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About this property

Comfortable Accommodations: Family Suite Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, mini-bar, and free WiFi. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a 24-hour front desk, and a tour desk. Additional amenities include a wellness package, elevator, and bicycle parking. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, and local specialties. Guests can also enjoy fresh pastries, fruits, and warm dishes. Prime Location: Located 16 mi from Noi Bai International Airport, the hotel is a short walk from Hoan Kiem Lake and Trang Tien Plaza. Nearby attractions include Hanoi Opera House and Vietnam Fine Arts Museum.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Hanoi, this hotel has an excellent location score of 9.7

    • Breakfast Info

    • Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
2 king beds
1 full bed
and
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ruy
    Japan Japan
    Very nice breakfast. It was in another hotel a few meters away, but they had a complete buffet.
  • Sarah
    United States United States
    The rooms were spacious, beds comfortable, and the staff was very helpful and accommodating. The breakfast that is provided is excellent. Even though the hotel is located on a busy street, we did not hear much noise while sleeping.
  • Stan
    United States United States
    AC worked well, clean rooms, comfortable beds, great location
  • Chrisciela
    Philippines Philippines
    It was a cozy and the staffs are accommodating and friendly. We only stayed for a night here but it was still a pleasant stay. Staffs even packed us some breakfast since we weren’t able to eat at the hotel because of our early trip to Sapa. Their...
  • Kristine
    Latvia Latvia
    Very responsive staff. Since we had a late night bus, we were able to leave our bags at the hotel and take a shower before leaving. Breakfast was good, you can also order an omelette or fried eggs. Breakfast in the next building.
  • Efert
    Indonesia Indonesia
    The staff were greattt. The breakfast was wonderful. The location is very near to the lake and central market. Easy to get everywhere.
  • Shu-chuan
    United States United States
    David was extremely helpful for everything. He assisted us with transportation and tour. The room was very clean and spacious. It's located in the old quarter and close to everything. The breakfast was 5-star and exceeded our expectation! Highly...
  • Kathleen
    Philippines Philippines
    The staffs are very welcoming especially Mr. David and Moon. Moon let us use their shower room so that we can freshen up before going to sapa that night. The room is very spacious and clean. Highly recommended
  • Oren
    Israel Israel
    The location of the hotel is excellent! Very close to all of the restaurants and bars, and also the lovely Hanoi lake. David was very helpfull with all of our requsts. The room was very comfortable and clean. They cleaned the room every...
  • Rosana
    Japan Japan
    The room was huge!! The staffs were super nice and friendly. Great location! I would stay there again.

Hotel area info

Amenities of Family Suite Hotel

Great facilities! Review score, 8.8

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Elevator
  • Laundry
  • Air conditioning

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Alarm clock

View

  • City view
  • View

Kitchen

  • Dining table
  • Cleaning products
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Baby safety gates
  • Baby safety gates

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Public Bath
  • Massage
    Additional charge

Languages Spoken

  • English
  • French
  • Vietnamese
  • Chinese

House rules

Family Suite Hotel takes special requests – add in the next step!
Check-in
From 1:00 PM to 11:30 PM
Check-out
From 1:00 AM to 11:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
VND 150,000 per child, per night
Crib upon request
Free
3 - 12 years
Extra bed upon request
VND 150,000 per child, per night
13+ years
Extra bed upon request
VND 250,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroUnionPay debit cardUnionPay credit cardCash

FAQs about Family Suite Hotel