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Travel Sustainable property

AC Hotel by Marriott Birmingham

160 Wharfside Street, The Mailbox, Birmingham, B1 1RL, United Kingdom – Excellent location – show map

Excellent location – rated 9.5/10! (score from 2307 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
2,307 reviews

Everything our stay was fantastic we even got engaged whilst at the hotel

Richard United Kingdom

Breakfast was superb and well worth the price. The staff went out of their way to be helpful.

Sheila United Kingdom

Didn’t spend much time at hotel, but no issues when did, made to feel very comfortable.

Libby United Kingdom

The hotel is central to the mailbox with a short walk to Board Street and the NIA (Utilia Arena) for shows. Its nestled in the middle of all the great restaurants and is reasonably priced for a weekend away!

Betteridge-lyness United Kingdom

Rooms were clean and comfortable. Beds were comfortable, needed more pillows as only 2 each but staff brought more up on request. Friendly staff when checking in. The room had roses and swan on bed as husband's birthday which was a nice touch.

Stephanie United Kingdom

Easy check-in. Didn't take more than 5 mins. Clean and specious rooms. Modern, practical and everything required. Wished I had more days to spend.

Mhbella United Kingdom

Very clean room and excellent location in the city center

Xander Netherlands

breakfast was amazing the room was decorated beautifully for my daughters birthday

Deby United Kingdom

Clean and modern design, staff are very helpful and friendly!

Shuk Canada

The staff are lovely and helpful. The location is central. The bed is comfortable and breakfast was scrummy.

Susan United Kingdom
8.5
Very Good
2,307 reviews
  • What guests loved the most:
  • “Everything our stay was fantastic we even got engaged whilst at the hotel”
    Richard Richard United Kingdom United Kingdom
  • “Breakfast was superb and well worth the price. The staff went out of their way to be helpful.”
    Sheila Sheila United Kingdom United Kingdom
  • “Didn’t spend much time at hotel, but no issues when did, made to feel very comfortable.”
    Libby Libby United Kingdom United Kingdom
  • “The hotel is central to the mailbox with a short walk to Board Street and the NIA (Utilia Arena) for shows.”
    Betteridge-lyness Betteridge-lyness United Kingdom United Kingdom
  • “Rooms were clean and comfortable. Beds were comfortable, needed more pillows as only 2 each but staff brought more up on request. Friendly staff when checking in.”
    Stephanie Stephanie United Kingdom United Kingdom
  • “Easy check-in. Didn't take more than 5 mins. Clean and specious rooms. Modern, practical and everything required. Wished I had more days to spend.”
    Mhbella Mhbella United Kingdom United Kingdom
  • “Very clean room and excellent location in the city center”
    Xander Xander Netherlands Netherlands
  • “breakfast was amazing the room was decorated beautifully for my daughters birthday”
    Deby Deby United Kingdom United Kingdom
  • “Clean and modern design, staff are very helpful and friendly!”
    Shuk Shuk Canada Canada
  • “The staff are lovely and helpful. The location is central. The bed is comfortable and breakfast was scrummy.”
    Susan Susan United Kingdom United Kingdom

Categories:

  • Staff9.2
  • Facilities8.7
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.3
  • Location 9.5
  • Free WiFi8.6
High score for Birmingham
8.5
Very Good
2,307 reviews
Categories:
Staff
9.2
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.3
Location
9.5
Free WiFi
8.6
High score for Birmingham
Filters
City view
Free WiFi
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe
Baggage storage

Please note, from the 5th of September for approximately 14 weeks the hotel will be having major works conducted on one of the guest elevators. This could extended waiting times, especially at busy periods. We apologize in advance for any inconvenience caused.

Within the Mailbox Complex, in Birmingham’s vibrant center, AC Hotel by Marriott Birmingham, A Marriott Lifestyle Hotel has free WiFi, Black Sheep Coffee shop and a stylish restaurant. New Street Station is a 10-minute walk away.

The bright and airy bedrooms feature a work desk and an 49-inch Plasma Screen TV. Some rooms have scenic canal views, and all have a modern bathroom with a power shower.

Guests can enjoy international cuisine and traditional cooked breakfasts in The Lounge Bar. The AC Lounge offers snacks and beverages, and Black Sheep Coffee serves specialty coffees and cakes.

Just a 10-minute walk from Symphony Hall, AC Hotel by Marriott Birmingham, A Marriott Lifestyle Hotel is only half a mile from the Barclay Arena. Public parking is available nearby at the Mailbox, and the Bullring shopping center is a 15-minute walk away.

This is our guests' favorite part of Birmingham, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

AC Hotel by Marriott Birmingham has been welcoming Booking.com guests since Aug 1, 2005
Hotel chain/brand:
AC Hotels by Marriott

Show me more
Most popular amenities
Parking
Free WiFi
Fitness center
Family rooms
Non-smoking rooms
Facilities for disabled guests
Room service
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the heart of Birmingham, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 5836 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
1 queen bed
2 twin beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.2
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.3
Location
9.5
Free WiFi
8.6
High score for Birmingham
Select topics to read reviews:

See what guests loved the most:

  • Richard
    United KingdomUnited Kingdom
    “Everything our stay was fantastic we even got engaged whilst at the hotel”
  • S
    Sheila
    United KingdomUnited Kingdom
    “Breakfast was superb and well worth the price. The staff went out of their way to be helpful.”
  • Libby
    United KingdomUnited Kingdom
    “Didn’t spend much time at hotel, but no issues when did, made to feel very comfortable.”
  • Betteridge-lyness
    United KingdomUnited Kingdom
    “The hotel is central to the mailbox with a short walk to Board Street and the NIA (Utilia Arena) for shows. Its nestled in the middle of all the great restaurants and is reasonably priced for a weekend away!”
  • Stephanie
    United KingdomUnited Kingdom
    “Rooms were clean and comfortable. Beds were comfortable, needed more pillows as only 2 each but staff brought more up on request. Friendly staff when checking in. The room had roses and swan on bed as husband's birthday which was a nice touch.”
  • Mhbella
    United KingdomUnited Kingdom
    “Easy check-in. Didn't take more than 5 mins. Clean and specious rooms. Modern, practical and everything required. Wished I had more days to spend.”
  • Xander
    NetherlandsNetherlands
    “Very clean room and excellent location in the city center”
  • Deby
    United KingdomUnited Kingdom
    “breakfast was amazing the room was decorated beautifully for my daughters birthday”
  • Shuk
    CanadaCanada
    “Clean and modern design, staff are very helpful and friendly!”
  • Susan
    United KingdomUnited Kingdom
    “The staff are lovely and helpful. The location is central. The bed is comfortable and breakfast was scrummy.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there a microwave ?
    Hello, Unfortunately the hotel does not provide microwaves to our guests. Kind regards, Audrey AC Reception
    Answered on 20 October 2019
  • What is the view in this room
    The view is of the Birmingham Canals.
    Answered on 30 November 2019
  • do you guys decorate the room for example it's my boyfriend birthday and I wanted the room with petals etc what is it that u do
    We provide complimentary Birthday card and balloons. If you wish to add on rose petals that would be a cost of £5.00
    Answered on 11 October 2020
  • Do the king rooms all have water view and balcony?
    Our superior rooms face canal view and our deluxe rooms face Commercial Street
    Answered on 21 July 2020
  • Hi I’m booking for my partners birthday do you have and special add ons??
    We can place a Happy Birthday card and balloons in your room to make your arrival more special!
    Answered on 22 August 2021
  • Still looking?
Hotel area info *
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of AC Hotel by Marriott Birmingham
Great facilities! Review score, 8.7
Most popular amenities
Parking
Free WiFi
Fitness center
Family rooms
Non-smoking rooms
Facilities for disabled guests
Room service
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs £21 per day.
    Front Desk Services
    • Invoice provided
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    Business Facilities
    • Fax/Photocopying
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe
    General
    • Shared lounge/TV area
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Elevator
    • Fan
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Spa
    • Fitness
    • Fitness center
    Languages Spoken
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese
    • Romanian

    House rules

    AC Hotel by Marriott Birmingham takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 12:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above are considered adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa Diners Club American Express Cash AC Hotel by Marriott Birmingham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Please inform AC Hotel by Marriott Birmingham of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about AC Hotel by Marriott Birmingham

    • The prices at AC Hotel by Marriott Birmingham may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • AC Hotel by Marriott Birmingham offers the following activities/services (charges may apply):

      • Fitness center
      • Fitness

    • Check-in at AC Hotel by Marriott Birmingham is from 3:00 PM, and check-out is until 12:00 PM.

    • AC Hotel by Marriott Birmingham is 0.7 miles from the center of Birmingham.

    • Room options at AC Hotel by Marriott Birmingham include:

      • Double
      • Twin

    • Guests staying at AC Hotel by Marriott Birmingham can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

      Breakfast option(s) include:

      • Full English/Irish
      • Vegetarian
      • Vegan
      • Halal
      • Gluten-free