Name: citizenM New York Times Square
Address: 218 West 50th Street, New York, NY 10019, United States of America, 218 West 50th Street, New York State, NY 10019, USA
Price range: Prices for upcoming dates start at $149 per night (We Price Match)
Rating: 9.2

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (5,301)

Hotel citizenM New York Times Square

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

218 West 50th Street, New York, NY 10019, United States of America –

A restaurant or other place to eat at citizenM New York Times Square

Coffee and tea-making facilities at citizenM New York Times Square

A kitchen or kitchenette at citizenM New York Times Square

The lounge or bar area at citizenM New York Times Square

A general view of New York or a view of the city taken from the hotel

The fitness center and/or fitness facilities at citizenM New York Times Square

The surrounding neighborhood or a neighborhood close to the hotel

*8.8* Times Square: only 6 minutes away! (1,600 feet by foot)

Seventh Avenue: only 4 minutes away! (900 feet by foot)

50th Street Station: only 2 minutes away! (400 feet by foot)

49th Street Station: only 3 minutes away! (550 feet by foot)

*8.3* Gershwin Theater: only 2 minutes away! (350 feet by foot)

*8.1* August Wilson Theater: only 3 minutes away! (650 feet by foot)

50th Street Seventh Avenue Line: only 2 minutes away! (300 feet by foot)

47th–50th Streets – Rockefeller Center: only 6 minutes away! (1,500 feet by foot)

*8.4* Radio City Music Hall: only 6 minutes away! (1,500 feet by foot)

*8.4* Restaurant Row: only 5 minutes away! (1,250 feet by foot)

*8.6* Magnolia Bakery: only 5 minutes away! (1,250 feet by foot)

*9.2* Broadway Theatre: only 3 minutes away! (800 feet by foot)

Lock in a great price for citizenM New York Times Square – rated 9.2 by recent guests!

to get started.

I’ve stayed here three times now. It’s reliably clean, well positioned, and the staff is great.

Nicole, United States of America

The customer service is beyond any expectation. Marlon was helping for our special request without any hesitation on our first date. And our last day we had some difficult times due to my injury and Ian was there for us and helping till our last minute in the hotel. Having this approach from different staff members reflects the customer oriented culture of CitizenM. Loyalty earned! Other than that perfect location for 1st timers in Times Square and very nice rooftop to enjoy drinks.

Mert, Netherlands

The room was really quiet and dark so great place to have a good nights sleep after a busy day.

James, United Kingdom

The bed was so large and wonderful. The hotel smelled wonderful. Every time we walked in. My 14 year old enjoyed the mood pad. The gym level and balcony was amazing. The location could Not have been more convenient to subway and Times Square. The ambassadors were so friendly. The barista/bartender was very friendly.

Mirriam, United States of America

It was very clean and the staff in the main lobby bar were very nice. Clearly the more customer friendly staff is near the front door. It had lots of novelty decorations that reminded us of an eccentric Uncle's reimagining of the self as Gatsby. Gnomes flipping you off, etc. The location to Times Square and Broadway is very convenient while not being directly off the main drag helped you feel like you are settling down after a long day of tourist action :)

Taylor, United States of America

Staff were super-responsive, happy and human. Food was simple but well executed.

Steven, United States of America

Room was small but cozy and very clean. Loved the lobby and the staff were incredibly helpful. The hotel as a whole was very clean and smelled great. I felt it was an excellent value considering it was in Times Square.

Jason, United States of America

the room was exceptionally clean, everything was controlled with a tablet, I really liked the smart lights in the bathroom.

Jiachen, United States of America

all perfect. location, cleanliness, services and a beautiful style

Antonio, Italy

Its distinguished with its style, super modern and techy. Location is spot on

Yanakis, Qatar

Image of the property

9.7

Excellent location!
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Very comfy beds
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood

What guests loved the most:
“I’ve stayed here three times now. It’s reliably clean, well positioned, and the staff is great.”

Nicole United States of America
“The customer service is beyond any expectation. Marlon was helping for our special request without any hesitation on our first date. ”

Mert Netherlands
“The room was really quiet and dark so great place to have a good nights sleep after a busy day. ”

James United Kingdom
“The bed was so large and wonderful. The hotel smelled wonderful. Every time we walked in. My 14 year old enjoyed the mood pad. The gym level and balcony was amazing. ”

Mirriam United States of America
“It was very clean and the staff in the main lobby bar were very nice. Clearly the more customer friendly staff is near the front door. ”

Taylor United States of America
“Staff were super-responsive, happy and human. Food was simple but well executed.”

Steven United States of America
“Room was small but cozy and very clean. Loved the lobby and the staff were incredibly helpful. The hotel as a whole was very clean and smelled great. ”

Jason United States of America
“the room was exceptionally clean, everything was controlled with a tablet, I really liked the smart lights in the bathroom.”

Jiachen United States of America
“all perfect. location, cleanliness, services and a beautiful style”

Antonio Italy
“Its distinguished with its style, super modern and techy. Location is spot on”

Yanakis Qatar

Stay in the Heart of New York –

One of our top picks in New York – and a guest favorite.
Located right in the heart of Manhattan, this hotel is just 1-minute walk from Times Square and within a 5-minute walk of Central Park and Columbus Circle. Rockefeller Center and the Empire State Building are within a 15-minute walk.

A flat-screen TV and a small refrigerator with free water are provided in citizenM's rooms, which feature a centralized digital system that controls lighting, music and electronics. The bathrooms include Hansgrohe rain showers and oversized bathroom amenities. Wi-Fi and movies are provided free of charge.

Free high-speed Wi-Fi and express check in are available at citizenM New York Times Square. Guests can stay refreshed with 24-hour food and beverage service, including barista-made coffee and freshly-made cocktails. iMac computers and printing services are available free of charge.

Three outdoor terraces are provided at the New York Times Square citizenM, which features a state-of-the-art fitness center with yoga facilities. After working out, guests can relax with drinks and sweeping views of the city on the exclusive rooftop bar. The living room-style lobby features a contemporary art collection and plenty of space to relax.

Fifth Avenue and Madison Avenue are both within a 5-minute walk of citizenM New York Times Square. The Museum of Modern Art is a 10-minute walk away.

This is our guests' favorite part of New York, according to independent reviews.

This property also has one of the top-rated locations in New York! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

This hotel is also rated as the best value in New York! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

citizenM New York Times Square has been welcoming Booking.com guests since Mar 19, 2014
Hotel chain/brand: CitizenM

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Most Popular Facilities

Free WiFi

Non-smoking rooms

Restaurant

Facilities for disabled guests

Terrace

Bar

Good for couples – they rated the facilities 9.2 for two-person stays.

Bookers love...

“friendly staff”
266 related reviews

“rooftop bar”
223 related reviews

“comfy bed”
174 related reviews

“boutique style”

Located in the heart of New York, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegetarian, Gluten-free, American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

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One of our top picks in New York

An Inside Look at citizenM New York Times Square

Located right in the heart of Manhattan, this hotel is just 1-minute walk from Times Square and within a 5-minute walk of Central Park and Columbus Circle. Rockefeller Center and the Empire State Building are within a 15-minute walk.A flat-screen TV and a small refrigerator with free water are provided in citizenM's rooms, which feature a centralized digital system that controls lighting, music and electronics. The bathrooms include Hansgrohe rain showers and oversized bathroom amenities. Wi-Fi and movies are provided free of charge.Free high-speed Wi-Fi and express check in are available at citizenM New York Times Square. Guests can stay refreshed with 24-hour food and beverage service, including barista-made coffee and freshly-made cocktails. iMac computers and printing services are available free of charge.Three outdoor terraces are provided at the New York Times Square citizenM, which features a state-of-the-art fitness center with yoga facilities. After working out, guests can relax with drinks and sweeping views of the city on the exclusive rooftop bar. The living room-style lobby features a contemporary art collection and plenty of space to relax.Fifth Avenue

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks *

50th Street Seventh Avenue Line
0.1 miles
Gershwin Theater
0.1 miles
50th Street Station
0.1 miles
Ellen's Stardust Diner
0.1 miles
49th Street Station
0.1 miles
August Wilson Theater
0.1 miles
Broadway Theatre
0.2 miles
Seventh Avenue
0.2 miles
Richard Rodgers Theatre
0.2 miles
Studio 54
0.2 miles

Closest Airports *

LaGuardia Airport
6 miles
Newark Liberty International Airport
11.3 miles
John F. Kennedy International Airport
13.1 miles

What Travelers Love About This Location

“very modern style, everything in the room can be controlled by a tablet (lights tv air condition). position in the middle of manhattan big nice windows”

Monerty

Italy

“Good location, very simple and clean high tech room”

David

Italy

8.3

“Location was perfect. The staff was extremely nice and helpful. The view from the room was good too and the bed was very comfortable, the Ipad control was r...”

Sofia

Canada

9.5

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1 Restaurant On Site

canteenM

No additional info available

House Rules citizenM New York Times Square takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

No cribs are available

No extra beds are available

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

citizenM New York Times Square accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note, this property may not be suitable for guests looking for bellhop, porter or room service.

Please note that rooms with views can only be arranged upon check-in, subject to availability.

Please note, the property does not accept cash as a method of payment.

Check-in and check-out is done at the self-service terminal.
· Early check-in is free of charge (before 14:00) upon availability
· Supplement for late check-out is 69 USD (11:00-18:00) upon availability

“The customer service is beyond any expectation. Marlon was helping for our special request without any hesitation on our first date. And our last day we had some difficult times due to my injury and Ian was there for us and helping till our last minute in the hotel. Having this approach from different staff members reflects the customer oriented culture of CitizenM. Loyalty earned! Other than that perfect location for 1st timers in Times Square and very nice rooftop to enjoy drinks.”

Mert

Netherlands

“The bed was so large and wonderful. The hotel smelled wonderful. Every time we walked in. My 14 year old enjoyed the mood pad. The gym level and balcony was amazing. The location could Not have been more convenient to subway and Times Square. The ambassadors were so friendly. The barista/bartender was very friendly.”

Mirriam

United States of America

“It was very clean and the staff in the main lobby bar were very nice. Clearly the more customer friendly staff is near the front door. It had lots of novelty decorations that reminded us of an eccentric Uncle's reimagining of the self as Gatsby. Gnomes flipping you off, etc. The location to Times Square and Broadway is very convenient while not being directly off the main drag helped you feel like you are settling down after a long day of tourist action :)”

Taylor

“Room was small but cozy and very clean. Loved the lobby and the staff were incredibly helpful. The hotel as a whole was very clean and smelled great. I felt it was an excellent value considering it was in Times Square. ”

Jason

See all guest reviews for citizenM New York Times Square

Newest Reviews for citizenM New York Times Square

Reviewed: June 15, 2019

Nicole
United States of America
9.6

“Great choice in NYC”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
For two people it’s really tight. I know it’s NYC and space is limited, but it really is somewhat difficult for two adults to maneuver in the room. When it’s just me I have no complaints, and you’re barely in the room anyway, but it is cramped. I’d love just a little more room, but it’s not enough to prevent me from staying again if the value is there.
I’ve stayed here three times now. It’s reliably clean, well positioned, and the staff is great.

Stayed in June 2019
Reviewed: June 15, 2019

Ranjana
Canada
8.3

“Great location;Beautiful and well maintained hotel; Small rooms :(”
- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 4 nights
Room size was way too small and felt like it ended where it began. There wasn't much space to walk around. The sink in the side was very narrow and water would usually spill out, which was not a good experience. The bathroom door in our room wouldn't close completely.
Excellent location, fantastic boutique hotel with amazing works of art. It was a delight to the eyes each time we stepped in or out of the hotel and went through the entrance/bar area.

Stayed in June 2019
Reviewed: June 14, 2019

Mert
Netherlands
10

Exceptional
- • Leisure trip
- • Couple
- • King Room
- • Stayed 5 nights
- • Submitted from a mobile device
The customer service is beyond any expectation. Marlon was helping for our special request without any hesitation on our first date. And our last day we had some difficult times due to my injury and Ian was there for us and helping till our last minute in the hotel. Having this approach from different staff members reflects the customer oriented culture of CitizenM. Loyalty earned! Other than that perfect location for 1st timers in Times Square and very nice rooftop to enjoy drinks.

Stayed in June 2019
Reviewed: June 14, 2019

Lawrence
United States of America

3 helpful votes
10

Exceptional
- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Overall experience was great

Stayed in June 2019
Reviewed: June 14, 2019

Jorge
Switzerland
9.2

Awesome
- • Business trip
- • Solo traveler
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing really. The tablet apps will need a bit of tweaking (to not forget the alarm for example) but this is a very minor thing.
New concept, very guest friendly

Stayed in June 2019
Reviewed: June 14, 2019

James
United Kingdom
9.6

Exceptional
- • Business trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room was really quiet and dark so great place to have a good nights sleep after a busy day.

Stayed in June 2019
Reviewed: June 13, 2019

Gamal
United States of America
7.9

“wish could have stayed longer”
- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
shortage of employees--and no store in the hotel to sell necessary item like water--price of small bottle of water 5 dollars?
very nice modern decor and very pleasing stay-nice location,near the center of everthing

Stayed in May 2019
Reviewed: June 13, 2019

monerty
Italy

8 helpful votes
10

Exceptional
- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
very modern style, everything in the room can be controlled by a tablet (lights tv air condition). position in the middle of manhattan big nice windows

Stayed in May 2019
Reviewed: June 12, 2019

Richard
United Kingdom
Age group: 35 – 44

1 helpful vote
8.3

Very Good
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bit pricey for size of room
Location and decor

Stayed in June 2019
Reviewed: June 12, 2019

Krisfer
Canada
10

“Life changing experience. Such a phenomenal hotel.”
- • Leisure trip
- • Couple
- • King Room - High Floor City View
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing. Every time I come to New York now. There is only one place I’ll stay. CITIZEN M
I loved the location. Room size and view. The staff was amazing and friendly.

Stayed in June 2019
Reviewed: June 12, 2019

Mau C
Brazil

3 helpful votes
8.3

“Smart hotel in the heart of Times Square”
- • Leisure trip
- • Group of friends
- • King Room
- • Stayed 2 nights
Hotel room is very compact, in smallish size. It has modern features, as a tablet to control air conditioning and tv. Unfortunately, my room`s tablet was not working properly, so we are unable to control basic room features. Had to complain twice, so they asked someone to replace it and gave us a complimentary glass of wine, which was a nice touch but did not cover for the more than 24 hours without controlling air and tv.
Hotel is very convenient located in the heart of Times Square, close to theatres and restaurants. It is a modern-looking small hotel with smart decor and cozy ambience. It features a nice bar on a top floor with beautiful view and nice lounge music. Staff from reception are courteous and efficient.

Stayed in May 2019
Reviewed: June 12, 2019

Melissa
New Zealand
8.8

“Cool, funky and ideally situated.”
- • Business trip
- • Solo traveler
- • King Room
- • Stayed 3 nights
Size of room and bathroom set up.
Really cool, funky place that is ideally located. Just be aware, rooms are small! Fine for me as I was by myself, but for a couple....the way that the bathroom is situated would definitely be a cause for concern. Haha! Really comfy bed, and room itself was very modern, and comfortable, just very very small. Great bar, and common areas downstairs tho - so if you are purely just using your room for sleeping, this would be the place for you! Staff were super friendly, helpful and informative.

Stayed in June 2019
Reviewed: June 11, 2019

Paul
United Kingdom
10

“Fantastic stay, great location. Great hotel”
- • Leisure trip
- • Solo traveler
- • King Room - High Floor City View
- • Stayed 3 nights
- • Submitted from a mobile device
Could do with an iron in the room
Fantastic hotel. Great bed and room facilities.

Stayed in June 2019
Reviewed: June 11, 2019

Anonymous
Israel

2 helpful votes
9.2

Awesome
- • Leisure trip
- • Couple
- • King Room - High Floor City View
- • Stayed 4 nights
- • Submitted from a mobile device
The room is very small...
Although small, the room is well designed. Very friendly staff on a great location.

Stayed in June 2019
Reviewed: June 10, 2019

Zaater
United Kingdom

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
True to description. Nothing
Very central & easy to reach. Very comfy beds & toiletries. Coffee & tea making facilities. I needed to steam a dress and I was directed to a well prepared steaming & ironing room. They also have a comfy business centre that I used to access my emails and print a few documents. Reception stuff are very helpful and smiling despite they were so busy. Bat staff are amazing & friendly. Online checkin saved a lot of time which was a blessing specially after a long & tiring flight

Stayed in May 2019

Sleeps	Room Type
	King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This room features free Wi-Fi, free movies, a rain shower and a tablet mood pad to control everything in the room, including the LED TV. Please note, twin beds are not available. Room Facilities: • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Refrigerator • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Satellite channels • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Soundproof • View • Hardwood or parquet floors • Wake-up service • Alarm clock • iPad • City view • Towels • Upper floors accessible by elevator • Entire unit wheelchair accessible • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	King Room - High Floor City View 1 king bed	Show prices
Start of dialog content 댴 Private bathroom This double room features a soundproofing, flat-screen TV and air conditioning. Room Facilities: • Shower • TV • Telephone • Air conditioning • Hairdryer • Refrigerator • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Extra long beds (> 6.5 ft) • Satellite channels • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Soundproof • View • Hardwood or parquet floors • Wake-up service • Alarm clock • iPad • City view • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Hotel citizenM New York Times Square

citizenM New York Times Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of New York – Excellent location – show map

Most Popular Facilities

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Room Facilities:

Parking:

4 reasons to choose citizenM New York Times Square

Why book with us?

See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

canteenM

See availability Facilities of citizenM New York Times Square Great facilities! Review score, 9.2

Most Popular Facilities

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Internet

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citizenM New York Times Square

Stay in the Heart of New York –

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of citizenM New York Times Square Great facilities! Review score, 9.2

House Rules citizenM New York Times Square takes special requests – add in the next step!