Arkana 9 Suites by Grupo Amber
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About this property
Comfortable Accommodations: Arkana 9 Suites by Grupo Amber in Playa del Carmen offers family rooms with air-conditioning, private bathrooms, and balconies. Each room includes a kitchenette, sofa bed, and free WiFi. Leisure Facilities: Guests can relax on the sun terrace or enjoy the year-round outdoor swimming pool. The property features an outdoor seating area and a rooftop pool. Convenient Location: Located 22 mi from Cozumel International Airport, the hotel is a 13-minute walk from Playa del Carmen Beach and 0.6 mi from the Church of Guadalupe. Nearby attractions include Xel Ha and Moon Palace. Guest Favorites: Guests appreciate the comfortable beds, diverse food and drink options, and the comfort of the property.
Couples in particular like the location – they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Family rooms
- Non-smoking rooms
- Terrace
- Air conditioning
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Guest reviews
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Guests who stayed here loved
- Ann
United States“WiFi was great. The bed and linens were magnificent. Bathroom was also great, housekeeper was very nice and accommodating. The neighborhood was not touristy with some delicious restaurants on 30. Pool area is very nice. Conveniently located.” - Lisa
Canada“It's a great location, with access to locals and cheap food. Not far from the beach. Great size room and peaceful stay. Very communicative with staff. I would stay here again anytime.” - Jaime United States“location is great close to the beach and stores, very secure entry , beautiful pool on the top”
- Elaine Canada“Loved our stay here! Jae was so attentive and was always just a message away if we needed anything. The space was very clean, room was nice and dark for sleeping with a firm comfortable mattress. The area is very quiet, but just a 5 min walk from...”
- Penny
United Kingdom“Huge modern property with 2 bathrooms and 3 beds. Very comfortable and clean” - Mark United States“Good stay. Everything was like the pictures. It was very spacious and had everything needed in the unit. It is located in a walkable area with many grocery stores and the beach, only a 15-minute walk. The wifi was superb! I had no issues...”
- Jana
Czech Republic“Very friendly and helpful staff. Very clean. Great area, calm but in walking distance to the beach, the 5th Avenue as well as restaurants and supermarkets.” - Miriam
Sweden“Clean, big apartment and the staff was super nice. All the essentials to cook a light meal and breakfast. We also loved the rooftop with attached pool!” - Rodriguez
Mexico“El personal fue súper amable y resolvió todas mis dudas. El internet funcionó excelente durante toda la estancia. La cocina nos permitió cocinar y guardar alimentos con total comodidad, lo cual fue un gran plus. La alberca es un lugar muy cómodo y...” - Nexus Mexico“La habitación es acogedora y con todo lo necesario para una estancia cómoda. La alberca privada fue perfecta para disfrutar del sol con total tranquilidad. El servicio del personal fue excelente y todo estaba muy limpio. Sin duda, volveré.”
Hotel area info
House rules
Child policies
Children of all ages are welcome.
Children 7 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Remember that upon arrival, you must sign a registration card and a guest regulation in order to validate access to the accommodations.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Arkana 9 Suites by Grupo Amber of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Quiet hours are between 22:00:00 and 20:00:00.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
