Get the celebrity treatment with world-class service at Mandarin Oriental Palace, Luzern

Located in Luzern, 1.7 km from Lido Luzern, Mandarin Oriental Palace, Luzern provides accommodation with a garden, private parking, a terrace and a restaurant. This 5-star hotel offers a bar. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. At the hotel, every room is fitted with a desk. Rooms are complete with a private bathroom equipped with free toiletries, while certain units at Mandarin Oriental Palace, Luzern also provide guests with a balcony. All units include a safety deposit box. Popular points of interest near the accommodation include Lion Monument, KKL Culture and Convention Centre Lucerne and Chapel Bridge. The nearest airport is Zurich, 64 km from Mandarin Oriental Palace, Luzern, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Hotel chain/brand: Mandarin Oriental

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Luzern, this hotel has an excellent location score of 9.5

Private parking available


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 single beds
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
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Travel Sustainable Level 1
This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.6
Value for money
8.2
Location
9.5
High score for Luzern
Select topics to read reviews:

See what guests loved the most:

  • Carmen
    SpainSpain
    excellent service! I would like to highlight Tiago who is an excellent professional and one of the best concierge that I have met . He was fantastic with us!!
  • Syed
    United KingdomUnited Kingdom
    The location was amazing, right on the Lake. The standard of the hotel was beyond anything I have seen, I couldn't fault it.
  • Hassan
    United Arab EmiratesUnited Arab Emirates
    The room was really well designed and thoughtful. the Lake view from the window is amazing. the staff was very helpful and they gave welcome gifts for the kids. We absolutely loved it.

Hotel surroundings

Restaurants
4 restaurants on site

  • MOzern Bar & Brasserie
    • Open for
      Breakfast • Lunch • Dinner
  • Quai 10
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner
  • Minamo
    • Cuisine
      Japanese
    • Open for
      Dinner
  • Colonnade
    • Cuisine
      French
    • Open for
      Dinner

Facilities of Mandarin Oriental Palace, Luzern
Great facilities! Review score, 9.2

Most popular facilities
  • Private parking
  • Spa and wellness centre
  • WiFi
  • Non-smoking rooms
  • Fitness centre
  • 4 restaurants
  • Airport shuttle
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Private bathroom
  • Free toiletries
  • Bathrobe
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Telephone
Food & Drink
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and costs CHF 15 per 24 hours.
Parking
Private parking is possible at a location nearby (reservation is needed) and costs CHF 55 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Mandarin Oriental Palace, Luzern takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
CHF 190 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash Mandarin Oriental Palace, Luzern accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking more than 5 rooms, different policies and additional supplements may apply.

Quai 10 is closed from Fri 17 Mar 2023 until Sun 30 Apr 2023

Minamo is closed from Fri 17 Mar 2023 until Thu 06 Apr 2023

Colonnade is closed from Fri 17 Mar 2023 until Tue 18 Apr 2023

Colonnade is closed from Sun 17 Sept 2023 until Tue 17 Oct 2023

Minamo is closed from Wed 01 Nov 2023 until Thu 30 Nov 2023

FAQs about Mandarin Oriental Palace, Luzern

  • Mandarin Oriental Palace, Luzern has 4 restaurants:

    • Quai 10
    • Minamo
    • Colonnade
    • MOzern Bar & Brasserie

  • Mandarin Oriental Palace, Luzern is 1,000 yards from the centre of Luzern. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mandarin Oriental Palace, Luzern may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mandarin Oriental Palace, Luzern offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Spa facilities
    • Steam room
    • Fitness
    • Spa lounge/relaxation area

  • Room options at Mandarin Oriental Palace, Luzern include:

    • Double
    • Triple
    • Suite

  • Check-in at Mandarin Oriental Palace, Luzern is from 15:00, and check-out is until 12:00.