The luxurious Grand Hotel National is situated directly on the shore of Lake Lucerne, only a 5-minute walk from the train station and the old town. Lucerne's legendary luxury hotel was built in the 1870s by César Ritz and Auguste Escoffier. Today it still provides highest-quality accommodation, culinary perfection and great musical entertainment in the National Bar. The rooms and suites offer views of the city or the lake. Some include Italian marble floors, walls covered with luxurious silk wallpaper, hand-woven carpets and comfortable sofas and chairs upholstered with the finest materials. From the Grand Hotel National Luzern you can see the famous Rigi, Stanserhorn and Pilatus mountains as well as the highest peaks of Central Switzerland.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Luzern, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
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Travel Sustainable Level 1

This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
9.0
Comfort
9.1
Value for money
7.8
Location
9.6
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Nancy
    United States United States
    View of Lake Lucerne and Les Alpes! Room was huge and gorgeous! Everything from elevator to room to bathrooms to pool were clean and as expected- beautiful. About 10-15 easy walk to Old Town. 15 walk to train station- literally just across the...
  • Thomas
    Switzerland Switzerland
    Staff were very welcoming and attentive to all our needs - went the extra mile on several occasions. Choice of some top quality restaurants in the hotel, especially the Brasserie, fantastic location, spacious room.
  • Wanchana
    Thailand Thailand
    Large room, very good breakfast, convenient location

Hotel surroundings

Restaurants
4 restaurants on site

  • Sharing Brasserie Juliette
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional • Modern
  • Jialu National
    • Cuisine
      Chinese
  • Klingler's Ristorante
    • Cuisine
      Italian
  • Franz
    • Cuisine
      Austrian

Facilities of Grand Hotel National Luzern
Great facilities! Review score, 8.6

Most popular facilities
  • 3 swimming pools
  • Parking on site
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 4 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
Outdoors
  • Sun terrace
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Live music/performance
  • Water sport facilities on site
    Additional charge
  • Cycling
  • Hiking
    Off-site
  • Casino
  • Skiing
    Off-site
  • Fishing
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs CHF 35 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
3 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
Pool 2 - indoorFree!
  • Open all year
  • All ages welcome
Pool 3 - indoor
    Wellness
    • Fitness/spa locker rooms
    • Full body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Body treatments
    • Beauty Services
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Sauna
    Languages spoken
    • German
    • English
    • Spanish
    • French
    • Chinese

    House rules

    Grand Hotel National Luzern takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 06:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 5 years
    Cot upon request
    Free
    6 - 11 years
    Extra bed upon request
    CHF 50 per child, per night
    12+ years
    Extra bed upon request
    CHF 100 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are allowed. Charges may be applicable.

    Maestro Mastercard Visa UnionPay credit card Diners Club American Express Cash Grand Hotel National Luzern accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note that breakfast rates vary for children from 6 to 11 years of age. Please contact the property directly for further information. Contact details are stated in the booking confirmation.

    Guests from the age of 16 and up enjoy free entrance to the fitness and wellness centre opposite the hotel during the annual maintenance of the hotel's swimming pool.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Grand Hotel National Luzern

    • The prices at Grand Hotel National Luzern may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, Grand Hotel National Luzern is popular with guests booking family stays.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Grand Hotel National Luzern has 4 restaurants:

      • Klingler's Ristorante
      • Sharing Brasserie Juliette
      • Jialu National
      • Franz

    • Grand Hotel National Luzern offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Sauna
      • Massage
      • Cycling
      • Hiking
      • Skiing
      • Fishing
      • Casino
      • Golf course (within 3 km)
      • Beauty Services
      • Swimming Pool
      • Neck massage
      • Fitness/spa locker rooms
      • Spa/wellness packages
      • Bicycle rental
      • Full body massage
      • Live music/performance
      • Spa facilities
      • Water sport facilities on site
      • Head massage
      • Back massage
      • Foot massage
      • Body treatments
      • Hand massage
      • Spa lounge/relaxation area

    • Grand Hotel National Luzern is 650 yards from the centre of Luzern. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Grand Hotel National Luzern is from 15:00, and check-out is until 12:00.

    • Room options at Grand Hotel National Luzern include:

      • Twin
      • Suite
      • Double