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About this property

Comfortable Accommodations: Serene Central Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and free toiletries. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a paid shuttle service, and a tour desk. Additional amenities include a elevator, bicycle parking, and express services. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, vegetarian, and Asian. Fresh fruits, pancakes, and cheese enhance the morning experience. Prime Location: Located less than 0.6 mi from Ha Noi Railway Station and Hoan Kiem Lake, the hotel is near attractions such as the Imperial Citadel and Hanoi Opera House. Noi Bai International Airport is 15 mi away.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Hanoi, this hotel has an excellent location score of 9.8

    • Breakfast Info

    • Continental, Vegetarian, Asian, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
1 twin bed
and
1 queen bed
1 queen bed
1 queen bed
1 queen bed
2 twin beds
1 queen bed
1 queen bed
2 twin beds
1 queen bed
or
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Eiko
    Japan Japan
    The staff at the hotel is so nice! I really appreciate their help duting our stay. Especially, Suzy and Annie at the reception are very friendly and helpful. Thank you so much.
  • Dominykas
    Lithuania Lithuania
    Really good value, caring staff and received a free room upgrade. The passion fruit served for breakfast were amazing, too.
  • Yousif
    United Arab Emirates United Arab Emirates
    Staff members are very polite and helpful as soon as we got there they rushed to carry our luggage, location is good about 7 min to the rail way, The room was clean and spacious not like some hotels you can’t put your luggage in
  • Bobby
    United States United States
    The service is extremely attentive, the room was incredibly comfortable, and the location is good.
  • Shungo
    Japan Japan
    The room was clean and the bed was so huge. So comfortable!! Annie is helpful!!
  • Amir
    Israel Israel
    The staff did an amazing job Eden took care of organising ha gang loop tour taking care of everything I recommend serene central, everything was perfect
  • Melissa
    Netherlands Netherlands
    We had a fanstastic stay at Serene Central Hotel. The staff were professional and helpful with every question we had. They made sure we were comfortable and went above and beyond — delivering same day laundry services, ordering an airport taxi,...
  • Tan
    Singapore Singapore
    Very good location. Near to old quarters. Good restaurants all around
  • Alex
    United Kingdom United Kingdom
    The booking was made on behalf of my son, Alex, who having to cope with his wallet having been stolen. The staff, led by Eden, were super helpful, and impossible to fault.
  • Ngan
    France France
    Great location. The staff was very helpful and friendly

Hotel area info

Amenities of Serene Central Hotel

Great facilities! Review score, 9.5

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Elevator
  • Laundry
  • Air conditioning

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Alarm clock

Kitchen

  • Electric kettle

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Fruit

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out

Cleaning Services

  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Hypoallergenic room available
  • Wake-up service
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Wake-up service/Alarm clock

Languages Spoken

  • English
  • Korean
  • Vietnamese
  • Chinese

House rules

Serene Central Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serene Central Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Serene Central Hotel