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We didn't like the room and felt it was well short of 5 star, we appreciate the hotel is Royal themed however the room just looked cheap and tacky, it's hard to describe, you need to experience it (sorry). It looked onto a grim internal courtyard. The lights were weird too, how do you just turn the bathroom light on without every other light! I booked 2 nights for my partners 40th (as she loves the Royals) but we were disappointed with the room and we have stayed in much better 4 and 5 star hotels around London!

I booked this as an alternative to a hotel for a work trip. It’s so much nicer being able to cook for myself and settle down on a sofa rather than dine out alone. Room was spotlessly clean and really well equipped and I had a lovely welcome from Lauren on Reception. I had a great nights sleep and was perfectly placed for the office and the train station. Will definitely stay here again and will recommend to other colleagues travelling to the London office.

A lot... very good hotel in Kensington, close to the museums, to the underground stations and handy bus stops. Replenishment can easily be done in the Tesco. Very good breakfast, which can be a bit crowded sometimes. Room was very good, clean and good beds. The sofa bed for the kids was beyond expectations. One of the better hotels in London when you're traveling with kids.

We stay at this hotel a lot, as we use it for a base when we go to see a show in London. It is cheaper than the central London hotels. Blackheath Train Station is only 5 minutes walk from the hotel and 15 minute train journey to Charring Cross. The room are comfortable and clean, the staff are all extremely helpful and there is a good choice of food for Breakfast.

Hotel room was fine, small, but not unlike most budget London hotels. Location is excellent, very near Paddington and the Heathrow Express with lots of banks and restaurants in walking distance. Kensington Park and Hyde Park are within walking distance and there are a few hop on hop off bus tour stops nearby. Breakfast was included and adequate to start the day.

this hotel is very cheap but very bad. its pretty much what you should expect when you pay so little for a hotel in central london. its in a great location but the room was awfull and smelt of sewage and it literally has no heating, just an old electric plug in heater in the corner. as i say, its very cheap, but i have stayed in alot better hotels for the money.

Rooms are small but that’s fine - there is so much to do in the City. Not cheap, but nothing reasonable in London is. Can’t fault it and a stopover hotel for work or leisure. Good sized dining room, bar, coffee lounge downstairs. Really, much better than I expected. A definite step up from Premier Inn. Stylish and modern.

This is a fantastic hotel right in the centre of Londons west end. The staff are very polite and helpful, drinks and food prices are the cheapest you will find anywhere locally and the rooms, although small are perfectly formed with everything you need and absolutely spotless. Would highly recommend this hotels.

Quaint, boutique-style hotel. Well decorated. Great bed and bedding. Typical for London hotels - fairly small. I chose this property because there is no carpeting in the rooms (difficult to find) and a balcony for the room type that I booked. Breakfast was spartan, but sufficient.

The location was great and the staff friendly and responsive. We had an electrical issue with our room that was fixed promptly. It's a cheaper alternative to many of the other hotels in the area and was a comfortable place to rest up after exploring busy London.

Great location, decent size family room with small kitchenette. Very happy to find a toaster and microwave. Right next door to a pret which was great for breakfast and cheaper than the hotels continental offering. Overall great stay to see London.

Clean, comfortable bedroom, location was not so bad, modern, TV can connect with Samsung phone so able to watch Neflix or something else, floor heater on bathroom(only), price is cheaper than other hotels in London

Wow he a lovely stay. Stayed in lots of hotels and apartments in London and this was one of the best. It was beautuful, had everything we needed and lovely staff. Would happily stay again!!

30 pounds a nite middle of London can't beat this I read reviews before I choose hotels can't get some serial monors want 5 star service at 3 star prices

Excellent room. Very comfortable bed and big room and tv. Overall this is one of the best hotels I have been in London and definitely I will visit again.

Modern and clean. Good value for money at that sort of budget. Fairly quiet area, so noise was at a minimum unlike other London hotels

The staff were amazing. From the check in to the bar staff. The device was first class on par with the best hotels in London.

Cheap enough for London. Safer than going to small hotels / hostels.

Room and bathroom were very big compared to other London Hotels!

Our stay was absolutely perfect. Afternoon tea was so special. Cannot fault The Ritz and can't wait to return again soon. thank you Ritz.