Centrally located along Sheikh Zayed Road, 10 minutes’ drive from Dubai Mall and Burj Khalifa, this 5-star Asian themed hotel features two swimming pools, an extensive health club and spa, free WiFi and eight restaurants and bars. The 302 elegantly appointed guest rooms and suites incorporate geometric design patterns and feature free WiFi, flat-screen TVs, working desks and a fully stocked mini-bar. The luxury bathrooms feature deep soaking tubs and walk-in showers. Visitors are spoiled for choice when it comes to dining. Shangri-La Hotel, Dubai, offers a range of sophisticated dining options through our eight restaurants and bars to suit all tastes. Experience the signature restaurant of Shangri-La Hotels worldwide, Shang Palace, and enjoy a delightful taste of traditional Cantonese cuisine. Spend an evening at ikandy ultralounge, a relaxed, funky outdoor lounge, with incredible views of the Burj Khalifa which blends poolside bliss with signature cocktails, flavored shisha and delicious light bites. The state-of-the-art health club features a fully equipped gym of cardiovascular and weight training systems as well as squash and tennis courts. The holistic CHI, The Spa at Shangri-La offers treatments inspired by the art of traditional Chinese medicine, embracing the principles of vitality, fitness and beauty as the keys to achieving inner balance and well-being. Hotel Shangri-La Dubai is a 5-minute walk from Financial Center Metro Station, and less than a 5-minute drive from Jumeirah Beach Park. Dubai International Airport is 5 minutes away by car.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Top Location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.4
Location
9.1
Free Wifi
8.9
High score for Dubai
Select topics to read reviews:

Guests who stayed here loved

  • Shamsa
    Oman Oman
    The hotel is everything you are looking for in a five star hotel, it’s clean, specious rooms, breakfast was just excellent and the hotel smells amazing.
  • Nadia
    Denmark Denmark
    The most amazing staff! Definitely not the last time we choose this hotel when we are in Dubai. All the staff were so kind and welcoming! Especially the young man who gave us a date each as a farewell. I can only recommend this place.
  • Ali
    Qatar Qatar
    The hotel provided an excellent experience with services, staff were welcoming, and easy check-in

Hotel area info

Restaurants
2 Restaurants On Site

  • Dunes Cafe
    • Cuisine
      International
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Shang Palace
    • Cuisine
      Cantonese • Chinese
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Shangri-La Dubai
Great facilities! Review score, 8.9

Most popular amenities
  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Electric kettle
Activities
  • Tennis equipment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Racquetball
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car rental
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – indoorAdditional charge
  • Open all year
  • Adults only
  • Pool with view
  • Pool/Beach towels
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • Arabic
  • German
  • English
  • French
  • Hindi
  • Indonesian
  • Italian
  • Romanian
  • Filipino

House rules
Shangri-La Dubai takes special requests – add in the next step!

Check-in
From 14:00
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AED 500 is required on arrival. That's about US$136. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
12+ years
Extra bed upon request
AED 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note that we accept all major credit cards at the hotel. For all bookings that require advance payment, a secure link will be sent by the hotel reservations team for credit or debit card payments. Payment is required to be made at the time of booking. Bookings may be canceled in case of non-payments.

For all flexible and semi-flexible bookings that do not require an advance deposit, a secure link will be sent by the hotel reservations team for credit card validation or credit card given will be manually pre-authorized for the value of the first night’s stay. Validation is required to be made 14 days prior to arrival date. In the event of cancelations or no show, the card will be charged based on the cancelation policy mentioned in your booking.

Visa, MasterCard and AMEX payments are accepted through the secure link for payments and validations.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Dubai of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AED 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Shangri-La Dubai

  • The prices at Shangri-La Dubai may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Shangri-La Dubai include:

    • Double
    • Suite
    • Twin

  • Check-in at Shangri-La Dubai is from 2:00 PM, and check-out is until 12:00 PM.

  • Shangri-La Dubai is 0.9 miles from the center of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • Shangri-La Dubai has 2 restaurants:

    • Dunes Cafe
    • Shang Palace

  • Guests staying at Shangri-La Dubai can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Shangri-La Dubai on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Shangri-La Dubai offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Racquetball
    • Spa facilities
    • Swimming pool
    • Nightclub/DJ
    • Personal trainer
    • Spa/Wellness packages
    • Tennis equipment
    • Fitness classes
    • Locker rooms
    • Spa lounge/Relaxation area
    • Beauty services
    • Yoga classes
    • Fitness
    • Steam room
    • Foot bath