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About this property

Elegant Accommodations: Faisano Boutique Hotel by Cruz Hoteles in Tulum offers a 5-star experience with adults-only access. Guests enjoy a spa, sun terrace, and lush garden. The property features a year-round outdoor swimming pool, free WiFi, and private check-in and check-out services. Comfortable Amenities: Rooms include air-conditioning, private bathrooms, and modern amenities such as mini-bars and flat-screen TVs. Additional facilities include a hot tub, beauty services, and wellness packages. Free on-site private parking is available for guests. Dining Experience: The hotel serves Mexican cuisine with local specialties, fresh pastries, and a variety of breakfast options including vegetarian and gluten-free selections. An à la carte breakfast is highly praised by guests. Prime Location: Located 24 mi from Tulum International Airport, the hotel is near attractions like Tulum Archaeological Site (3.7 mi) and Parque Nacional Tulum (2.5 mi). Guests can enjoy cycling and explore nearby cenotes.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Breakfast Info

    • Vegetarian, Gluten-free

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
2 full beds
1 king bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Nassir
    Colombia Colombia
    El jardín y área de piscina. Es muy lindo. La música es excelente tipo lounge. Un gran hotel, con precion accesible
  • Limberth
    Mexico Mexico
    Las piscinas de área común, la habitación, la relación precio calidad, ubicación más o menos si vas en carro no hay problema. La atención, casi todo estuvo bien. Fueron detalles no más los que no me gustó.
  • Victor
    Mexico Mexico
    El hotel es muy bonito y el personal es muy amable
  • Anouk
    Netherlands Netherlands
    Prachtige ruime kamers! Het zwembad ziet is super. Een heerlijk verblijf in Tulum
  • Alexandre
    France France
    Staff très sympa, piscine et suite agréable et bien équipé ! Les gérants ont répondus favorablement a une demande qu’on a fait, un grand merci à eux ! Nous y étions en juillet et c’était très calme, nous avons pu bien nous reposer. L’hôtel a...
  • Jose
    Mexico Mexico
    Desde el momento de nuestra llegada, fuimos recibidos con una amabilidad y atención excepcionales que hicieron que nos sintiéramos como en casa. Las habitaciones son simplemente espectaculares, combinando confort y estilo a la perfección. La...
  • Anonymous
    Spain Spain
    Hotel bien ubicado, atención muy correcta, habitaciones grandes y cómodas. Calidad - precio de lujo.
  • Anonymous
    Spain Spain
    El trato ha sido excelente, las habitaciones son super cómodas y preciosas, la comida riquísima. La piscina un espectáculo! Recomendadisimo!
  • Anonymous
    Argentina Argentina
    Llegue sobre las 3 de la mañana y el recepcionista muy atento a mi llegada. Un desayuno exquisito, quizás deberían de mejorar el café. Habitación cómoda con una amplia cama.
  • Anonymous
    Mexico Mexico
    El hotel cuenta con todas las comodidades, típico hotel boutique en una zona tranquila y segura. El desayuno recomendable. La empresa tiene mas hoteles y nos ofrecieron unos descuentos que aprovechamos al máximo. Repetiremos.

Hotel area info

Restaurants

1 Restaurant On Site
  • Mesa Fresca
    • Cuisine
      Mexican
    • Open for
      Breakfast

House rules

Faisano Boutique Hotel by Cruz Hoteles takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 6 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubDiscoverCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Faisano Boutique Hotel by Cruz Hoteles of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Faisano Boutique Hotel by Cruz Hoteles