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About this property

Jemsty Inn Hakone Ashinoko is located right in front of the Hakonemachi Kou Bus Terminal, and only a 2-minute stroll from the Hakone Pirate Ship boarding pier. Cedar Avenue is a 8-minute walk from the property. Guests can enjoy the on-site bar. There is free on-site luggage storage before and after check-in. Lake Ashi is 656 feet away. The rooms have a private bathroom equipped with a bath. Extras include slippers, free toiletries and a hairdryer. Jemsty Inn Hakone Ashinoko features free WiFi throughout the property. You will find a shared lounge at the property. The property is a 2-minute walk from Hakonemachi-ko Dock, where guests can enjoy the Hakone Sightseeing Cruise on a ship decorated to resemble a pirate ship. Hakone Shrine is a 10-minute drive away. Mishima Skywalk, the longest suspension bridge in Japan, is a 18-minute drive from the property.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Breakfast Info

    • Vegetarian, Vegan, Gluten-free, American


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Availability

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Room Type
Number of guests
 
2 twin beds
and
1 sofa bed
3 futon beds
1 twin bed
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jaime
    United States United States
    MaC, the proprietor, was so helpful before and during our stay. He gave us very clear instructions for arriving via bus from Odawara station and great advice for accessing the attractions around Hakone. He was also very friendly and interesting to...
  • Molly
    United States United States
    Mac is the cutest and sweetest man. He made sure that we loved dinner, gave us an amazing itinerary and even had us leave with souvenirs ❤️
  • Liel
    Israel Israel
    A pleasant and wonderful place that we really recommend Close to all the attraction and transportation. Mac, the host, is so kind and will help you with everything Brakefast is great , we also recommend trying the hot pot in the hotel :)
  • Shlomo
    Israel Israel
    The location was great The host was so lovely and kind 10/10
  • Ori
    Israel Israel
    The owner was great, so nice and very helpful!! He even got up early for us in the last day so we can get early breakfast. It is a very small and cozy place and it feels like staying at your grandparents, a true roykan 🥰
  • Rotem
    Israel Israel
    Location was great (considering we wanted to start the trip from this side of the lake the next morning). Need to notice that there is no convenience store around, and most restaurants were closed. We did eat in a very nice places a few minutes...
  • Gabrielle
    Canada Canada
    Staff is exceptional. We opted for Japanese style room and had a great experience! Right next to the pirate ship boat departure.
  • Agnes
    Canada Canada
    Small property but very personalized service. Mac the owner gave me helpful advice and made my stay memorable.
  • Leandra
    Australia Australia
    It’s uniqueness, personalised service, very detailed instructions and happy to help. They offered breakfast and dinner and the chef was a great cook.
  • Jacob
    United States United States
    The host was very kind, can help give you information around the area, or even teach you some Japanese! Spoke very well English. The Inn/hotel is in a great spot. It's near the port, so you can take the early ship if you want. Good walking...

Managed by MaC Hattori

Company review score: 9.5Based on 371 reviews from 1 property
1 managed property

Company info

Welcome to Jemsty Inn Hakone/Ashinoko. For those who would like to explore Hakone area without heavy luggage, I am very happy to store your luggage even before your check-in time of 3pm (1500) and after check out time of 10am (1000). I do this because there is no coin lockers in this area and I would like all of my guest to enjoy Hakone Journey. If you have any question, please mail me. I try to reply in 24 hours. Thank you for choosing Jemsty Inn Hakone/Ashinoko. Jemsty Inn Hakone/Ashinoko is a home for your Hakone Journey.

Property info

Jemsty Inn Hakone/Ashinoko locates just in front of Hakone-machi Bus terminal. (Just across the RT 1 road) Also it is only 2 mins from Hakone's famous Pirates Ship Hakone-machi pier. Hakone check point exhibition area is only 5 mins from us and Ceder avenue is only 10 mins. From Hakone-machi bus terminal, you can go to your favorate Hakone sightseeing spots such as Yumoto, Gora, Sengokuhara, Miyanoshita, even Mishima's New Big Suspension bridge in only 30 minutes ride. Restaurants around this area close early, so I decided to open Lounge Jem's until 1000pm for your Dinner and Lunch. Lounge Jem's serve light meal as Salad plate, French fries to Meat lover's plate. Also Lounge Jem's offer Japanese premium draft beer to Japanese Junmai Ginjou SAKE. For those guests who are Vegan or Vegetarian, I would like to make following announcement. I know it is a bit of hard to find your meal preference in Japan. I proudly present to prepare Vegan and vegetarian dish at lounge. Tofu nabe (Tofu, vegetables, mushrooms, in our special seaweed and mushroom soup), 5 kinds of mushroom sauté with bean sprout, Mushroom Udon noodle etc..

Neighborhood info

Hakone-machi Bus terminal 30seconds Hakone-machi Pirates ship pier 2 minutes Hakone Check-Point gate 5 minutes Hakone's Ceder Avenue 10~15 minutes

Languages Spoken

English,Japanese

Area info

Restaurants

1 Restaurant On Site
  • Jem's Lounge
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan

House rules

Jemsty Inn Hakone Ashinoko takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 22:00 and 07:00
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
VisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

To use the on-site luggage storage before check-in at 15:00, please inform the property of guests' expected arrival times in the Special Requests box when making a reservation.

Please note this property is a 2-story building.

Please inform the property of guests' expected arrival times, at the time of booking. If the estimated time of arrival is uncertain at time of booking, guests are asked to send your estimated time of arrival by email 48 hours prior to check-in.

When contacting regarding reservations 48 hours prior to the check-in date, please contact the property directly.

Please inform the property at the time of booking if you have any food allergies or special dietary needs. If you inform the staff upon arrival, they may not be able to accommodate your request.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Jemsty Inn Hakone Ashinoko of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 神奈川県指令小保福第21922号

FAQs about Jemsty Inn Hakone Ashinoko