About this property

Comfortable Accommodations: Hotel Umenoyu in Matsumoto offers family rooms with private bathrooms, air-conditioning, and mountain or city views. Each room includes a bath, bidet, refrigerator, TV, and free toiletries. Relaxing Facilities: Guests can enjoy a hot spring bath and free WiFi. Additional amenities include a lounge, public bath, elevator, housekeeping service, luggage storage, and free parking. Convenient Location: Located 9.9 mi from Matsumoto Airport, the ryokan is 3.7 mi from Matsumoto Station and 2.5 mi from Matsumoto Castle. Nearby attractions include The Japan Ukiyo-e Museum (5 mi) and Suwa-Lake (24 mi). Guest Satisfaction: Highly rated for room cleanliness, Hotel Umenoyu ensures a pleasant stay for all visitors.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • FREE parking!

    • Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
4 futon beds
4 futon beds
2 twin beds
5 futon beds
4 futon beds
4 futon beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Carrie
    United States United States
    The staff were helpful and charming. The room was beautiful.
  • Charles
    Japan Japan
    The staff was excellent. They took care of everything for us.
  • Yi
    China China
    Short walk from the bus stop. Using onsen almost anytime of the stay is a highlight and really enjoyed free barley tea. Facilities are well maintained. Plenty of places to explore and eat within walking distance.
  • Simone
    France France
    Very nice Royakan, they had an onsen with free access and they provide you a yukata. It was very pleasant to spend the night there .
  • Bronwen
    Australia Australia
    The staff bent over forwards to help us and understand our few words of Japanese, very welcoming. Comfy tatami room, nice onsen, little village on edge of Matsumoto town with some evening food options but no breakfast options. But that was okay...
  • Rafa
    Spain Spain
    The personal was beyond amazing. They were extremely friendly and helpful since we arrived and cattered to all our needs. They were true professionals and showed that they care for their ryokan and its guests. Moreover, the ryokan was in...
  • Junya
    Japan Japan
    フロントの紳士にすごく良くしていただきました。 温泉の湯も良く、お守りの鈴もいただき良い旅になりました。 次の機会は食事も楽しみたいと思いました! ありがとうございました!
  • Anonymous
    Japan Japan
    施設は古いが、とても手入れが行き届いており、清潔感を感じました。レトロな雰囲気でゆったりとしており、心地よく過ごせました。 温泉も良かった。

Area info

House rules

Hotel Umenoyu takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUCCash
Smoking
Smoking is not allowed.

The fine print

Must-know information for guests at this property

Different meal rates apply for children under 5 years or age. Please indicate the number of children and the age of each child staying in the room in the Special Request box at the time of booking. Please contact the hotel directly for detail.

Please inform Hotel Umenoyu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Umenoyu