Search hotels in Lucca

It was clean and well kept. The staff was very nice and helpful. Breakfast had a lot of variety and quality food.

Great location, central yet on a quiet side street. Spotlessly clean rooms, very good shower, great breakfast

The Town is beautiful the hotel was nice and cozy, the hotel staff was very nice accommodating and professional, definitely will come back and will recommended to friends and family

The staff was friendly and accommodating. They reached out prior to anticipate our arrival and since there was availability they gave us a nicer room as well. In addition they kept our luggage safe while we walked around until our train departure the next day. Thank you Reniary for all your help. I am sorry I do not know how to say your name. Sonya helped us with our luggage as well.

We had a great stay here. The staff were so friendly and helpful. The room was very big, comfortable and clean. It was in a great location inside the walls and great value for money.

Clean, staff were wonderful people. Over and above what was expected. The restaurant across the street was phenomenal.

Old estate built in 1789 that has been renovated into a hotel. Beautiful building that gives you a good idea what it was like back in the day. I short of awesome.

We loved everything! The staff are incredible, exclamation swimming pool, great breakfast. Location is perfect close to old town. We also used the bike rental service from the hotel and went to the wine taste suggested by the hotel

Friendly staff Nice family room

The staff were friendly and helpful. They were so welcoming to my dog. The design was thoughtful and so cozy. Breakfast was bountiful and delicious.

Quiet out of town position, good pool area, far from the maddening crowd after a morning sightseeing. Everyone very helpful, shame they don’t change the menu more often. Would heartily recommend it.

Getting ready for my dream wedding in Grand Universe in Lucca was a breathtaking experience. Not only is the place stunning, the staff made me feel super comfortable on my special day. They always were on their best interest to assist me and my guests. I will definetly recommend to anyone that is visiting Lucca to stay at Grand Universe Lucca!

Super friendly staff who went out of there way to ensure that my stay in Tuscany was wonderful

Magnificent setting a 15 minute taxi from the walled city of Lucca. Great staff and wonderful restaurant!!

Everything: great premises, great staff and owners, great history, great care. An exceptional boutique hotel, world class

The communication was excellent! The location was superb! Lucca is my future home, and until I move, Antica Residenza del Gallo will be the only place where I will want to stay. Thank you!

I loved the beauty, artistry snd elegance of the Lucca Heritage Retreat.

It was a lovely small hotel with a small outdoor seating area

Everything. Love this hotel . I think of it as my home in Lucca centro

We truly enjoyed our stay at this hotel! The staff were all wonderfully friendly and welcoming. The breakfast was delicious, and it was so convenient to get to any destination from here!

Very friendly staff and best location

Location-wise, it could not be more ideal. It is incredibly close to the Via Francigena, making it the perfect sanctuary to slip into after a long day of walking. Despite its accessibility, the property is remarkably quiet. There is zero street noise, just pure tranquility that lets you actually unwind and reset. The communication from the host was exceptional from start to finish—clear, proactive, and completely effortless. Inside the room, the attention to detail shines. The bed is exceptionally comfortable, Katerina was a wonderful host, full of restaurant suggestions and information and their little dog Tina was so sweet.

Great location for launching an exploration of Lucca.