Hotel Mercure Wien City
Hollandstraße 3, 02. Leopoldstadt, 1020 Vienna, Austria – Excellent location – show map – Subway Access
Excellent location – rated 9.0/10! (score from 2330 reviews)
Real guests • Real stays • Real opinions
Everything was perfect about this hotel 1 Especially the lady at the reception in the morning she was too kind and very polite and so helpful

great customer service clean close to city center

Hotel was a true F/P hotel, room was comfortable and large enough, we stayed with our toddler and room was big enough for her crib and there was also an extra sofa. Hotel has renovated or new, bathroom and everything was new and comfortable. 5 min walk to bus/train. We took Vat2 bus from airport and walked to the hotel was easy. Stuff was smiling and helpful

I liked the location and the large breakfast. The staff were helpful, and the rooms were comfortable and clean. I appreciated that everyone spoke English.

I booked this hotel for my family and they loved it! The staff are nice and the hotel is comfortable, suitable for a good rest after a long day walking around Vienna.

Nice cosy hotel, excellent location, nice breakfast. Polite stuff

I had a lovely one night stay at this Hotel. A very friendly welcome and the room upgrade made my day. The coffee maker and the tea kettle was much appreciated and the coffee/tea selection was lovely. The room was well lit, quiet, and the bed was comfortable with a good selection of pillows. Also the room temperature was set to perfection. And what I really liked about the modern bathroom was the blue night light. I prefer the shower cream/hair shampoo wall dispenser to the single little bottles.

Room was clean, comfortable and well-equipped. We were in Vienna for the Half Marathon and they opened for breakfast much earlier to accommodate the runners. Good location close to subway stop and within easy walking distance of centre. Staff were very helpful, professional and welcoming.

Very nice, clean room. Staff was friendly and helpful.

The room and bathroom were both big and very clean. The location was good, about a 15 minute walk away from the center. The best part of out staying was the staff. They treated us exceptionally, always with a smile on their faces and very predisposed to help. They were awesome!

- What guests loved the most:
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Mohamed
Saudi Arabia
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Mario
United States of America
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Hatise
Turkey
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Heather
United States of America
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Alisha
United States of America
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Zvonko
Croatia
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Marlise
Switzerland
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Tony
United Kingdom
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Jennifer
United States of America
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Malena
Argentina
Categories:
Stay in the heart of Vienna
The Mercure Wien City is a centrally located hotel with a modern ambiance, only a few steps away from the historical city center and the nearest underground station. Guests can relax after a busy day in the city on the hotel's terrace.
The modern and comfortable rooms are all air-conditioned.
Hotel Mercure Wien City features a parking garage (at an additional cost) and a 24-hour bar, which serves coffee as well as fine wines.
Sights like St. Stephen's Cathedral, the State Opera, the Hofburg (Imperial Palace) and the Hundertwasser House, as well as the famous Kärntnerstraße shopping street, are within walking distance.
The U2 underground line takes you directly to the Reed Messe exhibition center. The Austria Center can be reached with the U1 underground line.
This is our guests' favorite part of Vienna, according to independent reviews.
Couples in particular like the location – they rated it 9.0 for a two-person trip.

- Hi, do you have non-stop reception desk? in case we arrive at 11 pm and we need late check-in ... thank you!Good day, Thank you for your message. Our Reception Department is available 24 hours a day.Answered on 9 August 2021
- Hi. Do you have any room with 2 single beds & if so, can the room be pre-booked? Thanks, NicoleGood day, unfortunately, this is only based on request and availability. Please send us a direct message so that we may add the request to your reserv..Answered on 7 September 2022
- Dear, Could you please tell me what’s the best to reach the hotel from the airport by airport bus transport? Thanks,Airport bus Line VAL2 to Morzinplatz/Schwedenplatz and then about 5 minutes walking distance: Total cost: 9,00 EUR/person Durat..Answered on 20 August 2022
- Is breakfast only in the room? No restaurant in the hotel ? Dr Shah U.KGood day, Our international breakfast is offered as a buffet in our hotel breakfast area.Answered on 13 September 2021
- I need parkingGood day, The address for our garage is Hollandstrasse 5, 1020 Vienna and the price is 25,00€ per day and car park. Unfortunately we are not able to r..Answered on 22 April 2022
- Still looking?

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Linens
- Outdoor furniture
- Terrace
- Electric kettle
- Walking tours
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Parking garage
- Invoice provided
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business center
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safe
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Laptop safe
- Carpeted
- Elevator
- Non-smoking rooms
- Upper floors accessible by elevator
- German
- English
- French
- Hungarian
- Italian
- Turkish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Hotel Mercure Wien City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
When booking more than 7 rooms, different policies and additional supplements may apply, if guests do not reply to special conditions the reservation might be canceled.
Please note that renovation work will take place in the hotel from January 9, 2023.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Hotel Mercure Wien City
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Hotel Mercure Wien City offers the following activities/services (charges may apply):
- Walking tours
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Check-in at Hotel Mercure Wien City is from 3:00 PM, and check-out is until 12:00 PM.
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Guests staying at Hotel Mercure Wien City can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).
Breakfast option(s) include:
- Buffet
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Room options at Hotel Mercure Wien City include:
- Double
- Single
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The prices at Hotel Mercure Wien City may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Hotel Mercure Wien City is 2,600 feet from the center of Vienna.