About this property

Elegant Accommodations: Hakone Suishoen in Hakone offers a 5-star ryokan experience with a hot spring bath, spa and wellness center, sauna, and open-air bath. Guests can relax in the garden or on the terrace and enjoy the scenic views. Comfortable Amenities: The property features air-conditioning, balconies, private bathrooms with bathrobes, and free toiletries. Additional amenities include a mini-bar, TV, and electric kettle. Free on-site private parking is available. Dining and Services: A restaurant serves Japanese and international cuisines, while breakfast and dinner are provided by the property. Massage services and a bar enhance the guest experience. Prime Location: Located less than 0.6 mi from Kowakudani Station, the ryokan is 5.6 mi from Hakone-Yumoto Station and 29 mi from Shuzen-ji Temple. Nearby attractions include Fuji-Q Highland at 30 mi. The surrounding area is a hot spring area.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.1)

    • Free Private Parking Available On Site

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
2 king beds
and
2 futon beds
1 king bed
and
2 futon beds
2 twin beds
and
2 futon beds
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

  • Elizabeth
    United States United States
    The food was impeccable and delicious. A highlight of our trip to Japan (including Tokyo and Kyoto). Both breakfast and dinner were served in the kaiseki style and it was incredible. The "room" was more like a mini-house a with a big living area...
  • David
    United States United States
    Hakone Suishoen's facilities and staff were excellent. The hotel was a blend of the old a new: the living quarters were new-ish, while the dining facility is a traditional Japanese building. We also loved the onsen on the balcony, which was...
  • Jason
    United States United States
    This was the highlight of our trip to Japan! It is expensive, but worth every penny. We felt like royalty. The meals are amazing, room is spacious, onsen is cozy, and service impeccable.
  • Donna
    United States United States
    The excellent service started with pre-stay communication regarding personal preferences and a food allergies inquiry. The service was attentive and caring with many English-speaking staff. We had breakfast and dinner here every day and the...
  • Yulin
    Canada Canada
    Beautiful setting and luxury accommodation. The meals were exceptional.
  • Dmitrii
    Spain Spain
    Unbelievable experience. Stunning views during our way there, excellent room, fantastic dinner, incredible private hot springs bath nice staff. Nice walkings and nature around.
  • Vincent
    United States United States
    Everything was excellent. Especially the food. All rooms have a private onsen and are quite big compared to the rest of Japan. Almost all of the staff can speak English to a decent level.
  • Maryna
    Hungary Hungary
    I don’t even know where to start - it is almost as if we entered a separate divine and healing dimension, far from the everyday world. - the rooms were marvelous, with everything we needed for comfort, we loved the Japanese-style sitting area in...
  • Michelle
    United States United States
    What a beautiful ryokan! Staff met us at our taxi in the driveway, brought us to a table to have tea while they took down our passport info. A gentleman that my daughter said was named Bae, brought us to our comfort twin maisonette and showed us...
  • Jenny
    Canada Canada
    Beautiful property, amazing dinner. Staff made you feel special.

Area info

House rules

Hakone Suishoen takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.

The fine print

Must-know information for guests at this property

The hotel has a free 2-way shuttle service to Kowakidani Station. If needed, guests are required to inform the hotel at the time of booking.

Dinner hours are 18:00-20:30 (last start time). If you have a preferred time, please let us know in advance. If we cannot meet your request, we will contact you.

Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

To prepare appropriate amenities, the hotel requests to be informed of the number of guests and their genders, at the time of booking.

Please include whether you have any food allergies, and which if applicable, at the time of booking.

FAQs about Hakone Suishoen