great location (very short walk to the lake), public buses go in front of the hotel, close to all tourist places (Chapel Bridge, old town, etc). Staffs were very friendly, clean facilities.

Hui United States

Excellent property to stay at for as many days as you want. They are considerate and try to fulfill all your requests. Early check in was also provided at no additional cost. The room is very comfortable and has a great view of Lake Lucerne. Breakfast is included in the rate and they have a nice breakfast as per Swiss standards. If you are visiting from India like us, you may get slightly disappointed given the lack of variety across days and the lack of hot food options. They have excellent hot beverage options. They also have room service of beverages which is rare in Europe. The staff is exceptional in their service. You can walk across the road and walk by the lake/ sit on a bench and enjoy the lake/snow mountain views. Given a chance, I would visit again! Highly recommended!

Debu1988 India

+ Location + De luxe room with terrace + Breakfast with regional product

Axel Switzerland

the hotel is extraordinary, classic, all corners of the hotel are very photogenic and instagrammable. The staff were very friendly and helped us with all our needs, even because we brought a small child and couldn't enter the booking system, they allowed it and it was free. because we brought a car, they prepared parking garage facilities and it was only 100 m from the hotel. The hotel location is in the city center, there is a park and lake in front of the hotel so children can play and feed the birds, the casino and chapel bridge are also very close. we recommend this hotel for holidays

Teddy Indonesia

From the exceptionally friendly hotel staff, with special thanks to Fabio for making our stay even more memorable, to the immaculately clean room stocked with quality shampoo and soap, and the delightful breakfast that was served, our experience at the hotel was truly exceptional. It offered us the utmost comfort and satisfaction.

Rebeca Germany

the room with shared bathroom was ok - there was shower directly in the room. I stayed only one night so it was enough. hotel is located right by the lake - perfect location, also decor is really cute

Dana Slovakia

Lovely staff. The breakfast was very good and included fresh local apple juice and delicious pastries. The cheese selection was exceptional - its Switzerland after all. Great location by the lake and with the Luzern guest card you can use the busses for free. It's about 4 stops to the main station and the bus stops almost in front of the hotel. Loved the decor and the concept of the room. Old meets new, I loved the modern touches mixed with the stately luxury of years gone by. Water and chocolates and the cozy robe made the stay extra nice. Not cheap but that's not gonna be different wherever you go in Luzern.

Femalesolotraveler Austria

Beautiful hotel in a great location. Lovely balcony view of the lake. Bus stop out the front made it very easy to get around. Staff were incredibly friendly and helpful. Clean generous size rooms. Lovely modern bathroom. We loved the ambience of the hotel. Would recommend.

Joanne Australia

Breakfast was great! Staffs are friendly and helpful!

May Singapore

Little historical building with retro vibe. Ample amenities. Prompt staff. Delightful breakfast and we love the dining hall.

Evy Singapore