About this property

Renovated in October 2017, Hakone Kyuan offers chic Japanese-style accommodations in Hakone. Free Wi-Fi access is available. Rooms are fitted with a flat-screen TV and air conditioning. There is also a refrigerator. Private bathrooms has a hot spring bath and a hairdryer. Some rooms have a mountain view. Extras include a DVD player. At Hakone Kyuan you will find free shuttle service and a 24-hour front desk. Other facilities offered include meeting facilities and a shared lounge. The property offers free parking. The ryokan is 984 ft from Hakone Kowakien Yunessun , 1969 ft from Hakone Museum of Art and 2297 ft from Hakone Open-air Museum. Haneda Airport is 47 mi away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Free Private Parking Available On Site

    • Open-air bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
2 futon beds
2 twin beds
2 twin beds
and
2 futon beds
4 twin beds
2 twin beds
2 twin beds
and
2 futon beds
2 twin beds
and
2 futon beds
1 king bed
2 twin beds
or
1 king bed
2 twin beds
and
1 sofa bed
2 twin beds
2 twin beds
2 twin beds
or
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Michelle
    United States United States
    The dinner and breakfast were included with our stay. The food was delectable.
  • Emiliana
    United States United States
    Our stay in Hakone Kyuan was amazing! Authentic, with attention and care in every detail. The food was excellent, we had the Kaiseki dinner and breakfast both nights and it was one of the bests we had in all of our trip in Japan! The manager was...
  • Zac
    Australia Australia
    Amazing service, delicious food, and friendly staff. Recommend to all
  • Rachel
    United States United States
    The view was so nice, it really felt like authentic Japanese culture. The private Onsen was great, but the highlight of the trip was the delicious food! The room was very large, we got two twin rooms with a mountain view for a group of 8 people...
  • Sek
    United States United States
    Very friendly staff who provided excellent services.
  • Sherry
    United States United States
    Amazing hotel. Small and awesome view. And beautiful private onsens in our rooms great for the kids as they are private. Amazing for parents since the view is great. Kaseiki dinner was awesome. And short location to Gora. Just took a taxi. It bad...
  • Casey
    United States United States
    It was the perfect combination of luxury and rustic Japanese mountain charm. Our tatami room with Mountain View and open air onsen was fantastic. We are a family of 4 and it was plenty of space. The food was exceptional and seafood was so fresh!...
  • Branden
    United States United States
    Staff make you feel very well taken care of. Everyone is very kind, polite and trying to help. The resort is very calming and our room was beautiful. The private hot spring was actual mountain spring water and was very very hot. The included...
  • Christopher
    United States United States
    The staff, the food, the property, the location, were all above and beyond what we expected. We could not have asked for a better beginning to our Japan trip. Hakone Kyuan went above and beyond at every step of our trip and we would happily come...
  • Tara
    Canada Canada
    We absolutely loved our experience at Hakone Kyuan. The acccomodations are beautiful, clean and authentic. The staff is top-notch and chef is exceptional. The food was absolutely incredible, one of our best memories from our Japan adventure. Thank...

Area info

Restaurants

1 Restaurant On Site
  • 宿泊者専用 食事会場
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambience
      Traditional

Amenities of Hakone Kyuan

Great facilities! Review score, 9.4

Most popular amenities

  • Free parking
  • Hot spring bath
  • Free Wifi
  • Restaurant
  • 24-hour front desk
  • Room service

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Terrace
  • Balcony

Kitchen

  • Coffee machine
  • Refrigerator

Room Amenities

  • Socket near the bed

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Restaurant

Internet
Wifi is available in some rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Street parking
  • Valet parking

Services

  • Shuttle service
  • Daily housekeeping
  • Shared lounge/TV area
  • Wake-up service
  • Wake-up service/Alarm clock
  • 24-hour front desk
  • Room service

Safety & security

  • Safe

General

  • Air conditioning
  • Heating

Accessibility

  • Upper floors accessible by stairs only

Spa

  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge

Languages Spoken

  • Japanese

House rules

Hakone Kyuan takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUC Cash is not accepted

The fine print

Must-know information for guests at this property

When you reserve multiple rooms, please note that depending on the accommodations situation, you may not be able to dine in the same dining area.

To eat breakfast or dinner at the hotel, you must book a room including the meal. Meals cannot be ordered or requested at the property.

You must check in by 18:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.

Guests arriving outside reception opening hours must inform the property in advance. Contact details can be found on the booking confirmation.

Please inform Hakone Kyuan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hakone Kyuan