Yes, we can provide for gluten free and vegan food. Could you inform us what kind of food that you can consume?

Yes, we can provide for gluten free and vegan food. Could you inform us what kind of food that you can consume?

Our check in time at 2 PM. If you are arriving on the late night, for your convenience upon arrival, we suggest you to book another night for your stay.

Yes, pet Allowed at our Hotel. The pet may not exceed 15 kg for dogs and 7 kg for cats. No dangerous animals, animals perceived to be threatening, wild animals, or other unusual animals will be allowed. there is any surcharge applied.

Certainly, you can already use the hotel facilities while waiting for the room ready and we will keep you luggage in our luggage storage.

Yes, we have refrigerator at the room.

The late check out is subject to availability and we can only confirm one day before your departure from our resort. For check out later than 12pm until 6pm will be charged up to 50% of the day's best available rate. Otherwise, we have luggage storage to keep your luggage until your departure. You can still make use of the facilities, including shower at SpaEsc.

Kindly to inform you that our room can accommodate for maximum 3 person with extra bed. We may suggest you to book 2 rooms for convenience stay.

Hi.. Yes, our hotel temporary closed until 31 July 2021 or further Notice. If you don't mind, could you inform us your booking confirmation so we can check it. Thank you.

Hi, Deluxe panoramic and deluxe ocean have the same spacious 58m2 and different floor. Deluxe panoramic is located on the third floor, it has a hotel view and ocean partial view. Deluxe ocean located on the second floor, it has a partial ocean view.

Our room have a small cooler not fridge.

Certainly, there is an additional cost each item inside and outside the minibar

We do airport transfer service by private car with additional charge at IDR 462,000 net/car/way for maximum person

We do airport transfer service with additional charge at IDR 462,000 net/car/way for maximum 2 person.

Hello, please make sure that you put 3 adult when you make the booking, so the rate including the extra bed and breakfast for 3 adults will be shown. You can also add extra bed when you check in, but the availability is not guaranteed. Extra bed costs IDR 550,000 plus 21% tax and service.

We do have interconnecting rooms, but limited.

Yes, pet Allowed at our Hotel. The pet may not exceed 15 kg for dogs and 7 kg for cats. No dangerous animals, animals perceived to be threatening, wild animals, or other unusual animals will be allowed. there is any surcharge applied.

Dear Mr/s, Due to pandemic covid-19 we are not provide child care service and our Eureka kids club is temporarily close until further notice.