Hyatt Regency Hakone Resort and Spa
- Mountain view
- Garden
- Free Wifi
- Balcony
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
About this property
Spacious rooms with a marble bath, 24-hour front desk and balconies overlooking Hakone’s natural beauty await guests at Hyatt Regency Hakone Resort and Spa in Gora. It features the area’s largest spa, 2 indoor hot-spring baths. Free WiFi is offered in all areas. Lit by mood lighting and offering panoramic windows, each room at Hyatt Regency Hakone Resort and Spa comes with a mini-bar, a window-side seating area and a coffee maker. All rooms feature a terrace or a balcony. Guests can watch blu-ray or satellite channels on the 40-inch flat-screen TV, and mineral water and a morning newspaper are provided. The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30, 12:15 and 13:15). Seats on the shuttle must be reserved in advance. Shuttles to/from Gora Station is also available from 10:00 to 18:30. Lake Ashi and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking. You can unwind with a reflexology treatment, massage or facial at Spa Izumi & Onsen Hakone, lounge at the library or simply enjoy the sun on the terrace. Open for all meals, The Dining Room serves Western cuisine from an open kitchen and has a terrace with mountain views. Sushi is available in the evenings. Reservations are required for dinner in the dining room. A la carte lunch items and snacks can be found at the cozy Living Room.
Couples in particular like the location – they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Non-smoking rooms
- Free parking
- Hot spring bath
- Free Wifi
- Spa
- Facilities for disabled guests
- Restaurant
- 24-hour front desk
- Bar

Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Aimee
United States
“Loved the room - excellent facilities. Friendly and accommodating staff” - Donya
United States
“the multi-course sushi dinner and dinner service was superb and one of our favorite memories of our trip to Japan.” - Andrea
United States
“This was a nice hotel, our room was spacious and comfortable and we enjoyed relaxing in the room. The staff helped us get to the Hakone Ropeway and gave us information about the route and how to return to the hotel. The hotel also provided free...” - Marie
Japan
“The room was spacious and had everything we could have needed and more. The housekeeping services were outstanding and the meals on the property were also good. It was definitely a family friendly location, with amenities for children and babies...” - Galina
United Arab Emirates
“Remarkable breakfast along with both restaurants we visited Great spa facility with hot spring Very spacious and nicely designed room” - Theresa
United States
“Room was spacious, clean and very comfortable. Added an extra bed to our room and it was still spacious. Staff was nice and helpful. Ambience was excellent. Living room dining experience was very good. Balcony views and sounds of nature were...” - Maayan
Australia
“It was an amazing facility; the room was superb and clean, and my kids really enjoyed the on-site Onsan.” - Jeff
United States
“Amazing experience. The spa, onsen, room, food and staff were stellar. Definitely would stay again.” - Chris
Australia
“The hotel was nice. Wouldn't say it was tailored towards families. Had issues with the directions and assistance getting to the place.” - Andrew
United States
“Very nice hotel with cozy common space, especially during cold wet weather.”
Hotel area info
Restaurants
- Restaurant #1
No additional info available
House rules
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.






The fine print
To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule.
From Odawara Station to hotel: 12:15, 13:15 and 14:15.
From hotel to the station: 11:30, 12:15 and 13:15.
Contact details can be found on the booking confirmation.
Please provide following information when booking shuttles:
- Your name
- Number of guests
- Reachable mobile phone number
- Reservation confirmation number
Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.
No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle busses are available from 10:00-18:30.
Please inform Hyatt Regency Hakone Resort and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.