Hotel
 Crystalbrook Albion

21 Little Albion Street, 2010 Sydney, Australia – Excellent location – show map

Excellent location – rated 9.5/10! (score from 456 reviews)

Real guests • Real stays • Real opinions

9.3
Wonderful
456 reviews

The location is perfect and the hotel is off beautifully leafy Albion Street. Although the main reception is only accessible via small alleyway at the back, once checked-in, the guests can use the entrance from the main road. Loved tasteful decorations and was impressed by the cleanliness everywhere. Also, since it is a boutique hotel, you get that cosiness and a personal touch that most of the big hotels are lacking. The staff was extremely friendly and helpful. The hotel is walking distance from the Central Station, but also very close to the Town Hall area and many hidden bars and coffee shops.

Trzaskowski Australia

The staff were super friendly and the hotel was quiet and clean with a great rooftop to relax on. We loved all the personal aspects of this hotel.

Serena Australia

Location, surroundings and the boutique luxury of the hotel. The rooftop is wonderful for sunset and creating your own experience with the honor bar. All the staff were genuine, warm & welcoming.

Brenden Australia

Staff were very accommodating towards us bringing a little dog. Lovely rooftop area.

Mathew Australia

Manager (male, english) who was on duty the morning of Friday 18/12 went above and beyond to look after me when I fell ill. Thank you so much

Alexandra Australia

The quirkyness of the place and the location was very convenient. Staff were very friendly and helpful.

Taylor Australia

The receptionist, a guy from Sri Lanka went above and beyond and he made us feel so welcome , he was incredible and also another lady Tilly the receptionist the next was also very very nice , the staff was the icing on the cake for an incredible room and stay , wish we could have stayed longer

Kristina Australia

The staff are easy going but attentive. Everything works and is in good shape.

Jacques Hong Kong

Location was great (I walked for 15/20 minutes to get to CBD) and the hotel itself was beautiful with quirky / interesting design. The breakfast bar was modest but really well executed with top quality options (I.e fresh sourdough, organic peanut butter, vegan chocolate spread and dairy free yoghurts available. Even an ice machine near the coffee it you like iced coffee!)

Iona-saffron United Kingdom

Surry Hill location is an up and coming area but did not feel altogether safe and it was not a very clean area. Hotel was excellent though and staff could not do enough to help and support.

Katharine United Kingdom
9.3
Wonderful
456 reviews
  • What guests loved the most:
  • “The location is perfect and the hotel is off beautifully leafy Albion Street.”
    Trzaskowski Trzaskowski Australia Australia
  • “The staff were super friendly and the hotel was quiet and clean with a great rooftop to relax on. We loved all the personal aspects of this hotel.”
    Serena Serena Australia Australia
  • “Location, surroundings and the boutique luxury of the hotel. The rooftop is wonderful for sunset and creating your own experience with the honor bar. All the staff were genuine, warm & welcoming.”
    Brenden Brenden Australia Australia
  • “Staff were very accommodating towards us bringing a little dog. Lovely rooftop area.”
    Mathew Mathew Australia Australia
  • “Manager (male, english) who was on duty the morning of Friday 18/12 went above and beyond to look after me when I fell ill. Thank you so much”
    Alexandra Alexandra Australia Australia
  • “The quirkyness of the place and the location was very convenient. Staff were very friendly and helpful.”
    Taylor Taylor Australia Australia
  • “The receptionist, a guy from Sri Lanka went above and beyond and he made us feel so welcome , he was incredible and also another lady Tilly the receptionist the next was also very very nice , the...”
    Kristina Kristina Australia Australia
  • “The staff are easy going but attentive. Everything works and is in good shape.”
    Jacques Jacques Hong Kong Hong Kong
  • “Location was great (I walked for 15/20 minutes to get to CBD) and the hotel itself was beautiful with quirky / interesting design.”
    Iona-saffron Iona-saffron United Kingdom United Kingdom
  • “Surry Hill location is an up and coming area but did not feel altogether safe and it was not a very clean area. Hotel was excellent though and staff could not do enough to help and support.”
    Katharine Katharine United Kingdom United Kingdom

Categories:

  • Staff 9.8
  • Facilities 9.4
  • Cleanliness 9.7
  • Comfort 9.5
  • Value for money8.8
  • Location9.5
  • Free WiFi 9.6
High score for Sydney

Located in the heart of Surry Hills in Sydney, Crystalbrook Albion offers accommodations with an eclectic mix of heritage and contemporary details. It features a 24-hour desk with a team of hosts available to offer individualized service, a rooftop garden oasis with views over Surry Hills and Sydney city and an honor bar featuring top-shelf beverages and gourmet nibbles.

Cyrstalbrook Albion offers sustainability initiatives, including no plastic straws, water bottles or guest-room key cards, using technology to reduce paper and providing large-pump amenities bottles. The hotel is also partnered with Citizens of the Great Barrier Reef, TerraCycle, OzHarvest and Containers for Change.

Cyrstalbrook Albion features a variety of guest rooms, which all feature air-conditioning, a flat-screen TV and a private bathroom with a hairdryer, free toiletries, bathrobes and slippers.

The boutique hotel is housed within a unique heritage building, full of history, dating back to its original construction in 1903 as a former school convent. The property was transformed into a modern boutique hotel in 2018, largely influenced by 1920's and 1970's styles of interiors.

Cyrstalbrook Albion is located in the vibrant inner-Sydney suburb of Surry Hills, which is home to a range of food and beverage offerings a short walk away, such as Chin Chin, Firedoor and Nomad. The nearest airport is Kingsford Smith Airport, 4.3 mi from Crystalbrook Albion.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Crystalbrook Albion has been welcoming Booking.com guests since Jul 20, 2018

Show me more

Most popular amenities

Free WiFi
Non-smoking rooms
24-hour front desk
Pet friendly
Facilities for disabled guests
Laundry
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.5)

Saved to 2221 lists

Availability

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4 reasons to choose Crystalbrook Albion

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.3
Wonderful · 456 reviews
Read all reviews
Categories:
  • Staff 9.8
  • Facilities 9.4
  • Cleanliness 9.7
  • Comfort 9.5
  • Value for money8.8
  • Location9.5
  • Free WiFi 9.6
High score for Sydney

Select topics to read reviews:

See what guests loved the most:

  • Trzaskowski
    AustraliaAustralia
    “The location is perfect and the hotel is off beautifully leafy Albion Street. Although the main reception is only accessible via small alleyway at the back, once checked-in, the guests can use the entrance from the main road. Loved tasteful...”
  • Serena
    AustraliaAustralia
    “The staff were super friendly and the hotel was quiet and clean with a great rooftop to relax on. We loved all the personal aspects of this hotel.”
  • Brenden
    AustraliaAustralia
    “Location, surroundings and the boutique luxury of the hotel. The rooftop is wonderful for sunset and creating your own experience with the honor bar. All the staff were genuine, warm & welcoming.”
  • Mathew
    AustraliaAustralia
    “Staff were very accommodating towards us bringing a little dog. Lovely rooftop area.”
  • A
    Alexandra
    AustraliaAustralia
    “Manager (male, english) who was on duty the morning of Friday 18/12 went above and beyond to look after me when I fell ill. Thank you so much”
  • T
    Taylor
    AustraliaAustralia
    “The quirkyness of the place and the location was very convenient. Staff were very friendly and helpful.”
  • Kristina
    AustraliaAustralia
    “The receptionist, a guy from Sri Lanka went above and beyond and he made us feel so welcome , he was incredible and also another lady Tilly the receptionist the next was also very very nice , the staff was the icing on the cake for an incredible...”
  • Jacques
    Hong KongHong Kong
    “The staff are easy going but attentive. Everything works and is in good shape.”
  • Iona-saffron
    United KingdomUnited Kingdom
    “Location was great (I walked for 15/20 minutes to get to CBD) and the hotel itself was beautiful with quirky / interesting design. The breakfast bar was modest but really well executed with top quality options (I.e fresh sourdough, organic peanut...”
  • Katharine
    United KingdomUnited Kingdom
    “Surry Hill location is an up and coming area but did not feel altogether safe and it was not a very clean area. Hotel was excellent though and staff could not do enough to help and support.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Do you have a pet sitter available if we go out for dinner?
    Hello! We are happy for you to leave your dog in the room unattended providing they are well behaved. Unfortunately we do not offer any pet sitting services.
    Answered on September 23, 2020
  • Hello! We are looking for a larger sized hotel room for our bridal party to rest at during the day of our wedding. Can you kindly share which room of yours would suit and the day rate please? We intend to stay in the room on the night of 1 April 2022
    We would love to discuss some wonderful options we would have available for you in order to make you bridal party memorable. Please give us a call at: 0280297900
    Answered on November 3, 2021
  • Hi I wanted to book a room for Monday night. Is it possible to get an early check in at 12
    Hello! We do our best to have our rooms available as soon as we can, though as our check out time is 11am, we cannot always guarantee an early check in. We are happy to store your bags and we have a bathroom you are able to use to refresh yourself.
    Asked about: King Room - Urban • Answered on January 20, 2022
  • Do you have any twin rooms?
    Hello! Unfortunately not, we only have beds in a Queen or King.
    Answered on May 21, 2022
  • Hi, do you have cooking facilities? Thanks Jaclyn
    Hi Jaclyn, Unfortunately we do not have any cooking facilities within the guest rooms, nor in the public areas. Best Wishes, Christopher G General manager
    Answered on May 17, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Taylor Square
    0.1 miles
  • Golden Age Cinema
    0.2 miles
  • Shannon Reserve
    0.3 miles
  • Belmore Park
    0.3 miles
  • Capitol Theatre
    0.4 miles
  • Downing Centre
    0.4 miles
  • Belvoir Street Theatre
    0.5 miles
  • Paddy's Markets
    0.5 miles
  • World Square Shopping Centre
    0.5 miles
Restaurants & cafes
  • Cafe/Bar White Taro
    0 miles
  • Cafe/Bar Ruben Hills
    0 miles
  • Restaurant Many of Sydney's best restaurants on our doorstep
    0.1 miles
Top attractions
  • Art Gallery of New South Wales
    1 miles
  • Australian National Maritime Museum
    1.2 miles
  • Hyde Park Barracks Museum
    1.3 miles
  • The Royal Botanic Gardens
    1.3 miles
  • Circular Quay
    1.5 miles
  • Sydney Opera House
    1.8 miles
  • Harbour Bridge
    2.1 miles
  • Strathfield Private Hospital
    6.6 miles
  • Bicentennial Park
    8 miles
  • Sydney Showground
    8.6 miles
Beaches in the Neighborhood
  • Lady Martins Beach
    2.7 miles
  • Athol Beach
    3 miles
  • Rose Bay Beach
    3.2 miles
  • Sirius Cove
    3.3 miles
  • Bronte Beach
    3.5 miles
Public transit
  • Train Sydney Central Station
    0.3 miles
Closest Airports
  • Kingsford Smith Airport
    4.2 miles
  • Illawarra Regional Airport
    52.8 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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Amenities of Crystalbrook Albion

Most popular amenities

Free WiFi
Non-smoking rooms
24-hour front desk
Pet friendly
Facilities for disabled guests
Laundry
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Terrace
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Happy hour Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Parking options available
  • Secure parking
Front Desk Services
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Business center
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe
General
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Crystalbrook Albion takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
Free
Extra bed by request
AUD 50 per child, per night
2+ years
Extra bed by request
AUD 50 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa Eftpos American Express Crystalbrook Albion accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Please inform Crystalbrook Albion of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The New South Wales Government has issued a mandatory code of conduct outlining the rights and obligations of people either hosting or renting accommodations on a short-term basis, including a complaints process.