About this property

Spacious rooms with a marble bath, 24-hour front desk and balconies overlooking Hakone’s natural beauty await guests at Hyatt Regency Hakone Resort and Spa in Gora. It features the area’s largest spa, 2 indoor hot-spring baths. Free WiFi is offered in all areas. Lit by mood lighting and offering panoramic windows, each room at Hyatt Regency Hakone Resort and Spa comes with a mini-bar, a window-side seating area and a coffee maker. All rooms feature a terrace or a balcony. Guests can watch blu-ray or satellite channels on the 40-inch flat-screen TV, and mineral water and a morning newspaper are provided. The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30, 12:15 and 13:15). Seats on the shuttle must be reserved in advance. Shuttles to/from Gora Station is also available from 10:00 to 18:30. Lake Ashi and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking. You can unwind with a reflexology treatment, massage or facial at Spa Izumi & Onsen Hakone, lounge at the library or simply enjoy the sun on the terrace. Open for all meals, The Dining Room serves Western cuisine from an open kitchen and has a terrace with mountain views. Sushi is available in the evenings. Reservations are required for dinner in the dining room. A la carte lunch items and snacks can be found at the cozy Living Room.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Regency
Hotel chain/brand
Hyatt Regency

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free parking available at the hotel

    • Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
2 twin beds
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Aimee
    United States United States
    Loved the room - excellent facilities. Friendly and accommodating staff
  • Donya
    United States United States
    the multi-course sushi dinner and dinner service was superb and one of our favorite memories of our trip to Japan.
  • Andrea
    United States United States
    This was a nice hotel, our room was spacious and comfortable and we enjoyed relaxing in the room. The staff helped us get to the Hakone Ropeway and gave us information about the route and how to return to the hotel. The hotel also provided free...
  • Marie
    Japan Japan
    The room was spacious and had everything we could have needed and more. The housekeeping services were outstanding and the meals on the property were also good. It was definitely a family friendly location, with amenities for children and babies...
  • Galina
    United Arab Emirates United Arab Emirates
    Remarkable breakfast along with both restaurants we visited Great spa facility with hot spring Very spacious and nicely designed room
  • Theresa
    United States United States
    Room was spacious, clean and very comfortable. Added an extra bed to our room and it was still spacious. Staff was nice and helpful. Ambience was excellent. Living room dining experience was very good. Balcony views and sounds of nature were...
  • Maayan
    Australia Australia
    It was an amazing facility; the room was superb and clean, and my kids really enjoyed the on-site Onsan.
  • Jeff
    United States United States
    Amazing experience. The spa, onsen, room, food and staff were stellar. Definitely would stay again.
  • Chris
    Australia Australia
    The hotel was nice. Wouldn't say it was tailored towards families. Had issues with the directions and assistance getting to the place.
  • Andrew
    United States United States
    Very nice hotel with cozy common space, especially during cold wet weather.

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1

    No additional info available

House rules

Hyatt Regency Hakone Resort and Spa takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule.

From Odawara Station to hotel: 12:15, 13:15 and 14:15.

From hotel to the station: 11:30, 12:15 and 13:15.

Contact details can be found on the booking confirmation.

Please provide following information when booking shuttles:

- Your name

- Number of guests

- Reachable mobile phone number

- Reservation confirmation number

Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.

No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle busses are available from 10:00-18:30.

Please inform Hyatt Regency Hakone Resort and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hyatt Regency Hakone Resort and Spa