Stay in the heart of Niagara Falls Great location - show map

Sheraton Niagara Falls is just footsteps from Niagara Falls and Maid of the Mist Boat Tour. Sheraton Niagara Falls is directly connected to the Seneca Niagara Resort and Casino via an enclosed walkway.

Each of the 391 guest rooms and suites are equipped with microwaves, refrigerators and in-room safes. Guests are also provided complimentary Starbucks Coffee in each room. Free WiFi access is offered throughout the hotel.

An on-site Hydro Spa allows guests to create their own spa experience with six individual automated treatment zones while enjoying the sounds of nature. The property also features The Reef Beach Club, which includes Niagara USA’s largest indoor pool, two hot tubs, a tank of aquatic life and a coral reef lagoon.

Sheraton Niagara Falls features a 24-hour fitness center, business center, and meeting and event facilities to meet your needs. Sheraton Niagara Falls conveniently offers a variety of on-site dining options, including Rainforest Cafe, Starbucks Café and The Corner Deli.

Niagara Falls, the Aquarium of Niagara and Niagara Falls State Park are all just a 0.6 mi walk away. The Fashion Outlets of Niagara Falls are 5.3 mi away. The property is also adjacent to The Conference and Event Center Niagara Falls.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

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Sheraton Niagara Falls has been welcoming Booking.com guests since Sept 24, 2009
Hotel chain/brand: Sheraton

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Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Vegetarian, Vegan, Gluten-free, American, Buffet

Parking available at the hotel

ATM: Need cash? This property has an ATM on site.

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Availability

When would you like to stay at Sheraton Niagara Falls?

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Sleeps Room Type Price
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Suite, 1 King bunk or 2 Queen, Sofa bed
  • 1 sofa bed and
  • 2 queen beds
or
  • 1 king bed and
  • 1 sofa bed
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2 properties in Niagara Falls like Sheraton Niagara Falls were booked in the last 12 hours

4 reasons to choose Sheraton Niagara Falls

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Sheraton Niagara Falls

Welcoming Booking.com guests since Sept 24, 2009

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is this falls view?

    Unfortunately the only hotels with falls view rooms are in Canada. We will do our best to get you the nicest view possible.


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    Asked about: Guest Room, 1 King • Answered on November 26, 2019
  • Is there a view of the falls?

    Unfortunately the only hotels with falls view rooms are in Canada. We will do our best to get you the nicest view possible.


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    Asked about: Concierge level, Guest room, 1 King • Answered on November 26, 2019
  • Is there a view of the falls in this room

    Unfortunately the only hotels with falls view rooms are in Canada. We will do our best to get you the nicest view possible.


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    Asked about: Guest Room, 1 King • Answered on November 26, 2019
  • Is there 2 queen beds in this room or just 1 king bed total

    Two queen beds.


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    Asked about: Guest room, 2 Queen • Answered on November 26, 2019
  • What is the age to check in?

    18 with government issued photo ID and a credit card that matches the name at check in


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    Answered on August 11, 2020
  • Is your pool still open and are you still excepting reservations?

    While our pool is currently close until May 15th our hotel is open and we are welcoming all guest.


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    Answered on May 1, 2020
  • Because of Covid is the pool still available to use?

    As of 12/29/20, the pool is open by separate reservation made at the front desk once you're checked in to the hotel. Reservation is for 1 hour of use. Subject to change at anytime as restrictions/regulations require.


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    Asked about: Guest room, 2 Queen • Answered on December 29, 2020
  • What does concierge level mean and what is the room called with the living room area. Is the pool open

    No. The concierge floor is a private floor with additional amenities inside the guest room which include bathrobes


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    Answered on March 16, 2021
  • Is there a jacuzzi in the pool area?

    There are 2 hot tubs in the pool area. Currently (1/29/21), due to COVID-19 restrictions, the pool and hot tubs are available by separate reservation made at the front desk once checked in to the hotel.


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    Answered on January 29, 2021
  • Whats the minimum age 18 or 21 to purchase a room

    18 with photo ID and a credit card that matches the name at check in


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    Asked about: Guest Room, 1 King • Answered on August 10, 2020
  • Does this have 2 queen beds ?

    Yes, the room has two queen sized beds in it.


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    Asked about: Guest room, 2 Queen • Answered on November 26, 2019
  • is you pool open to guests without reservations?

    Our pool is only available to our guests.


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    Asked about: Guest room, 2 Queen • Answered on June 28, 2021
  • Do you have any rooms with views of the falls?

    We are sorry, there are no hotels on the US side of Niagara Falls with a view of the Falls from their rooms.


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    Asked about: Concierge level, Guest room, 2 Queen • Answered on February 19, 2021
  • Is this Hotel is in USA side?

    The Sheraton Niagara Falls is on the US side of Niagara Falls


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    Asked about: Guest room, 2 Queen • Answered on June 17, 2021
  • Can you please tell me if there is a low end at the pool for children? 6 years old. Looking to stay with you in 2 weeks. Thank You

    Yes there is the shallow end is 3 feet


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    Answered on March 16, 2021
  • what is the pet fee for toy dog?

    Dogs 40 pounds and under are welcome; a non-refundable fee of $50 is required. A pet waiver is required to be filled out at time of check-in. Thank you.


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    Answered on March 25, 2021
  • do you have a room with a view of the casino ?

    We do offer rooms that you can see Seneca Niagara Casino from the window


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    Asked about: Concierge level, Guest room, 2 Queen • Answered on February 19, 2021
  • Are you going to offer any valentines packages? DO any of the rooms have a jacuzzi tub?

    Please contact the hotel directly to ask about packages. We do offer a room with a jacuzzi tub


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    Answered on January 9, 2021
  • How much is the pet fee for a cat?

    We do not allow cats


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    Answered on December 26, 2020
  • is the motel pet friendly

    Yes. We allow dogs up to 40 pounds and there is a $50 nun refundable pet fee


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    Asked about: Concierge level, Guest room, 2 Queen • Answered on February 25, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Old Falls Street
    0.1 miles
  • Seneca Niagara Casino
    0.1 miles
  • Convention & Visitors Bureau
    0.2 miles
  • Maid of the Mist
    0.3 miles
  • Niagara Falls State Park
    0.3 miles
  • Schoellkopf Geological Museum
    0.3 miles
  • Rainbow Bridge
    0.4 miles
  • Aquarium of Niagara
    0.4 miles
  • American Falls
    0.6 miles
  • Bird Kingdom
    0.6 miles
Restaurants & cafes
  • Cafe/Bar Starbucks Cafe
    0 miles
  • Restaurant Corner Deli
    0 miles
  • Cafe/Bar Rainforest Cafe
    0 miles
  • Restaurant TGI Fridays
    0 miles
  • Cafe/Bar Chill 443 Restaurant
    0.1 miles
Top attractions
  • Casino Niagara
    0.8 miles
  • Horseshoe Falls
    1 miles
  • Skylon Tower
    1 miles
  • Journey Behind the Falls
    1.1 miles
  • Niagara Fallsview Casino Resort
    1.1 miles
  • Niagara Falls Culinary Institute
    1.3 miles
  • Niagara Falls Train Station
    1.5 miles
  • Greyhound Canada
    1.5 miles
  • Marineland
    2 miles
  • Whirlpool Aero Car
    2.2 miles
Natural Beauty
  • River Niagara River
    0.4 miles
Closest Airports
  • Niagara Falls International
    5.9 miles
  • Buffalo Niagara International Airport
    19.4 miles
  • Billy Bishop Toronto City Airport
    41.3 miles
How to get to Sheraton Niagara Falls from Niagara Falls International
    Taxi
    Public transportation
    Parking available
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4 Restaurants On Site

    Rainforest Cafe

    Food: American

    Open for: Lunch, Dinner, Cocktail hour

    The Corner Deli

    Food: American

    Open for: Lunch, Dinner

    Starbucks Cafe

    Food: American

    Open for: Breakfast, Lunch

    The Lobby Bar

Amenities of Sheraton Niagara Falls
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
Activities
  • Casino
  • Game room
Food & Drink
  • Coffee house on site
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs USD 21.60 per day.
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Suit press Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Heated pool
Spa
  • Fitness
  • Massage chair
  • Full-body massage Additional charge
  • Spa lounge/Relaxation area
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Sheraton Niagara Falls takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Extra bed by request
Free
3+ years
Extra bed by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Other Sheraton Niagara Falls accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the Daily Destination Amenity Fee will include:
- Unlimited Wi-Fi
- Adventure Passport
- Unlimited guest laundry room use
- 2 bottles of water per day
- 20% off scooter day rentals
- $2 off Wine/Beer tasting with Bella Rose
- Business services
- $15 Free Slot Play for the Seneca Resorts and Casinos ($15 per person – maximum 2 occupants, based on double occupancy)

***Must be 21+years of age. Valid Social Club by Seneca (players club) membership required. Free to join with a valid Government-issued photo ID. Minimum $15 Coin-in required to activate the offer. Limit one per person per month. Seneca Resorts and Casinos reserve the right to modify or cancel this program or offer without notice. Blackout Dates are December 31st and January 1st

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Niagara Falls of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Sheraton Niagara Falls

  • From the nearest airport, you can get to Sheraton Niagara Falls by:

    • Taxi 30min

  • Sheraton Niagara Falls offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Game room
    • Casino
    • Massage chair
    • Indoor pool (year-round)
    • Fitness
    • Spa lounge/Relaxation area
    • Full-body massage

  • Sheraton Niagara Falls is 1,300 feet from the center of Niagara Falls.

  • Room options at Sheraton Niagara Falls include:

    • Double

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Niagara Falls on this page.

  • Guests staying at Sheraton Niagara Falls can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet

  • Check-in at Sheraton Niagara Falls is from 4:00 PM, and check-out is until 11:00 AM.

  • The following parking options are available to guests staying at Sheraton Niagara Falls (subject to availability):

    • Parking on site
    • Parking
    • Accessible parking

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Sheraton Niagara Falls has 4 restaurants:

    • The Lobby Bar
    • Starbucks Cafe
    • Rainforest Cafe
    • The Corner Deli

  • The prices at Sheraton Niagara Falls may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Sheraton Niagara Falls is popular with guests booking family stays.