About this property

With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure center with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf. The luxury bedrooms have Wi-Fi access and a large work desk. All rooms feature quality linens, air conditioning and a flat-screen TV with on-demand movies. Guests can enjoy Australasian inspired cuisine in the Fremantle Bar & Kitchen. The contemporary bar features chandeliers and lounge chairs, and offers a range of fine wines and imaginative cocktails. The Quad Club and Spa has a fully equipped fitness center and a modern fitness studios, along with an indoor swimming pool. Along with a hot tub, sauna, and a steam room, guests can relax with luxury spa treatments in one of the 3 modern treatment rooms. Crowne Plaza London Docklands Hotel is just a 5-minute walk from the ExCel Exhibition Center. Private parking is available on site, and London City Airport is just a 10-minute drive away. Breakfast inclusive rates are for up to 2 adults sharing a room. Additional guests can purchase breakfast vouchers or pay at the restaurant. Vouchers are £14.99 on arrival or £19.99 on the day. Breakfast prices for Children: Under 5 years old are free of charge. Children between 5 - 11 can purchase vouchers on arrival at the cost of £5.99 or on the day the cost will be £9.99.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Full English/Irish

    • Parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 queen beds
1 full bed
and
1 sofa bed
1 king bed
1 full bed
2 full beds
1 full bed
2 full beds
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Bozidar
    United States United States
    Breakfast was amazing, rooms were clean and beds were comfortable.
  • Connie
    United States United States
    Very clean, excellent breakfast buffet, and great staff. Sylvia checked us in and also helped us with transportation questions. She was great. The manager was very helpful with loaning us a UK converter plug so we could charge our devices. We...
  • Nicola
    United Kingdom United Kingdom
    Clean and friendly staff, v comfortable quiet dark rooms, air con was great, shower pressure great.
  • Vivian
    United States United States
    The view and quiet part of London was exactly what I needed to recover from jet lag.
  • Taz119
    United Kingdom United Kingdom
    The swimming pool was a nice bonus breakfast good choice
  • Neil
    United Kingdom United Kingdom
    Room was extremely clean, nice bathroom, big TV, Comfy large bed and nice air con. Staff were lovely and so accommodating. Spa and pool facilities were very well looked after and just what we needed. Food was amazing.
  • Ariane
    Netherlands Netherlands
    great location for the London Excel, very friendly staff and nice rooms.
  • Joseph
    United Kingdom United Kingdom
    I won't even lie the customer services are top notch! From the reception to the room service down to the kitchen staff. They were all awesome Myself and my wife stayed for 2 nights and it was like heaven. The kitchen staff Gabriel was an awesome...
  • Eskandari
    United States United States
    Staff were amazing and extremely helpful and friendly.
  • Chris
    United Kingdom United Kingdom
    Good room, the wifi was problematic and had to use bar area to get wifi , the staff were friendly and food was excellent

Hotel area info

Restaurants

1 Restaurant On Site
  • Fremantle Bar & Kitchen
    • Cuisine
      Australian • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Crowne Plaza London - Docklands by IHG takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about $67. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that for groups over 9 rooms or more special terms and conditions will apply. Kindly note that for nonrefundable bookings, the same card that is used for payment must be present upon arrival.

Kindly note that there is external building refurbishment work taking place on weekdays only. The hotel has limited parking onsite.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Crowne Plaza London - Docklands by IHG