Located in the heart of Sydney CBD, Sheraton Grand Sydney Hyde Park is just 2 minutes’ walk from St. James and 5 minutes from Town Hall train station. Find yourself near many local businesses and Sydney’s most iconic attractions, such as Westfield shopping center, St. Mary’s Cathedral, Royal Botanic Garden and Sydney Opera House. Our fully-refurbished rooms feature separate bathtub and shower with picturesque views to Sydney CBD and Hyde Park. A selection of our suites offers front-facing view to Hyde Park with private balcony and indulging spa bath. Designed as a social space with room to meet and dine, The Gallery offers a relaxed setting for a quick morning coffee or a leisurely afternoon tea. Rejuvenate and relax at our rooftop Health Club, featuring an indoor heated pool, a 24-hour fully-equipped fitness center and an award-winning day spa. Set high on Level 21, Sheraton Club features a magnificent view to Hyde Park with continental breakfast plus and evening drinks with canapés.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegan, Gluten-free, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.4
Location
9.6
Free Wifi
8.1
High score for Sydney
Select topics to read reviews:

Guests who stayed here loved

  • Norma
    United States of America United States of America
    Beautiful urban setting across from Hyde Park. Easy access to harbor and central shopping area.
  • Ferry
    Netherlands Netherlands
    Amazing location and the best is that the pool is accessible 24/7. Really lovely when you have a jetlag.
  • Ashley
    Australia Australia
    Room was amazing with wonderful view. All of the staff were exceptional.
  • Magnolia
    Australia Australia
    Handy location; Wonderful breakfast variety; Good quiet business rooms and lounge to talk and work; we were allowed early check in since we travelled from afar
  • Rachel
    United States of America United States of America
    Perfect location. Breakfast was delicious and our room was sooo comfy and cozy and we looked forward to going back to it every night. The lighting in the room was great too. Loved dimming them.
  • Sotetno
    Australia Australia
    Room was relatively big, very nicely appointed and clean. Loved the pool and spa and used this several times. Near to centre of city and Hyde Park next door to stroll in. Liked being able to drop off suitcase earlier in the day before check-in.
  • Gyöngyi
    Hungary Hungary
    The location is fantastic . Just choose a room over looking the park as the city view on the other side is a building construction. No noise is coming from there however, so that is great. Nice clean spacious rooms . Fantastic breakfast choices....
  • Tatiana
    Brazil Brazil
    The beds are so much comfortable. Room very clean. Amazing breakfast with so many options of different cuisines. The location is great and I could reach many places just walking around or taking public transport easily. Lovely staying.
  • Premjit
    Thailand Thailand
    The location, the room and overall service is excellent. We stayed in 2 rooms with connecting door for 5 nights. It is very easy for us to take a public transport to visit the universities. During the day it is very convenient to walk to the...
  • Kate
    Australia Australia
    The pool was great for a family not to deep but deep enough. The breakfast was well worth it. It’s so close to everything and nothing was to much trouble

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there any laundry service?

    Dear guest, Our property does have laundry service which offers from regular service to express laundry. Please kindly let us know should you requir..
    Answered on 22 October 2019
  • Is there a bathtub in the bathroom

    Dear Guest, Every room has a bath and walk in shower. Warm Regards, Reservations Team
    Answered on 21 October 2019
  • Hi I just booked the grand executive king suite room. Is parking not free ?

    Dear guest, Parking comes with an additional fee of 58 AUD per night for self parking and 68 AUD per night for valet parking.
    Answered on 8 January 2020
  • We will need an extra bed as we have three people

    Hi there! Please contact the hotel directly to have this arrange prior to your arrival! We look forward to welcoming you to the Sheraton Grand!
    Answered on 18 June 2022
  • Hi, is the pool heater and currently open for all guests?

    Yes we have a heated indoor pool which is available to use for all in house guests.
    Answered on 3 February 2022
  • Do you have any rooms with a bathtub city view? Which room?

    Dear guest, All rooms at Sheraton Grand Sydney come with a separate standing shower and a bathtub.
    Answered on 8 January 2020
  • Still looking?

Hotel area info

Restaurants
2 Restaurants On Site

  • The Gallery
    • Open for
      Lunch • High tea
  • Sydney Common
    • Cuisine
      Australian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Sheraton Grand Sydney Hyde Park
Great facilities! Review score, 9

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
Outdoors
  • Outdoor furniture
  • Sun deck
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs AUD 60 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
    Spa
    • Locker rooms
    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Facial treatments
    • Beauty services
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
    Languages Spoken
    • English
    • Korean
    • Vietnamese
    • Chinese

    House rules
    Sheraton Grand Sydney Hyde Park takes special requests – add in the next step!

    Check-in
    From 3:00 PM
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Extra bed upon request
    AUD 110 per child, per night
    Crib upon request
    Free
    4+ years
    Extra bed upon request
    AUD 110 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 9 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBCash

    The fine print
    Must-know information for guests at this property

    You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

    Please note that there is a 1.95% charge when you pay with a credit card.

    Please note that the charge for self-parking is AUD 60 per day, and valet parking is AUD 80 per day. This includes car park reentry.

    Please note a government issued photo identification card is required upon check-in.

    Sheraton Club dress code during the evening drinks and canapés service is smart casual with appropriate footwear. Thongs/flip-flops and hotel slippers are not permitted.

    FAQs about Sheraton Grand Sydney Hyde Park

    • Room options at Sheraton Grand Sydney Hyde Park include:

      • Double
      • Suite

    • Guests staying at Sheraton Grand Sydney Hyde Park can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

      Breakfast option(s) include:

      • Continental
      • Vegan
      • Gluten-free
      • Buffet

    • Check-in at Sheraton Grand Sydney Hyde Park is from 3:00 PM, and check-out is until 11:00 AM.

    • The prices at Sheraton Grand Sydney Hyde Park may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Sheraton Grand Sydney Hyde Park has 2 restaurants:

      • Sydney Common
      • The Gallery

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Grand Sydney Hyde Park on this page.

    • Sheraton Grand Sydney Hyde Park is 650 feet from the center of Sydney. All distances are measured in straight lines. Actual travel distances may vary.

    • Sheraton Grand Sydney Hyde Park offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Locker rooms
      • Swimming pool
      • Beauty services
      • Facial treatments
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Head massage
      • Hand massage
      • Full-body massage
      • Fitness