About this property

This 4-star hotel is 492 feet from the ExCeL Exhibition Center and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a mini-bar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property. The Novotel London is 984 feet from Custom House Station on the DLR (Docklands Light Railway).

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 sofa bed
and
1 queen bed
1 queen bed
1 sofa bed
and
1 queen bed
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Sherif
    Canada Canada
    I appreciated the interior and ambience of this hotel. The breakfast was quite good with a wide variety of breakfast dishes. The gym with the sauna was very well equipped. The staff were very helpful and courteous. The hotel is located in a...
  • Daniel
    United Kingdom United Kingdom
    Upgraded to a king suite and was very happy with the room! Breakfast had a great selection of cooked food and a very wide variety of continental options. Staff were really helpful.
  • Hansol
    South Korea South Korea
    The hotel is very well located, close to the Elizabeth line station. The staff were very welcoming, and the facilities were clean and pleasant. The beds were also comfortable.
  • Monique
    United Arab Emirates United Arab Emirates
    Great stay and great location. Receive a very welcomed free upgrade and the staff were absolutely wonderful.
  • Jonathan
    Ireland Ireland
    Had a fantastic stay such great value for money, hotel was beautiful lovely room great amenities nice walk in shower lovely staff, breakfast was great, lovely relaxing outdoor area with a nice view. Bar food was beautiful. Hotel made my trip so...
  • Elizabeth
    Netherlands Netherlands
    The hotel staffs were friendly, and the rooms were very neat, clean, and super comfortable .the matress is very good and the bedding is super clean. The air conditioner is working fine, and the toilet and bathroom were exceptionally beautiful and...
  • Laura
    United Kingdom United Kingdom
    Very comfortable and clean. Beautiful room. Great views from the terrace. I would return.
  • Zarah
    United Kingdom United Kingdom
    Everything ! We were in London for an event at Excel . Stayed here last year and did wonder if it would be the same as last time - it was again, a fantastic stay. Rooms are clean, linen refreshed each day, tea /coffee facilities in the room,...
  • Alqahtani
    Saudi Arabia Saudi Arabia
    I would say thank you for all the stuff they were so friendly and helpful
  • Cieran
    United Kingdom United Kingdom
    Staff were friendly and helpful from the moment we checked in, the room was clean and the facilities were excellent, right by docks and exhibition centre.

Hotel area info

Restaurants

2 Restaurants On Site
  • UPPER DECK
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free
  • THE UPPER DECK
    • Cuisine
      International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Novotel London Excel takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib always available
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The fine print

Must-know information for guests at this property

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Families also get late check-out on Sundays (until 17:00).

Please note that the credit card used to book must be presented on arrival.

Pets can be accommodated for an additional charge of GBP 15.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Novotel London Excel