City view
Pet friendly
Free WiFi
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Stay in the heart of Vienna

The Mercure Wien City is a centrally located hotel with a modern ambiance, only a few steps away from the historical city center and the nearest underground station. Guests can relax after a busy day in the city on the hotel's terrace.

The modern and comfortable rooms are all air-conditioned.

Hotel Mercure Wien City features a parking garage (at an additional cost) and a 24-hour bar, which serves coffee as well as fine wines.

Sights like St. Stephen's Cathedral, the State Opera, the Hofburg (Imperial Palace) and the Hundertwasser House, as well as the famous Kärntnerstraße shopping street, are within walking distance.

The U2 underground line takes you directly to the Reed Messe exhibition center. The Austria Center can be reached with the U1 underground line.

This is our guests' favorite part of Vienna, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Hotel Mercure Wien City has been welcoming guests since Oct 5, 2006
Hotel chain/brand: Mercure

Property Highlights

Located in the heart of Vienna, this hotel has an excellent location score of 9.0

Breakfast Info


Private parking at the hotel


Select dates to see this property's availability and prices

Room Type
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hi, do you have non-stop reception desk? in case we arrive at 11 pm and we need late check-in ... thank you!
    Good day, Thank you for your message. Our Reception Department is available 24 hours a day.
    Answered on 9 August 2021
  • Hi. Do you have any room with 2 single beds & if so, can the room be pre-booked? Thanks, Nicole
    Good day, unfortunately, this is only based on request and availability. Please send us a direct message so that we may add the request to your reserv..
    Answered on 7 September 2022
  • Dear, Could you please tell me what’s the best to reach the hotel from the airport by airport bus transport? Thanks,
    Airport bus Line VAL2 to Morzinplatz/Schwedenplatz and then about 5 minutes walking distance: Total cost: 9,00 EUR/person Durat..
    Answered on 20 August 2022
  • Is breakfast only in the room? No restaurant in the hotel ? Dr Shah U.K
    Good day, Our international breakfast is offered as a buffet in our hotel breakfast area.
    Answered on 13 September 2021
  • I need parking
    Good day, The address for our garage is Hollandstrasse 5, 1020 Vienna and the price is 25,00€ per day and car park. Unfortunately we are not able to r..
    Answered on 22 April 2022
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Hotel area info *
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Hotel Mercure Wien City
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Linens
  • Outdoor furniture
  • Terrace
  • Electric kettle
Pets are allowed. Charges may apply.
  • Walking tours
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs € 25 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Elevator
  • Non-smoking rooms
  • Upper floors accessible by elevator
Languages Spoken
  • German
  • English
  • French
  • Hungarian
  • Italian
  • Turkish

House rules

Hotel Mercure Wien City takes special requests – add in the next step!


From 3:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 12:00 PM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Crib upon request
3 - 11 years
Extra bed upon request

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in


Pets are allowed. Charges may apply.


When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card Diners Club American Express Hotel Mercure Wien City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is only 1 extra bed possible per room (including children). All extra beds are subject to availability).

When booking more than 7 rooms, different policies and additional supplements may apply, if guests do not reply to special conditions the reservation might be canceled.

Please note that renovation work will take place in the hotel from January 9, 2023.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Mercure Wien City

  • Hotel Mercure Wien City offers the following activities/services (charges may apply):

    • Walking tours

  • Check-in at Hotel Mercure Wien City is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Hotel Mercure Wien City can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Buffet

  • Room options at Hotel Mercure Wien City include:

    • Double
    • Single

  • The prices at Hotel Mercure Wien City may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Mercure Wien City is 2,600 feet from the center of Vienna.