I liked everything! The parking space is so convenient The reception staff is so welcoming and very well trained. We were checked-in and checked-out by two apprentices: I am not sure they are apprentices only though. You guys need to hire them as soon as possible! The health center is another level! Amazingly beautiful. You can come out from the pool with a totally positive mood. It is very convenient for couples (warm water, jacuzzi spaces, breath-taking view, calm). It is also very clean. In the night, we were late on dinner time. When I informed a waiter in the hotel restaurant that I just need some bread so we can eat something before we sleep, he said that he will try to get me sandwiches from the kitchen, and he certainly did get me 2 sandwiches so we don't sleep hungry! That was way over my expectations. The breakfast was also so generous. The village of Charmey is in itself so relaxing and the location really helps you to relax and recharge.

Assaad France

Access to the thermal baths via a tunnel from the hotel. As it rained during our stay we had no need to go outside.

Anne Switzerland

great service kind staff clean rooms wonderful over all

Maria Switzerland

Location, excellent restaurant, helpful staff, very good breakfast

Enrique El Salvador

Amazing breakfast, nice rooms, excellent staff and service

Polina Switzerland

An all rounded hotel; facilities, food, location and the best of all, the staff were exceptional.

Martin Switzerland

Very good Hotel. Clean, comfortable, quiet rooms, the breakfast was very good, there is a large selection, there is also gluten-free bread. The staff is kind and helpful. The tunnel to the thermal bath is cool. The thermal is very good, big, not so crowded. There are many places for excursions around the hotel. The town has its own tele cabin to the mountain with a nice view. So absolutely recommended, we will return.

Zoltan France

Love the thermal bath that is directly connected to the hotel and the bathrobe/towels/slippers provided for use in the thermal bath. Huge and comfortable rooms as well with a good view at the balcony. Delicious spread for breakfast, especially the fresh honey comb and smoked salmon, and of course their chocolate products.

Kurt Singapore

Spacious and very clean room, very friendly staff, the hot pools were awesome, very tasty breakfast and dinner, the kids loved the VIP cards for free chocolate . Good location, not far from Gruyere old town, the chocolate factory in Broc and some beautiful nature spots. The music playing on Sunday was very nice. We would love to stay there again!

Alina Israel

It is exactly how is pictured! The staff was so friendly and professional Felt very welcome

Zaira France