated floors in the toilet and bath. I love the idea that you can refill your water bottle and they don't like single use plastic.
  • Harjono
    Indonesia Indonesia
    Delicious breakfast and coffee. The restaurant staff were friendly, even on my birthday they arranged a beautiful cake for me. Thanks to Ha Thu and her friends.
  • Steven
    Australia Australia
    Very comfortable bed. Great central location. Staff very friendly and attentive.
  • Sharlene
    Australia Australia
    Service was exceptional. Location was great. Breakfast was beautiful. Heated floors in bathroom and the robes made it feel even more luxurious.
  • Maree
    Australia Australia
    Large bedroom & bathroom, bath was fabulous. Breakfast was great. Location perfect.

Hotel area info

Restaurants

2 Restaurants On Site
  • Left Bank Cafe
    • Cuisine
      European
    • Open for
      Breakfast • Brunch
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
  • Le Petit Salon
    • Cuisine
      Local
    • Open for
      Dinner
    • Ambience
      Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Sofitel Queenstown Hotel & Spa

Great facilities! Review score, 8.7

Most popular amenities

  • Parking
  • Wifi in all areas
  • Non-smoking rooms
  • Spa
  • Fitness center
  • 2 restaurants
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • City view

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed

Ski

  • Ski storage

Activities

  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Dining area
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and charges apply.

Parking
Public parking is available at a location nearby (reservation is not needed) and costs NZD 50 per day.

  • Valet parking

Front Desk Services

  • Concierge
  • Baggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Packed lunches
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • French

House rules

Sofitel Queenstown Hotel & Spa takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardEftpos Cash is not accepted

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note a refundable credit card or cash pre-authorization of NZD 100 is required from guests upon arrival to cover any incidentals. This amount will be refunded after inspection of accommodations.

If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s ID. If you are unable to present the card at the hotel, please let us know prior to check in. Failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival.

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sofitel Queenstown Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Sofitel Queenstown Hotel & Spa