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About this property

Hertford House offers contemporary, bespoke accommodations in a convenient location. Free WiFi is available throughout the hotel. The property features a bar and a restaurant. There are 28 Townhouse and Loft rooms which include light and airy interiors. Rooms also include Hypnos double sprung beds, Egyptian cotton bed linen and duck and goose down duvets which offer a luxurious experience. Each room comes with a flat-screen TV, tea and coffee making facilities and mineral water. The Loft rooms are set in the rooftop eaves of the building and include views across the historical county town. The hotel bar serves carefully selected wines, beers and cocktails. The restaurant offers an a la carte breakfast, featuring locally sourced produce where possible. Stansted and Luton Airports are just 30 - 40 minutes' drive away and Hertford East Railway Station is just 6 minutes' walk from Hertford House.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 twin bed
1 full bed
2 twin beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Noel
    Ireland Ireland
    Beautiful boutique hotel. Very helpful and friendly staff:
  • Paul
    United Kingdom United Kingdom
    Great location, suitable for all our needs. Staff as usual were excellent, friendly and very helpful. We have stayed many times and have always found the place to be great.
  • Devika
    United Kingdom United Kingdom
    Incredibly kind staff, super helpful and welcoming (especially during the busy holiday period!) and the breakfast was included! I felt really looked after and would definitely stay again!
  • Colleen
    United States United States
    Front desk staff was exceptional. Breakfast was really lovely! We’d stay there again.
  • Lj
    New Zealand New Zealand
    Great location in the village and nice rooms. Great breakfast!
  • Hilary
    United States United States
    Breakfast was very good. Location good. Staff very nice and accommodating.
  • Erika
    United Kingdom United Kingdom
    The room was lovely the breakfast in the morning was delicious and the hotel is in a great location
  • Jim
    United States United States
    The breakfast was delicious, my bed was very comfortable and the room was very clean
  • Paul
    South Africa South Africa
    Breakfast was superb, great selection to choose from, staff were friendly and helpful. The front of house staff, especially Zoe was very helpful and always made things easy. The room was comfortable, lovely soft bed. The location is great for...
  • Karen
    United Kingdom United Kingdom
    Location was good, bars and restaurants on your doorstep Breakfast was table service and menu was varied

Hotel area info

Restaurants

1 Restaurant On Site
  • Botanic
    • Cuisine
      British
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hertford House

Great facilities! Review score, 8.5

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Restaurant
  • Family rooms
  • Bar

Bathroom

  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Live sports events (broadcast)
  • Live music/Performance
  • Evening entertainment
  • Nightclub/DJ
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access

General

  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Languages Spoken

  • English
  • Italian

House rules

Hertford House takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £100 is required on arrival. That's about $135. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
£15 per stay
Crib upon request
Free
3 - 17 years
Extra bed upon request
£15 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note on Fridays, Saturdays and Bank Holiday Sundays our House Bar hosts DJs. Noise can be heard until about 02:30 in the guest rooms.

Parking is available at the Gascoyne Way multi-story car park. SG14 1DB.

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.

The hotel restaurant opens at 07:00 on weekdays and 08:00 on weekends.

Parking is available at the Gascoyne Way multi-story car park, SG14 1DB

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

This property might host on-site functions, so noise may be audible in some rooms.

This property is located in a busy area so guests might experience some noise.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hertford House