DoubleTree By Hilton London Excel
- City view
- Pet friendly
- Free Wifi
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
About this property
Located on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. There is also 24-hour room service available. A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Center is next door to the hotel.
Couples in particular like the location – they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Parking on site
- Family rooms
- Non-smoking rooms
- Fitness center
- 2 restaurants
- Facilities for disabled guests
- Tea/Coffee Maker in All Rooms
- Bar

Sustainability
- Green Key (FEE)
- Green Tourism
- ISO 14001:2015 Environmental management systemCertified by: DEKRA Certification, Inc.
- ISO 50001:2018 Energy management systemsCertified by: DEKRA Certification, Inc.
- ISO 9001:2015 Quality management systemsCertified by: DEKRA Certification, Inc.
Guest reviews
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Guests who stayed here loved
- Claudia
United Kingdom
“We spent the days out, leaving early in the morning and returning late in the evening. The staff was friendly. The check-in was easy. The room was very clean and the bed very comfy. The shower had good water pressure. We did not have any meals at...” - Jemma
Bahrain
“We came for a festival, great location and close to train line. Friendly staff and they let us check in early and we got a cookie on arrival :)” - Zoe
United Kingdom
“The staff were helpful and lovely, our room was excellent and very clean we have no complaints” - Katie
United Kingdom
“The staff were fabulous. location was perfect for an uber to the 02 as we had a concert to attend. Also noticed that the hotel maids were cleaning handles and door frames which is always a good sign! we didn't eat at the hotel but the food...” - Jane
United Kingdom
“Perfect location for the Excel centre and also for getting into the centre of London. Lovely waterfront setting. Excellent hotel, staff both professional and friendly. We were given warm cookies on arrival, an unexpected added bonus. Breakfast,...” - Marcus
United Kingdom
“Room good, breakfast very good. All in all a good place to stay.” - Ridhwan
United Kingdom
“Everything was just perfect. From the comfort in the room, the views, the complimentary water to the shower gel. The staff were really friendly and the food was good too.” - Juan
United States
“It’s very comfortable and people is very friendly is a good value for money and the facilities are nice and modern” - Robert
United Kingdom
“Great location for what we needed, 4th year that we've stayed there. Service at the hotel was excellent as always.” - Kennth
United Kingdom
“Friendly staff who got in touch to ask how things were after booking in. Excellent Room, very clean, snacks on arrival and also available throughout the day. Breakfast was great. Price for London is extremely fair. Location is also very good and...”
Hotel area info
Restaurants
- The Salt Port Restaurant & Delicattessen
- CuisineBritish
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Gluten-free
- The Bidder & Co Lounge
- CuisineBritish
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Gluten-free • Dairy-free
Amenities of DoubleTree By Hilton London Excel
Most popular amenities
- Free Wifi
- Parking on site
- Family rooms
- Non-smoking rooms
- Fitness center
- 2 restaurants
- Facilities for disabled guests
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Private bathroom
- Hairdryer
- Shower
Bedroom
- Linens
- Alarm clock
Outdoors
- Outdoor furniture
- Terrace
Kitchen
- Electric kettle
PetsPets are allowed on request. Charges may apply.
Activities
- Live sports events (broadcast)
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Radio
- Telephone
- TV
Food & Drink
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingPublic parking is available on site (reservation is not possible) and costs £15 per day.
- Electric vehicle charging station
- Accessible parking
Front Desk Services
- Invoice provided
- Baggage storage
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaning
- Laundry
Business Facilities
- Business center
- Meeting/Banquet facilities
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safe
General
- Pet bowls
- Pet basket
- Carbon monoxide detector
- Convenience store on site
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Smoke-free property
- Heating
- Laptop safe
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Spa
- Fitness
- Fitness center
Languages Spoken
- English
- Spanish
- French
- Polish
- Portuguese
- Russian
- Filipino
House rules
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.



The fine print
A credit or debit card authorization of at least GBP 50 is required upon check in at the hotel, from the person(s) staying at the hotel
If the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.