Balinese onsen ryokan Hakone Airu

–Great location - show map
+37 photos
Scored 8.7
Rated excellent

Staff

9.1

Balinese onsen ryokan Hakone Airu

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About this property

Hakone Airu features air-conditioned rooms with satellite flat-screen TV in the Hakone Yumoto Onsen district of Hakone. Among the facilities of this property are a restaurant, room service and a shared lounge, along with free WiFi. Guests can have a drink at the bar. At the ryokan, the rooms are fitted with a balcony with a mountain view. Each room includes a private bathroom with a bath, a hairdryer and free toiletries. All units will provide guests with a wardrobe and a kettle. Guests at Hakone Airu can enjoy a Western or an Asian breakfast. Japanese kaiseki multi-course meals are served for dinner. The accommodations offers 4-star accommodations with a hot spring bath and terrace. Hakone Open-Air Museum is 5.6 mi from Hakone Airu, while Hakone Gora Park is 5.6 mi away. The nearest airport is Oshima Airport, 48 mi from the ryokan.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free Wifi
  • Restaurant
  • Room service
  • Bar

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Breakfast Info

    • Asian, American

    • Free Private Parking Available On Site

    • Open-air bath, ​Public Bath, ​Hot spring bath

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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Timothy
    United States United States
    “Beautiful property and the room was just what we needed after a long trip. The food, both breakfast and dinner, was excellent. The staff were very good as well. We will recommend this place to all our friends!”
  • Carlos
    United States United States
    “The property was beautiful a great view of the mountains and staff were all super friendly”
  • Victorya
    Switzerland Switzerland
    “The private onsen was amazing!!! We loved our stay”
  • Angela
    United States United States
    “It was absolutely stunning! The staff were amazing as was the food. The rooms were incredible.”
  • Hannah
    United States United States
    “I loved having the private bath, the view, and the food was amazing. It was nice trying Japanese food I would not have thought to order.”
  • Amanda
    United States United States
    “Mountain views, beautiful rooms, perfect onsen—the food was amazing. We had a wonderful time.”
  • Robyn
    United States United States
    “Absolutely beautiful place. We were greeted promptly and they provided us refreshments and a hot towels. Very nice. Our room was fantastic, we had a traditional setup with a table and sit down pads. The staff changed that and put down 3 beds for...”
  • Christopher
    United States United States
    “Wagyu beef dinner was great and private room onsen with Mountain View was fantastic”
  • Joel
    Canada Canada
    “Incredible atmosphere, attentive staff and unparalleled food”
  • Maisa
    Israel Israel
    “Amazing amazing place! Super friendly staff! VIP treatment and super delicious food. Highly recommended”

Managed by Hakone Airu

Company review score: 9.1Based on 1,546 reviews from 1 property
1 managed property

Company info

About 15 minutes from Hakone Yumoto Station to the hotel Balinese-style ryokan with hot spring only for all rooms with many foreign staff

Property info

A fusion of Balinese resort and Japanese ryokan, with foreign staff offering hospitality ■dinner ■ Dinner will be served in a private room restaurant. The menu that changes from month to month is prepared with a novel Japanese-style kaiseki meal that was considered by the chef. ■ breakfast ■ Breakfast is also served in the private room restaurant. Japanese food is usually available, but if you prefer Western food, please let us know in advance or at check-in. ■ rooms■ Department rooms are Japanese-style rooms with a terrace for guest rooms and an open-air bath for guest rooms. (Your room cannot be specified) The private terrace room & rooms are non-smoking. If you are smoking, please use the smoking room on the first floor. The size of the room is about 11 tatami mats, including 46.70 m2 to 47.94 m2 including the terrace. The rooms are equipped with private open-air bath, terrace, glass-enclosed shower booth, towel warmer, refrigerator in the main room, 55-inch 4k TV and Blu-ray player. All toilets in the room are washlet toilets. ■ bath ■ All rooms have an open-air bath. There is also a large public bath for men and women. The private open-air bath and the public bath are all sourced. ■ Special ■ Welcome drink service ■ Amenity ■ Yukata, pajamas, cosmetics,

Languages Spoken

English,Japanese

Area info

Restaurants

1 Restaurant On Site
  • レストラン #1
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambience
      Traditional

Amenities of Balinese onsen ryokan Hakone Airu

Great facilities! Review score, 9.1

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free Wifi
  • Restaurant
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Mountain view
  • View

Outdoors

  • Balcony
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Clothes rack

Activities

  • Happy hour
    Additional charge
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Sofa
  • Desk

Media & Technology

  • Blu-ray player
  • Flat-screen TV
  • DVD player
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Services

  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Shared lounge/TV area
  • Baggage storage
  • Wake-up service
  • Room service

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Spa

  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge

Hot Spring

  • Open-air bath

Languages Spoken

  • English
  • Japanese

House rules

Balinese onsen ryokan Hakone Airu takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverNICOSUCUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

Please inform the property at least 3 days in advance if guests have any food allergies or dietary needs.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Balinese onsen ryokan Hakone Airu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 18:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Balinese onsen ryokan Hakone Airu