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About this property

Hotel Aura Tachibana features natural hot spring baths with mountain views, 2 Japanese restaurants and luxurious rooms with a living area. The hotel offers further relaxation with a sauna, massages and a terrace. Spacious rooms come with tatami (woven-mat) or wooden flooring, and some sport a balcony. All rooms have a seating area with wide windows, a flat-screen TV and an private bathroom. Some rooms feature free Wi-Fi. Guests can gaze out over the sky and mountains while enjoying a soothing hot public bath indoors or in the open air. Hotel facilities include a shop and drink vending machines. A free shuttle is provided to/from Hakone Yumoto Station. A kaiseki multi-course meal with local and seasonal dishes can be experienced in each of hotel Aura Tachibana’s restaurants. A range of drinks and a few snacks are available at the bar. Aura Tachibana is a 15-minute walk from Odakyu Hakone Yumoto Station, and a 15-minute drive from JR Odawara Station. The Hakone Art Museum can be visited a 20-minute drive away, while Lake Ashino can be admired a 35-minute drive away. The latest possible dinner start time is 19:00. No refund will be given to guests who miss dinner. Please inform the property of your expected check-in time when making your reservation.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.2)

    • Free Private Parking Available On Site

    • Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

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Room Type
Number of guests
 
2 twin beds
6 futon beds
2 twin beds
2 twin beds
and
2 futon beds
2 twin beds
2 twin beds
2 twin beds
2 twin beds
and
2 futon beds
6 futon beds
2 twin beds
and
3 futon beds
2 twin beds
and
2 futon beds
2 twin beds
and
2 futon beds
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Anita
    United States United States
    Our room’s view along with the private onsen in room alone made the price so worth it. But then we had dinner and were surprised to be served a 10 course fine dining meal that blew our expectations completely out of the water. The staff were all...
  • Rachel
    United States United States
    Front desk staff was very accommodating, welcoming and helpful. Dining staff was very nice. Library was very tranquil.
  • Lily
    United States United States
    Great environment, food was excellent. Awesome Onsen experience! We booked a room with a private open air Onsen instead of using the public Onsen. We also got breakfast and dinner included. It was an amazing experience and they were able to...
  • Raymond
    United States United States
    The rooms clean and roomy. Love the private Onsen in the balcony. The breakfast and dinner were great.
  • Tali
    Israel Israel
    Everything!!! Absolutely great place to stay in. The hotel’s onsen is a great attraction.
  • Françoise
    Canada Canada
    Gorgeous mountains views from the hotel room Very spacious room, the onsen was a fantastic experience, so relaxing The staff was so professional and helpful The kaiseki dinner and Japanese breakfast were top-notch! My favorite! You can even...
  • Emily
    United States United States
    Tranquil, scenic location. Our room was large and comfortable, and the private onsen was so nice. The staff at breakfast and dinner were very kind, and the front desk helped us order a taxi for departure.
  • Christopher
    Hong Kong Hong Kong
    Wonderful place. The main photo doesn't do it justice. Enormous mountains in front, dotted with cherry blossom and a beautiful pink/purple sky surrounding it. The room was very large and comfortable. The private bath in the room was warm and deep....
  • Aviram
    United States United States
    The food was superb. The staff was polite, effective, proactive, and useful.
  • Benzion
    Israel Israel
    The staff was super friendly. We had an issue and they spent over 2 hours assisting us, translating over the phone and making sure we got all the help we needed. The breakfast and dinner were overwhelming.

Area info

Restaurants

1 Restaurant On Site
  • レストラン #1

    No additional info available

Amenities of Aura Tachibana

Great facilities! Review score, 8.6

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free Wifi
  • Restaurant
  • 24-hour front desk
  • Bar

Bathroom

  • Private bathroom

Outdoors

  • Sun deck
  • Terrace

Activities

  • Karaoke
    Additional charge

Food & Drink

  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Private check-in/out
    • Concierge
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Elevator
    • Family rooms
    • Non-smoking rooms

    Spa

    • Massage chair
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Body treatments
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Public Bath
    • Open-air bath
      Additional charge
    • Hot spring bath
    • Massage
      Additional charge
    • Sauna

    Languages Spoken

    • English
    • Japanese

    House rules

    Aura Tachibana takes special requests – add in the next step!
    Check-in
    From 3:00 PM to 6:00 PM
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 10:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Cards accepted at this property
    American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted
    Smoking
    Smoking is not allowed.

    The fine print

    Must-know information for guests at this property

    Children under 10 years old are not allowed in the Twin Room, the Deluxe Twin Room and the Twin Room with Tatami Area.

    Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    Special diet requests must be made in advance. Please inform the hotel at the time of booking.

    The hotel offers a free shuttle to/from Hakone Yumoto Station, which runs from the station from 14:00 to 18:00, and from the hotel between 8:00 and 10:00.

    To use the hotel's free shuttle, call upon arrival at Hakone Yumoto Station. Contact details can be found on the booking confirmation.

    Free Wi-Fi is available in public areas, except in restaurant Mori no Yakata. Free Wi-Fi is available in the Twin Room, the Deluxe Twin Room and the Twin Room with Tatami Area.

    The hotel will prepare different Yukata robes and amenities for male/female guests. Guests must inform the hotel of their gender in advance. Contact details can be found on the booking confirmation.

    The latest possible dinner start time is 19:30. No refund will be given to guests who miss dinner. Please inform the property of your expected check-in time when making your reservation.

    Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

    Please inform Aura Tachibana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

    FAQs about Aura Tachibana