• Swimming pool
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating

Sheraton Niagara Falls is just footsteps from Niagara Falls and Maid of the Mist Boat Tour. Sheraton Niagara Falls is directly connected to the Seneca Niagara Resort and Casino via an enclosed walkway. Each of the 391 guest rooms and suites are equipped with microwaves, refrigerators and in-room safes. Guests are also provided complimentary Starbucks Coffee in each room. Free WiFi access is offered throughout the hotel. The property also features The Reef Beach Club, which includes Niagara USA’s largest indoor pool, two hot tubs, a tank of aquatic life and a coral reef lagoon. Sheraton Niagara Falls features a 24-hour fitness center, business center, and meeting and event facilities to meet your needs. Sheraton Niagara Falls conveniently offers a variety of on-site dining options, including Rainforest Cafe, Starbucks Café and Torrent Bar & Restaurant. Niagara Falls, the Aquarium of Niagara and Niagara Falls State Park are all just a 0.6 mi walk away. The Fashion Outlets of Niagara Falls are 5.3 mi away. The property is also adjacent to The Niagara Falls Convention Center.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 bunk bed
and
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
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Travel Sustainable Level 3

This property told us they’re making large investments and efforts toward sustainability by taking steps that can have environmental and social impact. We worked with experts including Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.4
Facilities
7.7
Cleanliness
8.0
Comfort
8.0
Value for money
7.2
Location
8.7
Free WiFi
6.5
Low score for Niagara Falls
Select topics to read reviews:

See what guests loved the most:

  • Angela
    United States of America United States of America
    Property was close to my daughters cheer event venue
  • D
    Dustin
    United States of America United States of America
    Very nice location and all around great experience!
  • Joel
    United States of America United States of America
    Location was great. Staff very helpful. Very clean.

Hotel area info

Restaurants
2 Restaurants On Site

  • Rainforest Cafe
    • Cuisine
      American
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
  • Starbucks Cafe
    • Cuisine
      American
    • Open for
      Breakfast • Lunch
    • Ambience
      Modern

Amenities of Sheraton Niagara Falls

Most popular amenities
  • Indoor swimming pool
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • 2 restaurants
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
Kitchen
  • Microwave
  • Refrigerator
Activities
  • Bicycle rental
  • Casino
  • Game room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs $21.60 per day.
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Suit press
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
Spa
  • Fitness
  • Massage chair
  • Full-body massage
  • Spa lounge/Relaxation area
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Sheraton Niagara Falls takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Sheraton Niagara Falls accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the Daily Destination Amenity Fee will include:

- Unlimited Wi-Fi

- Adventure Passport

- Unlimited guest laundry room use

- 2 bottles of water per day

- 20% off scooter day rentals

- $2 off Wine/Beer tasting with Bella Rose

- Business services

- $15 Free Slot Play for the Seneca Resorts and Casinos ($15 per person – maximum 2 occupants, based on double occupancy)

***Must be 21+years of age. Valid Social Club by Seneca (players club) membership required. Free to join with a valid Government-issued photo ID. Minimum $15 Coin-in required to activate the offer. Limit one per person per month. Seneca Resorts and Casinos reserve the right to modify or cancel this program or offer without notice. Blackout Dates are December 31st and January 1st

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Sheraton Niagara Falls

  • Sheraton Niagara Falls has 2 restaurants:

    • Rainforest Cafe
    • Starbucks Cafe

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Niagara Falls on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Sheraton Niagara Falls include:

    • Double

  • Sheraton Niagara Falls offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Game room
    • Casino
    • Bicycle rental
    • Swimming pool
    • Fitness
    • Full-body massage
    • Spa lounge/Relaxation area
    • Massage chair

  • The prices at Sheraton Niagara Falls may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Niagara Falls is 1,300 feet from the center of Niagara Falls. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sheraton Niagara Falls is from 4:00 PM, and check-out is until 11:00 AM.

  • Yes, Sheraton Niagara Falls is popular with guests booking family stays.