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  5. Renaissance New York Times Square Hotel (Hotel) (USA) Deals

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  • Guest reviews (392)

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Hotel Renaissance New York Times Square Hotel

Renaissance New York Times Square Hotel

714 Seventh Avenue, New York, NY 10036, United States of America – Excellent location – show map

Excellent location – rated 9.6/10! (score from 392 reviews)

Real guests • Real stays • Real opinions

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Renaissance New York Times Square Hotel

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A supermarket or other shops at the hotel or nearby
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A bathroom at Renaissance New York Times Square Hotel
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A bed or beds in a room at Renaissance New York Times Square Hotel
A bed or beds in a room at Renaissance New York Times Square Hotel
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A bed or beds in a room at Renaissance New York Times Square Hotel
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The lounge or bar area at Renaissance New York Times Square Hotel
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A bathroom at Renaissance New York Times Square Hotel
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The fitness center and/or fitness facilities at Renaissance New York Times Square Hotel

*8.8* Times Square: only 4 minutes away! (950 feet by foot)

*9.4* Top of the Rock: only 6 minutes away! (1,600 feet by foot)

Seventh Avenue: only 6 minutes away! (1,400 feet by foot)

50th Street Station: only 4 minutes away! (1,050 feet by foot)

49th Street Station: only 2 minutes away! (300 feet by foot)

*8.3* Gershwin Theater: only 4 minutes away! (950 feet by foot)

*8.1* August Wilson Theater: only 5 minutes away! (1,300 feet by foot)

50th Street Seventh Avenue Line: only 3 minutes away! (600 feet by foot)

47th–50th Streets – Rockefeller Center: only 4 minutes away! (1,000 feet by foot)

*8.4* Radio City Music Hall: only 5 minutes away! (1,250 feet by foot)

*8.4* Restaurant Row: only 5 minutes away! (1,250 feet by foot)

*8.5* Magnolia Bakery: only 5 minutes away! (1,250 feet by foot)

*9.2* Broadway Theatre: only 6 minutes away! (1,350 feet by foot)

Lock in a great price for Renaissance New York Times Square Hotel – rated 8.6 by recent guests!

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8.6
Excellent
392 reviews

  • Facilities

    8.3

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Value for money

    7.6

  • Location

    9.6

  • Total

    8.6

  • Free WiFi

    8.1

You want a full NYC experience? Stay here. In the center of Times Square beauty. Having grown up in NYC, this places me right back in reach to all the highlights of the holidays in the city. Everything within walking distance: a Hozier concert, Rockettes and the Macy’s day parade. Great view from the room; all the lights of Times Square and the moving traffic. Clean and comfortable beds. Clean and well stocked bathroom. Housekeeping was very accommodating to our schedule. Kind and courteous.

Calandra United States of America

I loved the location. It was so close to everything right in Time Square. The beds were super comfortable.

Tania United States of America

Eggs were great. Beds were very comfy Staff was very courteous

Maureen United States of America

Location is amazing. Right on Time Square and right in the middle of the hustle and bustle. Strangely however, you are able to hear and feel the subway underground. We were on the 5th floor.

Da United States of America

The bar and the lounge area and the location can't say enough about that, if you want to be in the center of everything, this is it location location location

Brenda United States of America

Everyone was so welcoming and the rooms and check in service, hotel staff was great!

Rhonda United States of America

The location was the best, we were right in the middle of everything. Some guest complained about noise, maybe I was just tired at night but I didn't hear anything and the view from our terrace was great. The bar area has a great window to sit back and relax, have a few drinks and people watch. We plan to return and stay at the Renaissance again hopefully next year. The staff was friendly, helpful and the concierge took care of getting tickets to some of the attractions.

Randy United States of America

The staff was incredible, very friendly. Check in was a breeze. I believe the gentleman’s name was Brian at the front desk when I arrived and he was more than friendly and welcoming.

Jessica United States of America

Centrally located in Times Square but it can get busy and noisy. Suggest you ask for a high floor so the noise will not be an issue.

Andoy Philippines

We were welcomed by staff that were excited to see us. Greeted us so friendly and gave us directions to areas in the city where we could take amazing pictures. Our room was very clean, our view was spectacular. In the morning we went to the R lounge for breakfast. The view of Times Square was breathtaking. My husband couldn’t stop raving about how crunchy and delicious the bacon was. The eggs were fluffy, the coffee was so good aswell. The fruits were sweet, and as we walked out I saw that they even had pancakes. When we were waiting on line to check out the security asked if we were checking out (which we were) and he said we could just give him the key and not have to wait on line. Before we handed him the key he asked us how our stay was. He had a big smile on his face and we of-course said excellent. Our trip to the city was for my husbands birthday and Renaissance Times Square New York hotel exceeded our expectations in every aspect.

Cynthia United States of America

Excellent location!

9.6
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Image of the property A kitchen or kitchenette at Renaissance New York Times Square Hotel Image of the property Image of the property Image of the property Image of the property A bed or beds in a room at Renaissance New York Times Square Hotel Image of the property A supermarket or other shops at the hotel or nearby Image of the property A supermarket or other shops at the hotel or nearby Image of the property A bathroom at Renaissance New York Times Square Hotel Image of the property A bathroom at Renaissance New York Times Square Hotel Image of the property A room at Renaissance New York Times Square Hotel Image of the property A general view from the hotel Image of the property A seating area at Renaissance New York Times Square Hotel Image of the property A bed or beds in a room at Renaissance New York Times Square Hotel Image of the property A general view from the hotel Image of the property A bed or beds in a room at Renaissance New York Times Square Hotel Image of the property A bed or beds in a room at Renaissance New York Times Square Hotel Image of the property A general view from the hotel Image of the property A television and/or entertainment center at Renaissance New York Times Square Hotel Image of the property A local landmark near the hotel Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property A bathroom at Renaissance New York Times Square Hotel Image of the property A bathroom at Renaissance New York Times Square Hotel Image of the property A bathroom at Renaissance New York Times Square Hotel Image of the property A bathroom at Renaissance New York Times Square Hotel Image of the property A seating area at Renaissance New York Times Square Hotel Image of the property Renaissance New York Times Square Hotel, New York - hotel Photo Image of the property A bed or beds in a room at Renaissance New York Times Square Hotel Image of the property Renaissance New York Times Square Hotel, New York - hotel Photo Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property  

Renaissance New York Times Square Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8.6
Excellent
392 reviews
  • 9.6

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Very comfy beds
  • What guests loved the most:
  • “You want a full NYC experience? Stay here. In the center of Times Square beauty. Having grown up in NYC, this places me right back in reach to all the highlights of the holidays in the city.”
    Calandra Calandra United States of America United States of America
  • “I loved the location. It was so close to everything right in Time Square. The beds were super comfortable.”
    Tania Tania United States of America United States of America
  • “Eggs were great. Beds were very comfy Staff was very courteous”
    Maureen Maureen United States of America United States of America
  • “Location is amazing. Right on Time Square and right in the middle of the hustle and bustle. Strangely however, you are able to hear and feel the subway underground. We were on the 5th floor.”
    Da Da United States of America United States of America
  • “The bar and the lounge area and the location can't say enough about that, if you want to be in the center of everything, this is it location location location”
    Brenda Brenda United States of America United States of America
  • “Everyone was so welcoming and the rooms and check in service, hotel staff was great!”
    Rhonda Rhonda United States of America United States of America
  • “The location was the best, we were right in the middle of everything.”
    Randy Randy United States of America United States of America
  • “The staff was incredible, very friendly. Check in was a breeze. I believe the gentleman’s name was Brian at the front desk when I arrived and he was more than friendly and welcoming.”
    Jessica Jessica United States of America United States of America
  • “Centrally located in Times Square but it can get busy and noisy. Suggest you ask for a high floor so the noise will not be an issue.”
    Andoy Andoy Philippines Philippines
  • “We were welcomed by staff that were excited to see us. Greeted us so friendly and gave us directions to areas in the city where we could take amazing pictures.”
    Cynthia Cynthia United States of America United States of America

Stay in the Heart of New York – Excellent location – show map

The Renaissance New York Times Square is located in Theater District and features 312 soundproofed guests rooms spread over 26 floors. It has 7 terrace guest rooms and 5 suites. Located on Seventh Avenue and West 48th Street, the property is 400 feet from the subway station on 49th Street.

All rooms at the property come with Renaissance’s own bedding and linens, dark-wood furniture and gold-and-blue accents. Floor to ceiling windows offers guests views of the city. Other in-room amenities include flat-screen TVs with plug-in connectivity panels.

Renaissance New York Times Square South has a fitness center, concierge service and an onsite lounge called R Lounge. Parking is available for a fee.

LaGuardia Airport is 9 mi from the property while JFK Airport is 17 mi away. Newark Liberty International Airport is 18 mi from the property. Times Square is 150 feet away.

This is our guests' favorite part of New York, according to independent reviews. In this area you can shop 'til you drop for popular brands like Apple, Tiffany & Co, H&M, Prada, Nike.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

We speak your language!

Renaissance New York Times Square Hotel has been welcoming Booking.com guests since Nov 25, 2008
 Hotel chain/brand: Renaissance Hotels & Resorts

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Brilliant!

Most popular facilities

Parking
WiFi
Non-smoking rooms
Fitness center
Pet friendly
Restaurant
Bar

Good for couples – they rated the facilities 8.3 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Renaissance Hotels & Resorts

Bookers love...

녡 “times square”
22 related reviews

녡 “friendly staff”
13 related reviews

녡 “excellent location”
10 related reviews

녡 “boutique style”

뀐 Located in the heart of New York, this hotel has an excellent location score of 9.6

Breakfast Info

American, Buffet

넮 Great area for shopping!

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Max adults: 3
King Room
  • 1 king bed
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King Room - High Floor
  • 1 king bed
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Corner King Room - City View
  • 1 king bed
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Executive One-Bedroom King Suite - High Floor
  • 1 king bed and 1 sofa bed
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Room with Two Double Beds - City View
  • 2 full beds
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Room with Two Double Beds - High Floor
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Times Square Terrace Room with King Bed and Balcony
  • 1 king bed
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Just booked in New York 35 properties like Renaissance New York Times Square Hotel were just booked in the last 15 minutes

4 reasons to choose Renaissance New York Times Square Hotel

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An Inside Look at Renaissance New York Times Square Hotel

Immerse yourself in the energy of The City That Never Sleeps. Our New York Times Square hotel is near Radio City Music Hall, NBC Studio Tour, Fifth Avenue shopping, Grand Central Station, Central Park and the Empire State Building.

Hotel surroundings

– Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks *

  • 49th Street Station
    0.1 miles
  • 50th Street Seventh Avenue Line
    0.1 miles
  • Richard Rodgers Theatre
    0.1 miles
  • Minskoff Theatre
    0.1 miles
  • Ellen's Stardust Diner
    0.2 miles
  • Gershwin Theater
    0.2 miles
  • PlayStation Theater
    0.2 miles
  • Times Square
    0.2 miles
  • 47th–50th Streets – Rockefeller Center
    0.2 miles
  • 50th Street Station
    0.2 miles

Restaurants & Markets *

  • Thalia Restaurant
    0.3 miles
  • Cafe/Bar
    0.3 miles
  • The View Restaurant & Lounge Restaurant
    0.5 miles
  • 5 Napkin Burger Restaurant
    0.5 miles

Closest Airports *

  • LaGuardia Airport
    6 miles
  • Newark Liberty International Airport
    11.3 miles
  • John F. Kennedy International Airport
    13 miles

Shopping Nearby – All Within 500 Yards! *

  • Fifth Avenue Shopping Street
    Popular brands like: Apple, Tiffany & Co, H&M, Prada, Nike
  • Meatpacking District Luxury

Most Popular Landmarks *

  • Rockefeller Center
    0.4 miles
  • Museum of Modern Art
    0.4 miles
  • Grand Central Station
    0.6 miles
  • Empire State Building
    0.8 miles
  • Madison Square Garden
    0.8 miles
  • Central Park
    0.8 miles
  • Metropolitan Museum of Art
    1.8 miles
  • Ellis Island
    5.1 miles
  • Yankee Stadium
    5.7 miles
  • Statue of Liberty
    5.8 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Best thing in this hotel is the location. Once you are out from the hotels main door you will see yourself in middle of times square..”

Sab-dxb United Arab Emirates
9.5

“Staff are very helpful and pleasant. Wi-fi is fast. Of course the location.”

Juliet Philippines
8.7

“Location, staff was friendly, complementary ticket for Big Bus Tour. Room was comfortable.”

Mishal Saudi Arabia
9.5

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Brilliant!
1 Restaurant On Site

  • R Lounge at Two Times Square

    Food: American

    Open for: Dinner

    Menu: À la carte

Facilities of Renaissance New York Times Square Hotel Great facilities! Review score, 8.3

Most popular facilities

Parking
WiFi
Non-smoking rooms
Fitness center
Pet friendly
Restaurant
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Pets

  • Pets are allowed. Charges may apply.

Activities
  • Bowling Off-site Additional charge
  • Cycling Off-site
  • Hiking Off-site
Food & Drink
  • Bottle of water Additional charge
  • Bar
  • Restaurant
Internet

  • WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.

Accessibility
  • Visual aids (tactile signs)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Parking

  • Public parking is available at a location nearby (reservation is not needed) and costs USD 65 per day.

  • Secure parking
Health & Wellness Facilities
  • Fitness
  • Fitness center
Front Desk Services
  • Concierge
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Shoeshine
  • Dry cleaning Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
General
  • Paid WiFi
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Safe
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
Languages Spoken
  • English
  • Spanish
  • French

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Awesome!

House rules Renaissance New York Times Square Hotel takes special requests – add in the next step!

Check-in

4:00 PM - 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 2 years
Can use a crib when requested
FREE
Can use an extra bed when requested
$30 per stay
3+ years
Can use an extra bed when requested
$30 per stay

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

American Express Visa Mastercard Diners Club JCB Discover UnionPay credit card Renaissance New York Times Square Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Renaissance New York Times Square Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, all breakfast-included rates are valid for up to 2 adults and 2 children (12 years old and under) in each room.

The daily destination fee includes the following:
• Enhanced internet
• USD 30 dining credit in R Lounge or Bar area (restrictions apply)
-1 Ticket/night to the Museum of the City of New York
-1 Ticket/night to the Solomon R. Guggenheim Museum
-1 Ticket/night to VIP Self Audio Tour at Grand Central
-Local, long distance and international phone calls
-2 Bottles of Evian Water

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Renaissance New York Times Square Hotel

  • From the nearest airport, you can get to Renaissance New York Times Square Hotel by:

    • Car 41 minutes

  • Renaissance New York Times Square Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Hiking
    • Bowling
    • Fitness

  • Guests staying at Renaissance New York Times Square Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • American
    • Buffet

  • The prices at Renaissance New York Times Square Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Renaissance New York Times Square Hotel is from 4:00 PM, and check-out is until 12:00 PM.

  • Renaissance New York Times Square Hotel has 1 restaurants:

    • R Lounge at Two Times Square

  • Room options at Renaissance New York Times Square Hotel include:

    • Triple
    • Suite
    • Quad
    • Double

  • In total, there are 317 rooms at Renaissance New York Times Square Hotel.

    Learn more about rooms and availability by entering your dates.

  • The following parking options are available to guests staying at Renaissance New York Times Square Hotel (subject to availability):

    • Parking
    • Secure parking

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

8.6 Excellent 392 reviews

  • Awesome: 9+

    200

  • Good: 7 – 9

    146

  • Okay: 5 – 7

    36

  • Poor: 3 – 5

    7

  • Very Poor: 1 – 3

    3

  • Staff8.7
  • Facilities8.3
  • Cleanliness8.8
  • Comfort8.7
  • Value for money7.6
  • Location 9.6
  • Free WiFi8.1
High score for New York

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    How to get to Renaissance New York Times Square Hotel from LaGuardia Airport
    • Car
      41 minutes
    • Parking available
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    Questions you may have

    Find quick answers or ask questions to the property

    • Can u check in early

      Good Day, Early check in is based on availability, however, we would be delighted to add the request for you and will do all possible to check you in as early as possible into the room type booked. You are also always welcome to leave your luggage with the Bellstand in the meantime while you explore our fabulous city!

      Asked about: Room with Two Double Beds - High Floor

    • How much does in room WiFi cost ?

      Wifi is one of the amenities included in the $30 plus tax per day Destination fee.

      Asked about: Room with Two Double Beds - City View

    • Time square from the room?

      Good Day, the only rooms with Times Square view from the room are our Times Square View Terrace rooms. The rest of the rooms in the hotel face either 7th avenue or Broadway.

      Asked about: King Room - High Floor

    • Is wifi included in the room? if not how much does wifi cost ?

      The Destination fee of $30 plus tax per day includes several amenities and one of them is Wifi in the room.

      Asked about: Room with Two Double Beds - City View

    • Why on the description it says 1 extra - large double bed? Isnt it 2 double beds that 4 persons can sleep?

      A room with 2 double beds has 2 double full sized beds in the room.

      Asked about: Room with Two Double Beds - City View

    • Are there bathrobes in room?

      Good morning, Bathrobes are not in the rooms, however, they are available upon request. If needed you can put a note on your booking requesting in advance and can inquire upon check in or by dialing 0 from the rooms. Jennifer

      Asked about: Room with Two Double Beds - City View

    • So is this two regular beds ? Or one sofa bed and one regular bed?

      A room with 2 double beds has 2 full sized double beds. No sofabed in this room.

      Asked about: Room with Two Double Beds - City View

    • Can a small sofa bed fit for a child aged 4

      Good afternoon and thank you for your inquiry. Please note for the room type noted there are only 2 double beds in this room. This room does not have a couch or sofabed and a rollaway single bed is not permitted in this room due to fire hazard unfortunately. The only room in this hotel with a sofabed is a One Bedroom Suite and the sofabed is a full sized bed so a 4 year old can certainly fit in it. The only rooms that we allow a rollaway bed for a fee are rooms with 1 king bed. (standard and superior kings and also the Corner oversized king room and One Bedroom Suite) Corner oversized kings also have a couch however it is not a sofabed. Sorry for any inconvenience. I hope this helps.

      Asked about: Room with Two Double Beds - High Floor

    • Is the couch a pull down sofa bed

      There is no couch in this room type. A Superior king room on a high floor only has a king bed. There is a chaise lounge in the room. No pull out sofabed. Only One bedroom suites have a sofabed.

      Asked about: King Room - High Floor

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    8.6
    Excellent
    392 reviews

    What guests loved the most:

    “You want a full NYC experience? Stay here. In the center of Times Square beauty. Having grown up in NYC, this places me right back in reach to all the highlights of the holidays in the city. Everything within walking distance: a Hozier concert, Rockettes and the Macy’s day parade. Great view from the room; all the lights of Times Square and the moving traffic. Clean and comfortable beds. Clean and well stocked bathroom. Housekeeping was very accommodating to our schedule. Kind and courteous.”

    Calandra United States of America

    “I loved the location. It was so close to everything right in Time Square. The beds were super comfortable.”

    Tania United States of America

    “Eggs were great. Beds were very comfy Staff was very courteous”

    Maureen United States of America

    “Location is amazing. Right on Time Square and right in the middle of the hustle and bustle. Strangely however, you are able to hear and feel the subway underground. We were on the 5th floor. ”

    Da United States of America

    “The bar and the lounge area and the location can't say enough about that, if you want to be in the center of everything, this is it location location location ”

    Brenda United States of America

    “Everyone was so welcoming and the rooms and check in service, hotel staff was great!”

    Rhonda United States of America

    “The location was the best, we were right in the middle of everything. Some guest complained about noise, maybe I was just tired at night but I didn't hear anything and the view from our terrace was great. The bar area has a great window to sit back and relax, have a few drinks and people watch. We plan to return and stay at the Renaissance again hopefully next year. The staff was friendly, helpful and the concierge took care of getting tickets to some of the attractions.”

    Randy United States of America

    “The staff was incredible, very friendly. Check in was a breeze. I believe the gentleman’s name was Brian at the front desk when I arrived and he was more than friendly and welcoming.”

    Jessica United States of America

    “Centrally located in Times Square but it can get busy and noisy. Suggest you ask for a high floor so the noise will not be an issue. ”

    Andoy Philippines

    “We were welcomed by staff that were excited to see us. Greeted us so friendly and gave us directions to areas in the city where we could take amazing pictures. Our room was very clean, our view was spectacular. In the morning we went to the R lounge for breakfast. The view of Times Square was breathtaking. My husband couldn’t stop raving about how crunchy and delicious the bacon was. The eggs were fluffy, the coffee was so good aswell. The fruits were sweet, and as we walked out I saw that they even had pancakes. When we were waiting on line to check out the security asked if we were checking out (which we were) and he said we could just give him the key and not have to wait on line. Before we handed him the key he asked us how our stay was. He had a big smile on his face and we of-course said excellent. Our trip to the city was for my husbands birthday and Renaissance Times Square New York hotel exceeded our expectations in every aspect.”

    Cynthia United States of America
    1 2

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    See all guest reviews for Renaissance New York Times Square Hotel

    Newest Reviews for Renaissance New York Times Square Hotel

    • Reviewed: December 9, 2019

      Calandra

      United States of America
      3 helpful votes
      9.6
      “Thanksgiving bright lights big city”
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights
      • • Submitted from a mobile device

      The check in process could use some finesse. The entry is a bit unassuming, and once checked in there’s no greeting to navigate you to the second tier of elevators. Perhaps the concierge could be moved to the entryway and greet the guests? Speaking of the concierge: there’s on guy who is particularly snippy when it comes to handling guests. Both myself and another guest were waiting to make reservations for Thanksgiving, but there was no hostess at the podium. Rather than assisting with the finessing of this , he just kept insisting “there’s one over there or make it online.” Well, it was only resolved until I walked into the kitchen to ask for the hostess to come to the podium. I’m not staff but it seems like a situation no one was going to help with. Secondly, there seemed to be some confusion regarding an extended date that Booking.com handled for me. Apparently the hotel had no idea of the confirmed, and paid extension. So rather than a day of uninterrupted rest for met kids and myself it was spent with three requests from Housekeeping knocking one the door and the front desk calling to request proof of the confirmation. Bit of a nuisance but not overshadowing the positive of the stay.

      You want a full NYC experience? Stay here. In the center of Times Square beauty. Having grown up in NYC, this places me right back in reach to all the highlights of the holidays in the city. Everything within walking distance: a Hozier concert, Rockettes and the Macy’s day parade. Great view from the room; all the lights of Times Square and the moving traffic. Clean and comfortable beds. Clean and well stocked bathroom. Housekeeping was very accommodating to our schedule. Kind and courteous.

      Stayed in November 2019

    • Reviewed: December 2, 2019

      Tania

      United States of America
      9.0
      “Overall, my stay was great. Would stay there again.”
      • • Leisure trip
      • • Family with young children
      • • Stayed 6 nights

      The R Lounge food. It was just ok. Not that great for the price. The view was amazing but wouldn't eat there again. The hostess was rude too.

      I loved the location. It was so close to everything right in Time Square. The beds were super comfortable.

      Stayed in November 2019

    • Reviewed: November 28, 2019

      Anonymous

      United Kingdom
      10
      “lovely hotel would stay here again”
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights

      bathroom needed a face lift

      good location

      Stayed in November 2019

    • Reviewed: November 26, 2019

      Maureen

      United States of America
      8.0
      “Nice room but too many unnecessary surprises, would not recommend”
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights
      • • Submitted from a mobile device

      The lack of confusion with the $30.00 destinations Fee. It seems very wrong to charge me an extra $30.00 per room, per night without any notice. I had 2 rooms so that became $180.00 more for my hotel. . We are not inclined to eat much breakfast, the dining room had no reservations for dinner even if I wanted to eat there. We came to NYC to eat at favorite restaurants. The other so called perks did not enhance our stay what so ever. Lack of guidance at check in; they were quite nice but did not explain The elevator/key situation.

      Eggs were great. Beds were very comfy Staff was very courteous

      Stayed in November 2019

    • Reviewed: November 24, 2019

      Hani

      Egypt
      3 helpful votes
      7.9
      Good
      • • Business trip
      • • Solo traveler
      • • Stayed 6 nights
      • • Submitted from a mobile device

      Nothing

      Fine A good place

      Stayed in November 2019

    • Reviewed: November 22, 2019

      Shiyas

      Qatar
      8.0
      Very Good
      • • Business trip
      • • Group
      • • Stayed 1 night
      • • Submitted from a mobile device

      The room was booked for Four person and the bed and amenities are good for 2 persons

      Stayed in October 2019

    • Reviewed: November 13, 2019

      Joshua

      United Kingdom
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Bar and restaurant was amazing

      Stayed in November 2019

    • Reviewed: November 11, 2019

      Da

      United States of America
      1 helpful vote
      9.6
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      The elevator system is a bit inconvenient because you register/check in at the ground level, then you rake an elevator up to the Lobby level, get off, walk across to another set of elevators to go up to the rooms.

      Location is amazing. Right on Time Square and right in the middle of the hustle and bustle. Strangely however, you are able to hear and feel the subway underground. We were on the 5th floor.

      Stayed in November 2019

    • Reviewed: November 8, 2019

      Mazurah

      Malaysia
      7.9
      Good
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 1 night
      • • Submitted from a mobile device

      None

      Central location

      Stayed in October 2019

    • Reviewed: October 28, 2019

      Netanel

      Israel
      9.6
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      The check in was really nice the room and the breakfest

      Stayed in October 2019

    • Reviewed: October 26, 2019

      Ralf

      Germany
      2.5
      “Booking 10 months befor, overbooked and no room available”
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night

      I booked my room 10 months before, but at arrival there was no room available !!! They gave us another hotel, which was really worse.

      Stayed in October 2019

    • Reviewed: October 24, 2019

      Nouf

      Kuwait
      9.2
      Awesome
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      Location

      Stayed in October 2019

    • Reviewed: October 21, 2019

      Brenda

      United States of America
      1 helpful vote
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Everything was great

      The bar and the lounge area and the location can't say enough about that, if you want to be in the center of everything, this is it location location location

      Stayed in September 2019

    • Reviewed: October 12, 2019

      Rhonda

      United States of America
      1 helpful vote
      10
      “Overall my sister enjoyed her bucket list and her birthday experience at the Renaissance.”
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      The bartender that was on duty nightly wasn’t very friendly. We were watching a particular sports program, the baseball playoffs. Out team was playing. We couldn’t get the program in the room.. It was obvious we were staring at the tv and he switched channels without the courtesy of asking us. He then was talking about us to another bar patron. Not very professional. That was the only negative with our stay. After that happened he was not very nice to us. It was actually my sisters birthday and it put small damper on our evening. He was working Monday and Tuesday evening hours. I didn’t get his name. The lady working was very nice and made our drinks very good.

      Everyone was so welcoming and the rooms and check in service, hotel staff was great!

      Stayed in October 2019

    • Reviewed: October 11, 2019

      Tracy

      United Kingdom
      2 helpful votes
      8.8
      “It was great , so glad we chose The Renaissance for our 1st visit to New York x”
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Only the shower and a coffee machine that made cappuccinos or a kettle ! .

      The Hotel is absolutely stunning , the design is amazing .The staff were great ,lovely reception and porters ,the concierge very helpful (Jennifer Portuhondo) she booked our restaurant for us for my birthday meal at The view .It was a real treat ! We wished we had spoken to her as soon as we arrived, but they were very busy and we were very tired . We needed to explore and ended up buying tickets for a comedy show that we could have got for free compliments of the hotel ! so straight away we were 20$ down !! Our shower was a little crazy and the bathroom ended up flooded !the water not draining whilst in there and the floor became very wet because of the shower and not being able to adjust it ! The only other things were our toilet blocked twice ! It was rectified quickly though x Oh and the coffee machine was awful !!! I , as an English tourist would have been happier with a kettle and maybe some cappuccino sachets / coffee and teabags ! .

      Stayed in October 2019

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    1017020,1007700|2,1015390|1,1017050,1024320,1007570,1007700,1020550,1002100,1023260,1004320,1015390,1020550|1,1016090,966310,1024310,758330,1020550|4,1013510,1002050,998820,998220,1017680,1012390,1011800