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About this property

Just a 5-minute walk from Hakone Yumoto Train Station, Masutomi Ryokan features open-air hot spring baths, spacious guest rooms and free Wi-Fi. Guests can reserve the rooftop bath at an additional fee. On-site parking is available for free. The ryokan provides Japanese-style rooms with traditional futon bedding and rooms with Western beds and a tatami (woven-straw) seating area. A TV and a telephone are equipped in all rooms, and bathroom is shared with other guests. Drink vending machines can be used. The property is a 25-minute drive from O-wakudani and Lake Ashi’s Sightseeing Cruise Pier. Traditional Japanese meals are prepared with organic vegetables and fresh seafood, and served in the on-site Fukuryu-an restaurant.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.4)

    • Free Private Parking Available On Site

    • Public Bath, ​Hot spring bath


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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Oded
    United States United States
    Amazing friendly staff, great authentic atmosphere. Clean Onsen , great Japanese dinner and breakfast.
  • Trisha
    United States United States
    Excellent location ! Easy walk to train, buses and town . Very clean! Wonderful staff.
  • Laura
    United States United States
    This is a lovely ryokan in walking distance of the Hakone train station. The staff was lovely and the onsen baths were spotless and relaxing. Meals were outstanding.
  • Scott
    United States United States
    wonderful dinner and breakfast in a private room, exceeded expectations. private hot springs spa on outdoor balcony was so relaxing. enjoyed trying the hotel's main onsen. amenities were very nice.
  • Jonathan
    United States United States
    very comfortable room and private bath. great meals.
  • Jungmin
    Canada Canada
    Amazing place. Super friendly staff. Especially the lady at the front desk. She reminded me of a longtime friend or wonderful aunt. And the food… amazingly delicious. I enjoyed every second of it. Arikatogozimas. You will not regret for staying...
  • Jeffrey
    United States United States
    This traditional ryokan is quite an experience and is highly recommended. The location is perfect, and the staff work hard to assure an enjoyable experience. Dining is a 5-star event and the rooms are authentic. Can't beat it!
  • Faying
    Australia Australia
    Breakfast was so delicious. The in house hot spring onsens are our favorite.
  • Zeke
    United States United States
    The dinner and breakfast were marvelous. Beautiful view from our room and convenient, yet peaceful location. We loved our stay here.
  • Tri
    United States United States
    Service was good. The bath was also good. The food was nice.

Area info

Amenities of Masutomi Ryokan

Great facilities! Review score, 9.3

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free Wifi

Bathroom

  • Toilet paper
  • Towels
  • Free toiletries
  • Hairdryer

Outdoors

  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Media & Technology

  • Flat-screen TV
  • TV

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Services

    • Vending machine (drinks)

    Front Desk Services

    • Invoice provided

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • Key access
    • Safe

    General

    • Air conditioning
    • Smoke-free property
    • Heating
    • Family rooms
    • Non-smoking rooms

    Spa

    • Public Bath
    • Hot spring bath

    Languages Spoken

    • English
    • Japanese

    House rules

    Masutomi Ryokan takes special requests – add in the next step!
    Check-in
    From 3:00 PM to 6:00 PM
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 10:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children over 5 are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    VisaMastercardCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests need be quiet between 11:00 PM and 6:00 AM.

    The fine print

    Must-know information for guests at this property

    Please note there is no elevator at the property.

    Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.

    The booking may be treated as a no-show if guests fail to check in before 20:00 without prior notification.

    Guests with a meal-inclusive rate must contact the property 1 day in advance to notify their expected time of arrival.

    Luggage storage is available before check-in except for the following hours: 11:30 to 14:30. Luggage storage is not available after check-out.

    In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

    Please inform Masutomi Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

    This property does not accommodate bachelor(ette) or similar parties.

    Quiet hours are between 23:00:00 and 06:00:00.

    FAQs about Masutomi Ryokan