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About this property

Comfortable Accommodations: Motto By Hilton Tulum in Tulum offers family rooms with garden or inner courtyard views. Each room includes air-conditioning, a private bathroom, and a work desk. Exceptional Facilities: Guests enjoy a rooftop swimming pool, fitness center, sun terrace, and free bicycles. The hotel provides free WiFi, a restaurant, bar, and a coffee shop. Dining Experience: The family-friendly restaurant serves American, Italian, Mexican, international, and Latin American cuisines. Brunch, lunch, and dinner are available, including vegetarian, vegan, gluten-free, and dairy-free options. Prime Location: Located 25 mi from Tulum International Airport, the hotel is near attractions such as Tulum Archaeological Site (2.5 mi) and Sian Ka´an Biosphere Reserve (8.1 mi).

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Motto
Hotel chain/brand
Motto

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Breakfast Info

    • American

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 twin bed
and
1 queen bed
1 twin bed
and
1 queen bed
1 full bed
and
2 queen beds
2 queen beds
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Chelsea
    United States United States
    It was extremely clean and the staff was very informative.
  • Dana
    United States United States
    Overall a great valve, wonderful staff and new facility. Appreciated the welcome drink, Credit for the rooftop bar and plated breakfast. .
  • Kesha
    United States United States
    The breakfast was nice and convenient at the location. The food shelf/display quaility of taste could be a bit better.
  • Traveler
    Israel Israel
    Fantastic hotel with a beautiful rooftop pool, great gym and a delicious breakfast. The coffee could have been better, and they charge you more for anything other than an Americano 🤷🏻‍♂️.
  • Anonymous
    Australia Australia
    Clean room, accommodating staff, facilities were great! Access to pool towels and pool lounge chairs, daily happy hour with cocktails, $10 daily voucher which can be used at the bar. Great location and quiet area. Easy check in and out. Would...
  • Nofar
    United States United States
    Honestly this hotel exceeded my expectations. The room is small but it’s so neatly designed that you don’t even mind it. The pool area is just stunning, there was a free margarita making class by the pool which was very cool and funny, and also...
  • Richele
    United States United States
    Rooms are clean and nice with mood lighting, large TV’s, mini fridges, safes, and aircon, great pool area (friendly bar staff offering poolside service), very convenient location (close to town and beach), welcoming staff, several good eateries...
  • Larry
    United States United States
    Staff were friendly and the environment was great.
  • Coita
    Romania Romania
    excellent value. Cool design and very nice rooftop terrace
  • Diane
    United States United States
    The cost of the breakfast was a surprise. There was no signage. Language left us without a clue that we would be paying $20 for an average breakfast. We should have ordered off the menu. The roof top was FANTASTIC!

Hotel area info

Restaurants

6 Restaurants On Site
  • Bistro Coba
    • Cuisine
      Latin American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian
  • Rooftop Bar
    • Cuisine
      American • Mexican
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • Alma Verde
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bella Roma
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Romantic
    • Dietary options
      Vegetarian
  • Campanella Cremerie
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan
  • Ancestral Jungle Bar
    • Open for
      Cocktail hour

Amenities of Motto By Hilton Tulum

Great facilities! Review score, 8.5

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • 6 restaurants
  • Spa
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Alarm clock

View

  • Inner courtyard view
  • Garden view

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
  • Live sports events (broadcast)
  • Happy hour
    Additional charge
  • Temporary art galleries

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Dry cleaning
    Additional charge
  • Laundry

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Interconnecting room(s) available
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Heating
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Visual aids (Braille)
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Beach umbrellas
  • Beach chairs/Loungers
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules

Motto By Hilton Tulum takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that pets will incur an additional charge of USD 45 +Tax per day, per pet.

Breakfast-inclusive rates consist of breakfast for adults and up to 2 children aged up to 5 years.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Motto By Hilton Tulum