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Very clean, receptionists are very helpful

We came to Hotel Playa Laguna Front to unplug, relax, and enjoy the lagoon -- and that's exactly what we did for 5 days. The hotel is in a prime location, sitting at perhaps the most colorful, swimmer-friendly part of the lagoon. You can tell it's a prime spot because a lot of boat tours end around this area to let people swim in the lighter waters there near the cenote. It's also only a couple kms from the town center, so you can easily get into town while still having enough distance from the more touristy center. The hotel itself isn't a fancy upscale place, but that's not what we were looking for. Nonetheless the hotel is new and the facilities are clean/modern with great bathrooms. The hotel is run by a lovely team who were really accommodating...big thanks to the manager Evaristo for always being there to help with any questions. Another great thing is that the kayaks and sup-boards are free to use from 6am to 6pm. The only day you can't use them is on Wednesday when no water activities (other than swimming) are allowed across the lagoon. Wednesdays are conservation days, with inactivity allowing the lagoon to restore itself.

Beautiful place and very kind stuff. Thank you!

Excellent value for money, villa on the shore of the lagoon. Kayaks and boat hire available for rent. Breakfast is a specific la carte menu but other items from the menu cost extra. Breakfast quality was ok.

Friendly staff and clean rooms

Very helpful staff who looked after our bags when we arrived early to check in and instantly arranged for a very good value taxi the next morning to take us to the Ado station. Hotel was good value for money, clean and the bed was extremely comfortable! I used the gym which has running machines and weights. You can easily walk to the pier and the main streets of Chetumal. View from pool was lovely.

Great location near the main square of Bacalar. Clean and nice property with probably the best shower we have experienced in our trip up from Central America.

We liked the breakfast and the room was very clean and close to the beach Very close to malecon and staff was fantastic

It was safe and very clean and welcoming . I love everything.

Is steps away from the water: beautiful water view.

Very close to the city center and to the lagoon. The staff was friendly and helpful and the facilities were beautiful! We stayed for one night and can highly recommend!

This was one of the best places we have stayed. Quiet, big room and bed, nicely decorated, good shower, beautiful garden and pool, very good buffet breakfast that was definitely more than continental. Helpful staff who were on site. Very reasonably priced

This was such a relaxing getaway. The location is perfect, just a short ride away from town and set right in the lagoon for all day swimming. The staff are so welcoming, friendly and attentive! The buffet breakfast is fantastic and there are lots of delicious options. I will definitely be back!

Loved the place, the boat tour organized by the hotel and the staff. Amazing place!!!

I like the location. Excellent place to stay if going for shopping.

The location is incredible, and it's a haven of peace. You get to enjoy the sunrise over the laguna every morning, and as the hotel has only 8 units, it feels very confidential. The staff is incredibly kind, evening is perfectly clean, and the bed was probably the most confortable I've ever had. It's a charming place that makes you feel in paradise, we can only recommend!

Very nice room, nice pool and good location

Spacious clean room. Friendly, helpful staff. Good price.

Very courteous and nice staff Super view from the rooftop Great recommendations for massages, and tours 🏢 Also perfect for laundry, and nice pool and breakfast

The rooms were very clean and tidy and bed was comfy. The staff were very helpful and friendly. The area was really quiet too.

fantastic vibe, cosy and familiar very nice rooms very nice food (both breakfast and diner) nice pool, sun decks, kayaks you can use,...

This hotel was a hidden gem. The receptionist was super friendly and helpful. The rooms were super clean and beds comfy. The 4 pillows made a difference. The access to the lagoon was clean and beautiful as well.

Acogedor. Moderno. Lindo. Discreto. Tranquilo

Great location, rooms, staff! Perfect with tea, coffee and water at all times. Very nice vibes and I would really recommend this place to others!!!