- Free Wifi
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safe
- Baggage storage
- Heating
You might be eligible for a Genius discount at The Chester Grosvenor. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
About this property
This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include Sky channels, a DVD player, and free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the center of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Parking on site
- Spa
- Free Wifi
- 2 restaurants
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- 24-hour front desk
- Bar
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Sustainability
Green Tourism
Guest reviews
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Guests who stayed here loved
- Monika
Switzerland“Very good location and the stuff (especially with the help of our luggage) were very nice and helpful.” - Daniel
United States“Most comfortable bed we have ever experienced at a hotel. Very professional hotel staff, a beautiful historic hotel. Great breakfast and perfect location.” - Paul
United Kingdom“Very efficient, helpful staff, lovely room, comfortable bed, great shower, very clean” 
David United Kingdom“Made a few special requests for our silver wedding anniversary and the staff delivered so well. I thought everyone was amazing.”
Dave United States“Hotel is excellent location on the pedestrian mall in Chester, inside the old city walls. So location was great. Parking is in attached public garage so pretty convenient, but you do have to pay extra for it. The public areas of the hotel are...”- Dorit United States“Room was comfortable, the bathroom, however, was tiny, to small to be comfortable, for the type of upgraded room we booked and paid for.”
- Anita United Kingdom“The position in the centre of Chester couldn't be beaten. Very polite and helpful staff. We were also given a free upgrade on our room because it was our wedding anniversary. Very stylish hotel, we would definitely stay again.”
- Anne United Kingdom“Classic old school hotel, excellent service throughout the hotel, comfortable bed, all amenities in the room. Food was excellent and the location great, right in the heart of Chester. Parking in the 2nd floor gives to access straight into the hotel.”
Stephen United Kingdom“Hotel was excellent in every way , staff were helpful, polite and informative, food and drinks were amazing quality, rooms were spacious and well equipped. I would highly recommend staying in the Grovsnor.”- Delia
Mexico“Beautiful hotel right in the middle of the town. Close to everything.”
Hotel area info
Restaurants
- Arkle
- CuisineBritish
- Open forDinner
- Dietary optionsVegetarian • Vegan • Gluten-free
- La Brasserie
- Open forBreakfast • Lunch • Dinner
House rules
Child policies
Children of all ages are welcome.
Children 11 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Arkle is open Thursday to Saturday inclusive.
Please note that the hotel will pre-authorize your credit or debit card up to the value of your booking plus GBP 200 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorized.
Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.
Please note that payment must be from the original card used to make the booking.
Car parking charges when using the Grosvenor Shopping Center car park are £15.00 per 24 hours.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
