Cancellation policies will differ depending on the type of reservation you book. Check at the time of booking for the applicable cancellation policy.

Other than the parking onsite, there are other parking structures surrounding the hotel. These parking structures are within a block or two from the hotel.

There is free wifi in our public lobby areas but available for an additional cost in our guest rooms. There are some room rates available that have wifi included at your time of booking.

Unfortunately we do not have an Executive lounge here at the hotel. We do however have a lovely lounge called Cityscape located on the 46th floor of Tower 1 and this is open to all guests and the public.

Yes this room type has a balcony and city views.

Yes- the hotel is pet friendly.

Not all of our Skyline Junior Suites will have balconies. Balconies are exclusively on our even numbered floors in Tower 1.

As our rates and availability are constantly fluctuating, we are unable to quote and confirm rates via this page. Please check availability for a room in the category Skyline View with Balcony. Thank you!

We do have rooms with 1 King bed, but availability of certain room types fluctuate constantly. Please continue to check back for room availability during your desired dates of stay.

Rates and packages fluctuate throughout the year. Please continue to check back to see what is available during the time that you want to book.

Early check-in is subject to availability upon arrival at no extra cost. At the very least if a room is not available when you arrive to check-in, we will be more than happy to hold your bags for you until your room is ready.

There are no extra resort fees, but we do require a $75 per night incidental hold on a credit card which will be released at the time of checkout. This is used in a way similar to a security deposit to cover any extra charges during your stay such as parking or Food and Beverage.

We have a very limited inventory of rooms that can accommodate a third bed (A room with 2 Double Beds and an additional roll away bed). Once a booking is made, please reach out to the hotel and we can make the necessary arrangements for your stay.

Reservations can be made by guests who are 18 years of age or older.

At our sit-down breakfast restaurant, Poached, prices are $32 for continental, $39 for the full buffet (with eggs to order), $15 for kids 5-10, and kids under 5 are free. Prices do not include 15% service charge or SF taxes. We also have a grab-and-go a la carte breakfast option in the lobby called Herb N' Kitchen for your convenience.

Overnight guest parking, including in & out privileges, is available in the on-site hotel garage; reservations or pre-arrangements are not required for registered guests. The rate (tax included) is $66.12 per night for self-parking, or $79.80 per night for valet parking; these charges must be billed to the guest room incidental account. Entrance to the hotel garage is located on Ellis Street, at Mason Street.

We do not have a Hilton hotel shuttle from SFO to the hotel, but you do have a few options that you can choose from for your transportation. The first option would be to pick any downtown San Francisco hotel shuttle from the airport and that will cost about $17 per person. Reservations are not needed and you would make the booking at the airport. You can also take the BART train (there is a station in the International Terminal) and get off at Powell St. Station in downtown San Francisco. Once you get off the train it will be a short 2 block walk to the hotel. This BART option costs $9.65 per person. The last option is to take either a Taxi or Uber from the airport to the hotel. These rides can cost from $35-50 per car and there will be signage at the airport for pick up locations.

We do not have resort fees, but we do require a credit card for a $75 per night incidental hold. This hold will be released at the time of departure from the hotel.