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About this property

Comfortable Accommodations: THE GENERAL KYOTO Shijou Shinmachi in Kyoto offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, a private check-in and check-out service, and a elevator for easy access. Convenient Facilities: The hotel provides a 24-hour front desk, concierge service, full-day security, room service, and luggage storage. Additional amenities include a continental and American breakfast, executive lounge access, and a communal lounge/TV room. Prime Location: Located in the city center, the hotel is a 12-minute walk from Kyoto International Manga Museum and 28 mi from Itami Airport. Nearby attractions include Nijo Castle (1.2 mi) and Kyoto Station (1.9 mi). Guests appreciate the property staff and service support.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Kyoto, this hotel has an excellent location score of 9.3

    • Breakfast Info

    • Continental, American


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Availability

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Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
3 twin beds
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • John
    United States United States
    Though not the most luxurious accommodations, the value for quality exceeded expectations. Modern amenities highly appreciated by my American encultured adult children. Location central to many excursions. Highly recommend!
  • Dara
    United States United States
    Friendly staff, lounge access, good location, and most of all the facilities were clean and relatively new. Very comfortable beds. Also liked that we can walk to a variety of restaurants within a few blocks of the hotel.
  • Chang
    China China
    Literally everything is perfect. Such high quality at this price. And if you visit Kyoto in July, the 南観音山 is right in front of the hotel, which was such a unique experience for us.
  • John
    United States United States
    Lovely room in a good location. Staff very friendly and helpful. Delicious breakfast and the lounge has complimentary coffee and drinks in the afternoon.
  • Benoît
    France France
    The lobby as a smell that just fit perfectly the mood of the city. The room was spacious, clean, and staff really friendly !
  • Maria
    United States United States
    We are so pleasantly surprised by how clean, upscale, comfortable, and beautiful this hotel was. They even have a lounge with free drinks and snacks during the day which we thought was such a sweet addition the rooms are very clean, Bright,...
  • Leslie
    United States United States
    The rooms were very comfortable and spacious for Japan with all the amenities. The attractive and relaxing lounge offering snacks and drinks in the afternoon and evening was an outstanding plus. The laundry facilities were great and easy to...
  • Michael
    Germany Germany
    Spacious room, simplicity in decor, great location
  • Julia
    United States United States
    Beautiful rooms and very helpful staff. We were so close to so many great restaurants too.
  • Huynh
    United States United States
    Hotel was in a nice central location in Kyoto where lots of key places were within a 20-30 walk! Love the lounge to relax in with beverages after a long day of walking.

Hotel area info

Amenities of THE GENERAL KYOTO Shijou Shinmachi

Great facilities! Review score, 9.4

Most popular amenities

  • Non-smoking rooms
  • Free Wifi
  • 24-hour front desk
  • Room service
  • Heating
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Kitchen

  • Electric kettle
  • Refrigerator

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Private check-in/out
  • Concierge
  • Baggage storage
  • Executive lounge access
  • Wake-up service
  • Fax/Photocopying
    Additional charge
  • 24-hour front desk
  • Room service

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Non-smoking rooms

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Languages Spoken

  • English
  • Japanese
  • Chinese

House rules

THE GENERAL KYOTO Shijou Shinmachi takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
¥1,100 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Housekeeping service is offered every 3 days.

Additional housekeeping services can be arranged for an additional fee of 3000JPY per service.

A breakfast surcharge of 2,300 JPY per child, per day applies for children aged 0 to 5 years.

FAQs about THE GENERAL KYOTO Shijou Shinmachi