Located right in the heart of Manhattan, this hotel is just 1 minute's walk from Times Square and within 5 minutes' walk of Central Park and Columbus Circle. Rockefeller Center and the Empire State Building are within 15 minutes' walk. A flat-screen TV and a small refrigerator with free water are offered in citizenM's rooms, Bathrooms include Hansgrohe rain showers and oversize bathroom amenities. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast for free. Free high-speed Wi-Fi and express check in are offered at citizenM New York Times Square. Guests can stay refreshed with 24-hour food and beverage service, including barista-made coffee and freshly made cocktails. iMac computers and printing services are available free of charge. The hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Three outdoor terraces are provided at the New York Times Square citizenM, which features a state-of-the-art fitness center with yoga facilities. After working out, guests can relax with drinks and sweeping views of the city on the exclusive rooftop bar. The living room-style lobby features a contemporary art collection and plenty of space to relax. Fifth Avenue and Madison Avenue are both within 5 minutes' walk of citizenM New York Times Square. The Museum of Modern Art is 10 minutes' walk away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

Located in the heart of New York, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
8.8
Comfort
8.8
Value for money
7.9
Location
9.6
Free Wifi
9.1
High score for New York
Select topics to read reviews:

Guests who stayed here loved

  • Erica
    United States of America United States of America
    Everything was great! They allowed us to check in early, the room was small but worked for what we needed. The technology is great with everything controlled on a tablet and the shower is really cool! Would definitely stay here again!
  • J
    Jennifer
    United States of America United States of America
    Location was perfect for the Thanksgiving parade! Loved the decor!
  • Laura
    Australia Australia
    Loved the rooms, while they are very small, it never felt cramped as a solo traveler. Breakfast was great too.
  • Silverhill
    United States of America United States of America
    The hotel was very clean and the bed was so comfortable
  • Hend
    Saudi Arabia Saudi Arabia
    I liked the ease of checkout, for check in i needed help.
  • Heather
    United States of America United States of America
    Lobby area, location, comfy bed, friendly and helpful staff. S
  • F
    Felix
    Canada Canada
    Very good Breakfast , thought coffee should have been included , Staff was amazing , Room was a bit tight , Location was fantastic.
  • Actiman
    Israel Israel
    great staff, amazing location. the hotel has a very cool appearance, the staff helps you with anything you may have in mind. a few minutes from times square and the subway stations. felt like home..
  • R
    Roger
    France France
    Ease of use, great location, good breakfast selection
  • Kevin
    United States of America United States of America
    The location. Very close to subway and time square. The bar on the 21st floor was a great place to be after a day on the crowded streets.

Hotel area info

Restaurants
1 Restaurant On Site

  • CanteenM
    • Dietary options
      Vegetarian

Amenities of citizenM New York Times Square
Great facilities! Review score, 8.7

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Elevator
  • Heating

Bathroom

  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)

Room Amenities

  • Socket near the bed

Living Area

  • Desk

Media & Technology

  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Snack bar
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shared lounge/TV area
  • Private check-in/out
  • Express check-in/out
  • Ironing service
  • Business center
  • 24-hour front desk

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English

House rules
citizenM New York Times Square takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about citizenM New York Times Square

  • The prices at citizenM New York Times Square may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • citizenM New York Times Square offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness

  • Check-in at citizenM New York Times Square is from 2:00 PM, and check-out is until 11:00 AM.

  • citizenM New York Times Square has 1 restaurant:

    • CanteenM

  • Room options at citizenM New York Times Square include:

    • Double

  • citizenM New York Times Square is 2,600 feet from the center of New York. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at citizenM New York Times Square can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet