The West Hotel & Spa
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About this property
Comfortable Accommodations: The West Hotel & Spa in Hà Nội offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, mini-bar, and free WiFi, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy spa facilities, a terrace, and a restaurant. The hotel provides a 24-hour front desk, concierge service, and a tour desk, catering to all needs. Dining Experience: The family-friendly restaurant offers American, buffet, vegetarian, vegan, and Asian breakfasts. Dining options include local specialties, warm dishes, juice, pancakes, cheese, and fruits. Prime Location: Located 15 mi from Noi Bai International Airport, the hotel is near attractions such as Thang Long Water Puppet Theater (4-minute walk), Hanoi Old City Gate (1969 feet), and Hoan Kiem Lake (6-minute walk). Highly rated for its staff and central location.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Airport shuttle
- Family rooms
- Spa
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
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Guest reviews
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Guests who stayed here loved
- Rose
United States“The location was excellent, right in the center of old town! The staff were also quite friendly!” - Sarah
Australia“Great location easy walk around town , room comfortable and clean . The staff were very friendly and helpful , they even made us some sandwiches to take away for breakfast thank you 😊” - Conan United States“Location, room, and especially the staff. Specifically, Leo at the front desk went above and beyond for us...even when my wife became ill. Thank you, Leo and all staff for a wonderful stay.”
- Cheryl
Philippines“Everything you need and dine are located by walking distance!” - Brenda United States“Comfortable rooms, great breakfast, helpful staff, great location”
- Ashvin
Mauritius“The West Hotel & Spa is a fantastic choice for travelers looking for a comfortable and welcoming stay in Hanoi. The rooms are clean, offering a peaceful retreat after a day of exploring the bustling city. What truly sets The West Hotel & Spa...” - Maree Australia“The staff at the hotel went out of their way to make us welcome. The room was clean and had everything we needed, including a balcony overlooking the street at the front. The double-glazed windows ensured our room was extremely quiet. The bed was...”
- Patty
France“The hotel is in a perfect location. The staffs are all very nice, warm and helpful. Leo paid extra effort to help for resolving an issue we had with the hotel dry cleaning service. Very patient, calm, and considerate. He also rode his scooter to...” 
Kathleen United States“Great breakfast and caring staff! Loved our stay here.”- Renato Philippines“The location is excellent and the staff were all friendly and helpful.”
Hotel area info
Restaurants
- Restaurant #1
- Open forBreakfast
- AmbienceFamily-friendly • Traditional • Modern • Romantic
Amenities of The West Hotel & Spa
Most popular amenities
- Free Wifi
- Airport shuttle
- Family rooms
- Spa
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
Bathroom
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
Outdoors
- Terrace
Kitchen
- Electric kettle
- Refrigerator
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Live music/PerformanceAdditional chargeOff-site
- Cooking classAdditional chargeOff-site
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
Living Area
- Sitting area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Food & Drink
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Snack bar
- Minibar
InternetWifi is available in all areas and is free of charge.
ParkingNo parking available.
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- LaundryAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
General
- Shuttle serviceAdditional charge
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Heating
- Soundproof
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
Spa
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Waxing services
- Facial treatments
- Beauty services
- MassageAdditional charge
- SpaAdditional charge
Languages Spoken
- English
- Vietnamese
House rules
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The West Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
