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Located in Hakone, 4 miles from Hakone-Yumoto Station, Onsen Guest House Tsutaya has accommodations with an open-air bath and private parking. This 2-star ryokan offers an elevator and a shared kitchen. Offering free Wifi throughout the property, the non-smoking ryokan has a hot spring bath. At the ryokan guests are welcome to use a public bath. Fuji-Q Highland is 30 miles from Onsen Guest House Tsutaya, while Shuzen-ji Temple is 30 miles from the property. The nearest airport is Oshima Airport, 53 miles from the accommodation.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Onsen Guest House Tsutaya has been welcoming guests since Nov 5, 2019

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath

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Room Type
2 twin beds
2 bunk beds
2 futon beds
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
High score for Hakone
Select topics to read reviews:

See what guests loved the most:

  • Li
    The staff was extremely welcoming and helpful, and the environment was well kept and cleaned regularly. I spoke with several travellers during my stay and we all agreed this is likely the best guest house / hostel experience we've ever had.
  • Natacha
    Everything! The onsen was so nice and the lounge area was so beautiful. A great option for a ryokan-style stay while solo travelling
  • Noam
    amazing view, beautiful room, amazing onsen, Nice and welcoming staff, great kitchen.
  • Dylan
    A very nice hostel with integrated onsen. The onsen is quite nice and perfect for a first time onsen visitor like me. The staff kindly explains the procedure and traditions of visiting an onsen. The beds in the mixed dormitory are really big...
  • Michelle
    United States of AmericaUnited States of America
    Soooooo clean, cozy, good amenities, amazing onsen
  • Emily
    United States of AmericaUnited States of America
    Great option to go to an onsen while staying at a hostel. Both outdoor and indoor onsen options with extensive hours (when I stayed 6am-10am, then 3pm-12am). Although I was there only one night and didn't get to spend time there the lounge looked...
  • Ghizlane
    New ZealandNew Zealand
    Incredibly clean and organized. Staff was great. Kitchen was amazing, even if we only used to make coffee.
  • M
    United States of AmericaUnited States of America
    The property was absolutely beautiful, and the staff were wonderful. We had a fantastic time!
  • Kennedy
    The indoor and outdoor onsen were beautiful and comfortable, as was the lounge. The staff was also exceptionally friendly. This is an excellent choice for a traditional onsen experience with modern comfort.
  • Marycris
    United States of AmericaUnited States of America
    Perfect first onsen experience. Clean and front staff friendly.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • can you use hot spring bath if you have tattoo

    The hotel's hot springs can be used even if you have tattoos.
    Answered on 9 April 2023
  • Can you use Osen with many tattoos unable to cover completely?

    The hotel offers access to its thermal baths without concealing tattoos.
    Answered on 9 April 2023
  • When using your onsen, can we wear swimwear or no wear at all?

    Thank you for your question. A swimsuit can't be put on at a hot spring in our hotel. Please understand. Thank you. ONSEN GUESTHOUSE TSUTAYA
    Answered on 29 April 2022
  • Until why time open onsen?

    【Opening hours of the hot springs】 6.00-10.00 15:00 - 24:00
    Answered on 9 April 2023
  • Hello, do you offer dinner for hotel guests? Or are there restaurants nearby? Thank you

    Unfortunately, we do not have any meal service. However, there are some restaurants and cafe in Miyanoshita area. You could walk around this area, so ..
    Answered on 6 December 2020
  • Hello, I was hoping to come to your guesthouse directly from Narita. We arrive at 19h at Narita so would be late to arrive at the guesthouse - is this..

    Thank you for messaging, but the distance from Narita Airport to here in Hakone is so faraway. You probably would take about 5 hours and more by drivi..
    Answered on 2 September 2022
  • Still looking?

Area info *

Amenities of Onsen Guest House Tsutaya
Great facilities! Review score, 9.5

Most popular amenities
  • Non-smoking rooms
  • Private Parking
  • Hot spring bath
  • Free WiFi
  • Towels
  • Shared kitchen
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs ¥1,000 per day.
    • Vending machine (drinks)
    • Baggage storage
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • Safe
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Elevator
    • Non-smoking rooms
    • Public Bath
    • Open-air bath
    • Hot spring bath
    Languages Spoken
    • English
    • Japanese

    House rules

    Onsen Guest House Tsutaya takes special requests – add in the next step!


    From 3:00 PM to 10:00 PM


    From 6:00 AM to 11:00 AM



    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Mastercard Visa UnionPay credit card UC JCB Diners Club American Express Cash Onsen Guest House Tsutaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking is not allowed.

    Quiet hours

    Guests need be quiet between 10:00 PM and 8:00 AM.


    Pets are not allowed.

    The fine print

    Please note that guests under 18 years old are not allowed in shared dormitories and must book a private room.

    The parking lot spaces are limited and requires advance reservations. Please contact us prior to arrival. If the parking lot is full, you will not be able to use the parking lot. Parking fee is ¥1,000 per car per night.

    FAQs about Onsen Guest House Tsutaya

    • Check-in at Onsen Guest House Tsutaya is from 3:00 PM, and check-out is until 11:00 AM.

    • Room options at Onsen Guest House Tsutaya include:

      • Bed in Dorm
      • Family
      • Twin

    • Onsen Guest House Tsutaya is 2.7 miles from the center of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

    • Onsen Guest House Tsutaya offers the following activities/services (charges may apply):

      • Open-air bath
      • Hot spring bath
      • Public Bath

    • The prices at Onsen Guest House Tsutaya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.