Hostel was clean and basic facilities were complete. They provided us some snacks and drinking water (both cold and hot) from the dispenser, which was a pleasant surprise. I enjoyed their bed and their selection of light reading on travels and Thailand. We initially got lost looking for the hostel (even with the map for assistance :( ), and thankfully, their staff came to pick us up :) For the price, I would recommend this hostel to anyone heading to Bangkok, looking for a bit of adventure! Thank you very much Merge Hostel!

Centre point in general is a good chain in Thailand (we stayed at another of their hotels) and their standard of service is very high (but not exceptional for Thailand though). Staff was very helpful and welcoming, the room was very big and had an amazing view of the city (we were on the 28th floor). location is very central (which also had a downside to it) and there is an infinite amount of shopping, food and massages at all price levels from street bazzar and stalls to boutique luxury malls , all within walking distance.

This hotel certainly exceeds its 2 star rating. It has a lovely pool area with lots of loungers, complementary water and snacks. Relaxing restaurant/lounge area set amungsy lots of well placed greenery. It is very clean throughout, bedding and towels where good quality and the bed was comfy, which can be hard to come by in Thailand. The staff are friendly and welcoming making you feel very comfortable and relaxed. It is great value for money.

The best hotel we have been in Thailand! The receptionists are amaizing, they are always willing to help. Even the cleaner and the rest of staffs are very friendly. The place is super clean. You have different breakfasts to choose and also they provide free ice creams, fruits, biscuits and water 24 hours. The location is in the center of Chiang Mai. My boyfriend and I love everything about this place. Highly recommended!

It was my first time staying in a hostel. Staying in Cubic Bangkok made me love this experience! Would love to stay there again. The hostel was very neat and cosy. The staff were very kind and friendly. It was my first time in Thailand, so their suggestions of must visit places were extremely helpful. Loved the location, which made it easy to go around. Loved the breakfast. Definitely, recommend this place! :)

The staff at the front desk do a super incredible job. They are exellent and ultra professional. I stayed in 8 hotels in different parts of ThailandThe Grand Napat staff were 75% better than all other hotels including the Novotel Bangkok at Suvarnabhumi Airport. The staff and cleanliness of the Grand Napat make it my #1 choice in Chiang Mai and probably the best hotel i have stayed in all of Thailand.

My husband and I stayed in Chiang Mai, Krabi, Koh Lanta, and Bangkok on our two week Thailand honeymoon and this hotel was the cleanest and nicest we stayed in. We LOVED it! The staff were friendly, the room (king bed with spa bath) was beautiful, the accomodations were plentiful, and everything was perfect! Only a few of our hotels offered a free breakfast so we appreciated that - and it was great!

The Dusit Thani hotel Bangkok has always been an iconic superlative in Thailand, sadly the hotel closes in early January 2019, however that means travellers to this beautiful country still have time to stay and enjoy service of the highest order, a once in a lifetime treat, a place for kings and queens, presidents, movie stars, and if you would like to feel that feeling book a room !

Modern, very clean. Friendly, helpful and good English staff. Beds and pillows were comfortable. Toilets and shower were sparkling clean and with good water pressure. Free water and coffee 24hours. Great breakfast different every day. We were supposed to stay 2 nights but extended to a week. Great value for money. Best hostel we have stayed in almost 2months in Thailand.

the closeness of Centrepoint 21 shopping centre, a free Tuk Tuk ride from the hotel less than 5 minutes to the Terminal 21 Interchange mall, a lift to the Skywalk, a short stroll above one of Bangkok's busiest intersections, and into one of the best shopping centres in thailand, we love Sukhumvit, it has great shopping and fantastic night life..see soi Cowboy

Reception and concierge are masters at hospitality. They helped not only with the stay in the hotel but the entire Thailand trip. They booked all of ouroactivities activities, transport, dinner, as well as give us recommendations and a geographic overview of the city. Toiletries and towels in the room are always a good plus too!

Traveled around Thailand and this was by far my favorite hostel! Clean, comfortable with a great common area to meet people. Staff are really friendly and helpful with everything and they know how to party! Also really well located close to some of the night markets and temples! Already planning my trip back!

The staff. Best staff we have met in Thailand. The speak very good English and always want to help you with advises bout where to visit, booking of tours, etc... The ambient at the Hotel. Quiet and charming. The room size and the amenities. The breakfast is super.

Front desk staff was incredibly friendly, helpful and spoke good english. We stayed at 4 different hotels during out stay in Thailand and Panna Heritage by far had the nicest staff! The location is literally half a block from the Sunday night market.

First time in Thailand and first hotel i stay in , i would visit again next rime , clean , comfortable , friendly staffs , all of them smiling , and for the location , itst the best ever close to everything and i mean it everything Thumps up

I did not eat at the hotel as there are so many restaurants and street stalls around that cater to all tastes.. We found the bed to be very comfortable unlike so many hotels in Thailand where the beds tend to be rock hard.

Excellent hotel. Modernist with a touch of antiquity and clinically clean. Good location in old town. Excellent staff very friendly and helpful. Great breakfast served in room with the best coffee in Thailand !!

gorgeous rooms...very large and well appointed. bed was very comfortable (which isn't always the case when staying in hotels in Thailand). staff was very friendly -- and the location was good.

The first time in Thailand and there I was, found Mali and her husband as the owner of the hostel were so much caring. The hostel is so comfortable for solo travelling. I love it a lot.

The people are lovely and very helpful and the hotel is really nice, nothing super fancy but one of the cleanest and best organized hotels I have ever stayed at in Asia and Thailand