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About this property

Comfortable Accommodations: Hotel Casa de las Flores in Playa del Carmen offers family rooms with air-conditioning, private bathrooms, and garden views. Each room includes free toiletries, a shower, TV, and wardrobe. Exceptional Facilities: Guests enjoy a sun terrace, garden, and a year-round outdoor swimming pool. Free WiFi is available throughout the property. Additional amenities include a paid shuttle service, public bath, wellness packages, and a 24-hour front desk. Dining Experience: A restaurant is located in the surroundings, providing convenient dining options. Breakfast is served as American or à la carte, featuring warm dishes and fresh fruits. Prime Location: Playa del Carmen Beach is a 6-minute walk away, while Cozumel International Airport is 21 mi from the hotel. Nearby attractions include the Church of Guadalupe (1.9 mi) and Xel Ha (29 mi).

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

    • Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.4

    • Breakfast Info

    • American


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Availability

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Room Type
Number of guests
 
2 full beds
1 full bed
1 queen bed
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Neveu
    United States United States
    The hotel is beautiful, clean, the manager and staff are absolutely sweet. The breakfast place is delicious (also for lunch/dinner). We had a misadventure outside of the hotel at Punta Esmeralda (our car was broken into and bags stolen) and the...
  • Megan
    United States United States
    I found the location to be very convenient, close to the ADO and the Quinta/beach and many restaurants and shops. It’s on a quiet street, so there is no late night noise from bars or clubs. I found the staff to be extremely helpful and friendly....
  • Bridgette
    Mexico Mexico
    We stayed in room 18 just for one night (we stopped in Playa del Carmen to be closer to Cancun airport) and it was very comfortable. The room was spacious, had a little fridge, AC and a fan. The beds were comfy, the water was hot, the wifi was...
  • Johnston
    United States United States
    Within easy walking distance of beaches, restaurants & shopping. Two small convenience stores only two blocks away. All of the staff friendly & helpful. Jesus very concerned with health & safety of guests. Adrian cheerful even when I asked him...
  • Lizette
    Canada Canada
    Rooms have a colonial style in great condition, beds are big and comfortable, they do daily cleaning, decorations and gardens are beautiful. The staff is nice. Location is very convenient, it was quiet even when is close to 5th avenue, beach,...
  • Kathryn
    United States United States
    Breakfast was wonderful at a local place down the street from the hotel.
  • Janis
    Latvia Latvia
    Stuff was very nice and hotel it self is well maintained in good location.
  • Constance
    Canada Canada
    Beautiful decor and setting which was more my style than other options . I loved the colours. Nice staff. Convenient location.
  • Lisa
    United States United States
    Very Colorful building. Good location, friendly and Very Helpful staff. TV option to watch shows in English or Spanish (cool feature). Close to the action. Def would go back.
  • Karen
    Canada Canada
    The gentleman at the evening front desk was very friendly and super helpful with directions and places to eat. The hotel is decorated beautifully and the rooms are lovely. Excellent breakfast from local restaurant included in the price.

Hotel area info

House rules

Hotel Casa de las Flores takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

When booking 3 rooms or more, as well as for more than 3 nights, different policies and additional supplements may apply.

Please note that for rates with breakfast included, breakfast is only offered for adults. Breakfast for minors will be at an extra cost.

Breakfast service from 7:30 to 12:00.

In case of invoice it is necessary to present your updated tax statement.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Casa de las Flores of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel Casa de las Flores