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About this property

Elegant Accommodations: Hacienda Xcaret in Playa del Carmen offers an adults-only hotel with a swimming pool with a view, sun terrace, and lush garden. Guests enjoy free WiFi, bicycles, and a shared kitchen. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and modern amenities such as a washing machine and TV. Additional facilities include a lounge, coffee shop, and outdoor seating area. Convenient Location: Located 17 mi from Cozumel International Airport, the hotel is near attractions like Xel Ha (27 mi) and Cenote Dos Ojos (30 mi). ADO International Bus Station and Playa del Carmen Maritime Terminal are 5 mi away. Guest Favorites: Guests appreciate the convenience for nature trips, lush garden, and attentive host.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 twin beds
2 king beds
or
1 sofa bed
1 king bed
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Castellanos
    United States United States
    The entire place feels peaceful and comfortable. The staff make you feel like family even their dog come out greet you. It’s nice to be close to nature. It was nice to hear the birds singing and the monkeys doing their thing on the trees. I got to...
  • Angela
    United States United States
    Our casita was lovely, but the grounds were exceptionally beautiful. The staff was extremely kind as well, walking us to nearest bus stops themselves when we wanted to go off property. A very serene stay, would absolutely recommend to others!
  • Mikhail
    Netherlands Netherlands
    Incredibly beautiful place! The room was very spacious, comfy and clean, with everything that we needed. The territory is very green with a clean pool and enough space to just sit there and relax in the shadow of the trees. It was a pleasure to...
  • Maria
    Chile Chile
    The place is very nice, the people are very friendly, the coffee is good, it is next to the parks. It exceeded my expectations.
  • Dragana
    France France
    Everything was so perfect, it was extremely clean, very beautiful hacienda same as you could see in the telenovelas, Glen was very responsive, host welcome us very well, de could see the monkeys it was extraordinary, and they have the cutest dog...
  • Saad
    United States United States
    Beautiful little piece of paradise, absolutely incredible!
  • Josh
    United States United States
    Amazing location. Beautiful property. Loved everything about it!
  • Kristin
    United States United States
    This was our second stay at Hacienda Xcaret and it was just as wonderful as we remembered! There is a sense of old-world charm throughout the gorgeous property, and the owners are wonderful. Our favorite part was the monkeys in the trees!
  • Elisabeth
    Canada Canada
    Fantastic place, one of a kind, has everything to make you happy even monkeys come to visit in the morning!
  • Elisabeth
    Canada Canada
    Hacienda Xcaret is like an oasis, it’s everything one would want from a dream home. The pictures on booking.com tell the beauty of the place. There are only 5 rooms, 2 downstairs and 3 separate structures in the park like garden. The owner and his...

Hotel area info

House rules

Hacienda Xcaret takes special requests – add in the next step!
Check-in
From 10:00 AM to 11:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 3:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaDiners ClubDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please inform Hacienda Xcaret of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hacienda Xcaret