Spa Hotels in Cancún

I loved everything . From the moment we arrived when we got greeted by staff with most delicious champagne to the very moment we left . Check in was super easy and all staff were so lovely and attentive . We had all inclusive so drinks kept flowing and the food was delicious . Oleo had few restaurants and you can take your pick where you want to eat . Staff kept smiling everywhere we turned and entertainment poolside was great too . I even got my cardio workout doing pool aerobics with great instructor . ( he was cute too ;) . Anything we needed , nothing was any trouble . Our room was beautiful and huge , overlooking the Caribbean Sea from one side and Lagoon and Isla Mujeres from the other side . This really is such an amazing place to stay at and I would highly highly recommend it to anyone who’s making stop in Cancun .

Incredible property, staff were amazing. The property is right on a beautiful beach and has amazing restaurants in the hotel. The buffet breakfast included was fantastic, had a variety of everything and the rooms were very comfortable and spacious. Would highly recommend and would love to go back!

Everything about this hotel was amazing. The cleanliness, the staff, the quality and range of food, the location, the facilities, were all exceptional.

Everything was very good, the beach was excellent, the food was espectacular, the facilities are clean , clear and easy to enjoy

I loved everything about the Hotel. The location is simply perfect, the beach in front of the Hotel was the one we liked most even after visiting several on different trips, perfect for the kids, the friendly and helpful staff and the wonderful cleanliness and comfort. Everything is great.

Very good breakfast, comfy beds, view from balkony to lagoon, beach

It was one of the best hotel by far which I visited. Huge object full with restaurants, bars, and activities. Staff and service were amazing. People surrounded you with kindness and professionalism.

The best place to spend your holidays in Cancun! The staff of the hotel offered a great experience by providing a friendly but also professional environment. The food was tastefull! Every meal we had in place was offering a variety of dishes (variety of different international cuisines) as a result you were never felt without an option on food. The cocktails were made from 1st label drinks! The beach of the hotel is sandy and the water of the Caribbean sea is crystal clear.

Staff and the hotel were great, and I couldn't say I could find any issues after reading a few less favourable reviews.. Rooms are a good size and very clean and cool. Also well serviced by friendly staff.. I got to the hotel long before my check-in time, and my luggage was looked after while I relaxed in the pool area. I then was offered a room way before my time, and I was not disappointed, infact I may have been quietly given an upgrade. To me, that was staff going above and beyond to make me feel welcome.. There's a small shop for basics, etc, or pharmacy next to the hotel. Compared to more expensive hotels around it depends on your budget but for price this was good for what you really need..

The service is excellent. Nathanael from the restaurant treat it us in a remarkable way.

It was incredible - location perfect. Pool amazing and beautiful beach. Staff all great too.

Very welcoming, clean and the view of the ocean was magical

Best, definitely best. Yes, rooms needs renovation, bit location, beach. Next time - only here.

We liked the cozy feeling of a small hotel where the staff knows you by name and the beach and pool areas are not crowded. The food in the main restaurant was great and good value for money. A big supermarket and quite a few restaurants are within 5-7 minutes walk. The ocean in this area is calm, no waves, swimming was easy. The staff is exceptional, makes you feel at home. Special thanks to Arno and Lia at the restaurant, Ricardo (transportation and luggage) and our wonderful cleaning lady in Rm 316 (unfortunately, I don’t know her name).

The hotel is amazing! We had a great experience there, the food was delicious, plenty of places to eat and have drinks, lots of things to do, it's definitely a great hotel for families or adults only as there are places for no kids. I highly recommend it.

Nice food, enjoyed all restaurants and buffet

Everything. Nice and helpful staff, many food choices, cleanliness, big and comfortable room. Lobby caffe open 24 hours. Great pool and beach, a lot of available sunbeds on the beach.

Great location, great facilities, delicious food. Really enjoyed our stay!

Food was excellent. So were drinks at all bars. My family used the gym and the hair salon, and were very pleased.

It was amazing! Everything was amazing! I'll definitely come back here again

Our recent stay at Haven Riviera Cancun was nothing short of perfect—and while the resort itself is stunning, it was the amazing team who truly made it unforgettable. From the moment we arrived, **Memo** greeted us with warmth and enthusiasm, personally escorting us to our room and making us feel instantly welcomed and relaxed. Throughout our stay, **Abel** and **Ana** were ever-present—gracious, attentive, and always anticipating our needs. Their genuine care and personal attention made us feel exceptionally valued. A special thank you to **Valentina**, who helped coordinate all our reservations flawlessly. From dining to special requests, she ensured every detail was handled with ease and professionalism. And to the rest of the team—**Alan**, **Carlos**, **Elias**and everyone we encountered in the restaurants and bars—thank you for your kindness, exceptional service, and the way you always greeted us with a smile. The food, the views, the ambiance—all were incredible. But it’s the people that made Haven Riviera feel like a true escape. We left already dreaming of our return.

It was all in one place lovely staff and food was great

I had everything I wanted. Amazing experience! Lots of restaurants and bars to choose from! Food was amazing! Many activities, entertainments and shows!

I highly recommend the Riu Hotel. The staff is very friendly and helpful. Aldo at the front desk was very helpful when I arrived late, and everything went smoothly. It was a pleasure to be here. The food was delicious. I highly recommend it and hope to see you again.

Temptation is not a hotel… it’s a happiness laboratory with a pool. From the moment you arrive, something — maybe the weather, maybe the atmosphere… or maybe a secret plan from the staff — makes you smile nonstop. Here, everything is so pleasant that even the sargassum looks like tropical décor. The most incredible thing is not the facilities (which are postcard-worthy), but its people. There’s a warmth you can feel… and another you can almost subliminally breathe in. It’s as if the air carried a hidden message: “Relax, have fun, you’re in good hands.” The marketing team should teach classes on how to make a guest feel special: I received more than I paid for, and these days that’s a miracle. The food is on another level. The Teppanyaki chef at Sutra, from Veracruz if my memory is right, turned dinner into a show I still dream about. And at Rain, breakfast was a festival of flavors: the kings of the omelette, without question. The rooms — spotless. Moments I will keep in my memory, like eating with “Anaconda,” a Dominican entertainer whose kindness disarms you. Between Caribbean stories and laughter, I completely forgot that the internet is slow… although with hundreds connected, navigating is almost an extreme sport. Still, why need internet when there’s so much real life to enjoy? The gardens look like they’re straight out of a movie, the sexy pool is pure energy, and the other quiet pool is an oasis to rest and let time melt away. Intense partying several times a day for those who want rhythm… silence and calm for those seeking peace. I leave with the certainty that here they don’t just sell vacations, but an experience carefully designed so that happiness seeps in through all your senses. It was worth crossing the world to meet them. A thousand thanks for an experience I will always keep in my heart. NEW ZEALAND.

Dinner at the a la carte restaurant was fantastic.

Amazing food, drinks, location, service, private jacuzzi. We've rested perfectly

It was easy to make Dinner reservations and they didn't seem to care if you came at your designated time or not. Easy, Quick access to drinks, food, snacks, and beach. The property is well laid out. Easy to catch public bus to Downtown Cancun or famous market place