• City view
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Heating
  • Elevator
  • Facilities for disabled guests

Located right in the heart of Manhattan, this hotel is just 1 minute's walk from Times Square and within 5 minutes' walk of Central Park and Columbus Circle. Rockefeller Center and the Empire State Building are within 15 minutes' walk. A flat-screen TV and a small refrigerator with free water are offered in citizenM's rooms, Bathrooms include Hansgrohe rain showers and oversize bathroom amenities. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast for free. Free high-speed Wi-Fi and express check in are offered at citizenM New York Times Square. Guests can stay refreshed with 24-hour food and beverage service, including barista-made coffee and freshly made cocktails. iMac computers and printing services are available free of charge. The hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Three outdoor terraces are provided at the New York Times Square citizenM, which features a state-of-the-art fitness center with yoga facilities. After working out, guests can relax with drinks and sweeping views of the city on the exclusive rooftop bar. The living room-style lobby features a contemporary art collection and plenty of space to relax. Fifth Avenue and Madison Avenue are both within 5 minutes' walk of citizenM New York Times Square. The Museum of Modern Art is 10 minutes' walk away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

citizenM New York Times Square has been welcoming Booking.com guests since Mar 19, 2014
Hotel chain/brand:
CitizenM

Property Highlights

Located in the heart of New York, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Vegan, Gluten-free


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable Level 3
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.1
Location
9.6
Free WiFi
9.1
High score for New York
Select topics to read reviews:

See what guests loved the most:

  • Stephen
    United States of AmericaUnited States of America
    Room was nice and clean. Location was fantastic. We were able to walk to the theater and enjoy Times Square without dealing with cab,Uber, etc. Staff was great. rooftop bar was excellent! Breakfast was very good.interesting art and interior design...
  • Jacqueline
    Puerto RicoPuerto Rico
    The staff was great. They were attentive and polite.
  • Christine
    United States of AmericaUnited States of America
    Excellent location is nice part of the City, close to broadway shows and several wonderful restaurants. Vey close to metro.
  • Elizabeth
    CanadaCanada
    I loved how efficient and high tech the hotel was. Self checkin/out and Ipad controls. The room was clean. The gym and rooftop bar were very nice. The lobby and bar area were also very nice!
  • P
    Peachy
    United States of AmericaUnited States of America
    Paul at the front desk is amazing. I told him we were there to celebrate my daughter's bday. And when we got in our room, there was a little surprise for our bday girl. He also made a card with her favorite character, Harry Potter! That made our...
  • Antonio
    BrazilBrazil
    The staff is very friendly and the hotel is a charm. Truly a hidden gem right at the heart of Manhattan.
  • Jeffrey
    United States of AmericaUnited States of America
    Smart room tech. Location was great for seeing the city by foot. Staff was very friendly and professional.
  • Christine
    United States of AmericaUnited States of America
    The gym room and outdoor patio were nice. The lobby was very comfortable. The shower had great water pressure and was very modern.
  • Jennifer
    United States of AmericaUnited States of America
    Convenient to Central Park and Times Square plus subway station. Contemporary and funky. Easy checkin and checkout via the app.
  • Kathleen
    United States of AmericaUnited States of America
    Fabulous public spaces. Spacious areas to hang, get coffee or a drink, have breakfast. There's even a lovely outdoor patio and a rooftop bar with great drinks and views. The bar had both indoor and outdoor seating.
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Hotel area info *

Restaurants
1 Restaurant On Site

  • CanteenM
    • Dietary options
      Vegetarian

Amenities of citizenM New York Times Square
Great facilities! Review score, 8.8

Most popular amenities
  • Free WiFi
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Elevator
  • Heating
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shared lounge/TV area
  • Private check-in/out
  • Express check-in/out
  • Ironing service
  • Business center
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English

House rules

citizenM New York Times Square takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted citizenM New York Times Square accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: