Hotel Marroad Hakone
About this property
Comfortable Accommodations: Hotel Marroad Hakone in Hakone offers family rooms with air-conditioning, private bathrooms, and mountain views. Each room includes a tea and coffee maker, refrigerator, and free toiletries. Relaxing Facilities: Guests can enjoy a hot spring bath, sauna, open-air bath, and terrace. Additional amenities include a balcony, sofa bed, and work desk. Free WiFi is available throughout the property. Dining Experience: The on-site restaurant serves French cuisine for lunch and dinner. A bar provides a relaxing atmosphere for evening drinks. Convenient Location: Located less than 0.6 mi from Gora Station and an 8-minute walk to Hakone Gora Park, the hotel is near attractions such as Fuji-Q Highland (30 mi) and Shuzen-ji Temple (30 mi). A hot spring area surrounds the property. Guest Satisfaction: Highly rated for its attentive staff, excellent service, and scenic location.
Couples in particular like the location – they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Non-smoking rooms
- Free parking
- Family rooms
- Hot spring bath
- Free Wifi
- Restaurant
- 24-hour front desk
- Tea/Coffee Maker in All Rooms
- Bar
- Breakfast
Property highlights
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Top Location: Highly rated by recent guests (8.1)
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Free private parking available at the hotel
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Open-air bath, Public Bath, Hot spring bath
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Guest reviews
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Guests who stayed here loved
- Agnes
Poland“The hotel is amazing, looks slightly dated, but it is very well maintained, super clean and comfortable. My room was huge and had a gorgeous view. The staff is caring, speaks English and is eager to help. There is a shuttle bus service to/from the...” - Michele
United States“The view was spectacular, the room was very modern and clean, and the staff was quite helpful.” - Ofer
Israel“A specious room with a nice but small bathroom and separate toilet. Very clean. The staff were extremely helpful and caring. Including very helpful shuttle to and from stations. The onsen was very nice, clean and had indoor and outdoor baths.” - Ron United States“Large comfortable room with Western-style beds and a separate tatami room, nice balcony, Japanese breakfast.”
- Zheyu United States“The food was excellent!! The waitresses were very friendly and tried hard to introduce me all their dishes and ingredients despite the language barrier. The room we booked was very clean and new. The onsen experience was also very pleasant....”
- Jacob United States“The location was a great base to explore Hakone and the surrounding area from Gora. Definitely recommended. The amenities and the services were also excellent. In particular the attention to detail of the staff as well as the multi-course meal...”
- Adam
Australia“Onsen was amazing and the hotel was beuatiful with great views. Staff were great, taking us to stations in thei hotels mini-van and very helpful.” - Zafeiria
Greece“We had a wonderful stay! The staff was incredibly well-prepared and helpful, making everything smooth and stress-free. The entire experience gave us a true sense of Japan’s spirit,calm, welcoming, and beautifully detailed. We absolutely adored the...” - Emma
New Zealand“We stayed in an older room which hasn’t been renovated but it was good value and huge. We enjoyed the complimentary drinks and nibbles on the balcony and the onsen. The restaurant is very formal so we didn’t try it. It’s about a 15 min walk up the...” - Bartłomiej Poland“Helpful staff, clean room, climatic lounge, amazing onsen with hot water. Very special place!”
Hotel area info
Restaurants
- voyageur
- CuisineFrench
- Open forBreakfast • Lunch • Dinner
House rules
Child policies
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
To use the property's free shuttle, call upon arrival at Gora Station. The shuttle is available between 09:00-18:00. Contact details can be found on the booking confirmation.
Guests with a dinner-inclusive plan must check in by 17:00 to eat dinner at the property. A French cuisine will be prepared. Guests who check in after this time may not be served dinner, and no refund will be given.
Please note that the hotel cannot accommodate special dietary requests such as food allergies.
Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.
Please inform Hotel Marroad Hakone of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
