Sheraton Niagara Falls is just footsteps from Niagara Falls and Maid of the Mist Boat Tour. Sheraton Niagara Falls is directly connected to the Seneca Niagara Resort and Casino via an enclosed walkway. Each of the 391 guest rooms and suites are equipped with microwaves, refrigerators and in-room safes. Guests are also provided complimentary Starbucks Coffee in each room. Free WiFi access is offered throughout the hotel. The property also features The Reef Beach Club, which includes Niagara USA’s largest indoor pool, two hot tubs, a tank of aquatic life and a coral reef lagoon. Sheraton Niagara Falls features a 24-hour fitness center, business center, and meeting and event facilities to meet your needs. Sheraton Niagara Falls conveniently offers a variety of on-site dining options, including Rainforest Cafe, Starbucks Café and Torrent Bar & Restaurant. Niagara Falls, the Aquarium of Niagara and Niagara Falls State Park are all just a 0.6 mi walk away. The Fashion Outlets of Niagara Falls are 5.3 mi away. The property is also adjacent to The Niagara Falls Convention Center. Well set in Niagara Falls, Sheraton Niagara Falls provides air-conditioned rooms, free bikes, free WiFi and a fitness center. Providing a restaurant, the property also features a shared lounge, as well as an indoor pool and a hot tub. The property has an ATM, a concierge service and organizing tours for guests.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (8.8)

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 queen beds
2 queen beds
1 king bed
1 bunk bed
and
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
1 king bed
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Guest reviews

Categories:

Staff
8.4
Facilities
7.9
Cleanliness
8.2
Comfort
8.2
Value for money
7.4
Location
8.8
Free Wifi
7.3

Select topics to read reviews:

Guests who stayed here loved

  • Tiffany
    United States of America United States of America
    Closeness to the attractions Casino Falls Good restaurant Gift shops
  • Tammy
    United States of America United States of America
    Everything, the staff was amazing. They took care of my elderly mom needs. The room was perfect size, and the bed was comfortable. The walk-in shower helped so much for Mom. Thank you
  • Holly
    United States of America United States of America
    Location and Sarah at the front desk was great!! Very helpful.
  • Janet
    United States of America United States of America
    Loved the location and the room was clean and comfortable staff was very friendly ! The RainForest cafe in the Hotel was awesome
  • Imm
    United States of America United States of America
    I had a wonderful time. The hotel was awesome and everyone was exceptional, very friendly and saw to my every need.
  • Florence
    United States of America United States of America
    Everything, from the accommodations to the pool/hot tub area and the staff, was exceptional.
  • Jenny
    United States of America United States of America
    Great pool area. Loved the laundry perks. Loved the Rainforest Cafe and Starbucks being right inside the hotel. Loved that we were in an easy walking distance to Niagara State park and the activities we had booked there.
  • Jason
    United States of America United States of America
    The location and facilities were very nice and clean.the shaded street out back had a very relaxing atmosphere. The pool and hot tub area was very nice along with the fish tanks. I found everything I needed within walking distance on the us side...
  • Gerber
    United States of America United States of America
    The proximity to everything in downtown Niagara as well as the Falls. Parked once and walked everywhere. Staff was friendly and knowledgeable. Loved having multiple restaurants and Starbucks on same property.
  • Nicholas
    United States of America United States of America
    The location was incredible and there was a nice blend of activities/food in our hotel that we never had to leave!!

Hotel area info

Restaurants
2 Restaurants On Site

  • Rainforest Cafe
    • Cuisine
      American
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
  • Starbucks Cafe
    • Cuisine
      American
    • Open for
      Breakfast • Lunch
    • Ambience
      Modern

Amenities of Sheraton Niagara Falls

Most popular amenities

  • Indoor swimming pool
  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • 2 restaurants
  • Fitness center
  • Facilities for disabled guests
  • Bar
  • Breakfast

Outdoors

  • Outdoor fireplace
  • Outdoor furniture

Activities

  • Bicycle rental
  • Casino
  • Game room

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs $21.60 per day.

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Suit press
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels

Spa

  • Fitness
  • Massage chair
  • Full-body massage
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules
Sheraton Niagara Falls takes special requests – add in the next step!

Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print
Must-know information for guests at this property

Please note that the Daily Destination Amenity Fee will include:

- Unlimited Wi-Fi

- Adventure Passport

- Unlimited guest laundry room use

- 2 bottles of water per day

- 20% off scooter day rentals

- $2 off Wine/Beer tasting with Bella Rose

- Business services

- $15 Free Slot Play for the Seneca Resorts and Casinos ($15 per person – maximum 2 occupants, based on double occupancy)

***Must be 21+years of age. Valid Social Club by Seneca (players club) membership required. Free to join with a valid Government-issued photo ID. Minimum $15 Coin-in required to activate the offer. Limit one per person per month. Seneca Resorts and Casinos reserve the right to modify or cancel this program or offer without notice. Blackout Dates are December 31st and January 1st

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Sheraton Niagara Falls

  • Check-in at Sheraton Niagara Falls is from 4:00 PM, and check-out is until 11:00 AM.

  • Sheraton Niagara Falls is 1,300 feet from the center of Niagara Falls. All distances are measured in straight lines. Actual travel distances may vary.

  • Sheraton Niagara Falls offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Game room
    • Casino
    • Bicycle rental
    • Swimming pool
    • Massage chair
    • Full-body massage
    • Fitness

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Niagara Falls on this page.

  • Sheraton Niagara Falls has 2 restaurants:

    • Rainforest Cafe
    • Starbucks Cafe

  • The prices at Sheraton Niagara Falls may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Sheraton Niagara Falls include:

    • Double

  • Yes, Sheraton Niagara Falls is popular with guests booking family stays.